Lehigh Valley Honda

A great buying experience at Lehigh Valley Honda. Tito Torres, the sales representative was extremely professional, knowledgeable and helpful throughout this purchase. I usually find purchasing a new Tito Torres, the sales representative was extremely professional, knowledgeable and helpful throughout this purchase. I usually find purchasing a new car a painful experience but Tito changed that. He was so energetic and helpful with some humor thrown that made it an enjoyable experience. I would recommend going to Lehigh Valley Honda and asking for him. More

Impressed with Professionalism and Empathy A chilly Saturday morning sent our lives into a miniature frenzy as we went to start our car only to have the check engine light blinking with a loud A chilly Saturday morning sent our lives into a miniature frenzy as we went to start our car only to have the check engine light blinking with a loud rattling. As a father of three-year old twins and a five-year old, the blinking light burned even more stress into our already busy lives as this was the only car that could occupy all of us together. I contacted Lehigh Valley Honda immediately, and a few days later the bad news provided even more weight to the situation; the car was basically fixable, but for more than it was worth, and so, the journey to replace it began. I contacted a sales associate named Mark Perkins. From the start, his empathy overshadowed any other part of a typical sales experience. He listened, accommodated and made critical communication connections with his staff to assure that we would be given the best deal for a trade-in as well as on a new car. He remained in constant communication with us as well and treated us as if we were a part of his family. His professionalism and problem-solving ability altered the course of a very stressful time for our family, transforming it into one of the more positive experiences we've had with cars. We are very thankful and appreciative. More

Best car buying experience ever We have had many car buying experiences and this was, by far, the best ever. We immediately felt very comfortable with Dan Pressman. He listened to We have had many car buying experiences and this was, by far, the best ever. We immediately felt very comfortable with Dan Pressman. He listened to what we wanted, answered all our questions, showed us the new Pilots. Then he went to work and got us a great deal. Dan is knowledgeable, efficient and friendly. Best of all, we did not feel pressured. We also met the sales manager, Jason, who was good to work with as well. Love our new Pilot More

Great sales representative I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, and out going personality. Exceptional customer service hands down. More

Very good experience! It was a pleasant experience for me to have each thing I asked about my car, explained in detail. Thanks so much for helping me to understand more ab It was a pleasant experience for me to have each thing I asked about my car, explained in detail. Thanks so much for helping me to understand more about such things as my tires.. More

Great buying experience I requested a quotation for a 2016 CR-V and received an email and a follow-up call from Julie. I explained that I have received several quotations an I requested a quotation for a 2016 CR-V and received an email and a follow-up call from Julie. I explained that I have received several quotations and Julie encouraged me to come in anytime to present the offers which LV Honda will price match or beat. I came in very late one night and George Gordon immediately came over to welcome me. I asked about a particular color and he said it was offsite. I was a bit hesitant because it was really late and he said it will only take a few minutes. We checked the car and he explained the features of the 2016 CR-V, and how it compares to the other years/makes/models. I showed him the quotes I received, he inspected/checked the value of my trade-in and after some quick/forth negotiations we had an agreement. By the time I signed the paperwork, the dealership should have been closed for the day but George never rushed me. The following day he facilitated the documentation, insurance, tags, transfers, etc. By noon, he called to ask what time we wanted to come in. That same day, we went home with our brand new car. Thanks to George, we had a great buying experience! More

Great experience! I haven't purchased a car in 22 years. Thank you for a great deal and no pressure. I love my 'new' Pilot! Michael Houser is the best!! I haven't purchased a car in 22 years. Thank you for a great deal and no pressure. I love my 'new' Pilot! Michael Houser is the best!! More

Excellent Service! We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and a pleasure to deal with. We have been very well satisfied with our experiences at Lehigh Valley Honda. More

So far so good! The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendl The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendly and the service was quick and efficient. More