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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
December 13, 2015
My new CRV I recently purchased a 2016 CRV I love my new car. My sales person Jenn was fantastic. It was nice to work with a female sales person. I traded in a 2 I recently purchased a 2016 CRV I love my new car. My sales person Jenn was fantastic. It was nice to work with a female sales person. I traded in a 2007 CRV which I purchased here as well. Love the service I receive here. Lisa More
by Lisamd
Employees Worked With
Jenn Lieby
December 12, 2015
75000 check up My 09 Civic has been 100 % serviced by LV Honda and the results have always been stellar. I fully trust their experience and expertise. Thank you. My 09 Civic has been 100 % serviced by LV Honda and the results have always been stellar. I fully trust their experience and expertise. Thank you. More
by IMMEMA
Employees Worked With
Usually Sam
December 07, 2015
service dept it is so nice to see the same faces when you walk into the service dept and your service writer knows your face and remembers you and your car and pro it is so nice to see the same faces when you walk into the service dept and your service writer knows your face and remembers you and your car and problems you may have More
by gasman
Employees Worked With
Sam Azar
December 05, 2015
Honda's service professionals can not beat! Thank You Honda express service and service for your assistance! It is because of you I will be a lifelong Honda owner. Your customer service as wel Thank You Honda express service and service for your assistance! It is because of you I will be a lifelong Honda owner. Your customer service as well as knowledge and abilities cannot be beat. You are greatly appreciated! More
by meschueck
Employees Worked With
Danicha
December 04, 2015
A Wonderful Experience I was desperate for a new car, but dreaded the thought of having to deal with car salesmen. Vincente Jimenez took all my fears away. He was so easy I was desperate for a new car, but dreaded the thought of having to deal with car salesmen. Vincente Jimenez took all my fears away. He was so easy to deal with and made purchasing a car stress free. That Saturday afternoon, when I drove my new car home , I was on cloud nine. I would recommend Lehigh Valley Honda to all my friends and family. More
by Jeanette Wuench
Employees Worked With
Vincente Jimenez
December 03, 2015
A great buying experience at Lehigh Valley Honda. Tito Torres, the sales representative was extremely professional, knowledgeable and helpful throughout this purchase. I usually find purchasing a new Tito Torres, the sales representative was extremely professional, knowledgeable and helpful throughout this purchase. I usually find purchasing a new car a painful experience but Tito changed that. He was so energetic and helpful with some humor thrown that made it an enjoyable experience. I would recommend going to Lehigh Valley Honda and asking for him. More
by lwm
Employees Worked With
Tito Torres
December 01, 2015
Best car buying experience ever We have had many car buying experiences and this was, by far, the best ever. We immediately felt very comfortable with Dan Pressman. He listened to We have had many car buying experiences and this was, by far, the best ever. We immediately felt very comfortable with Dan Pressman. He listened to what we wanted, answered all our questions, showed us the new Pilots. Then he went to work and got us a great deal. Dan is knowledgeable, efficient and friendly. Best of all, we did not feel pressured. We also met the sales manager, Jason, who was good to work with as well. Love our new Pilot More
by Jobar
Employees Worked With
Danny Pressman, Jason, Paul
December 01, 2015
Impressed with Professionalism and Empathy A chilly Saturday morning sent our lives into a miniature frenzy as we went to start our car only to have the check engine light blinking with a loud A chilly Saturday morning sent our lives into a miniature frenzy as we went to start our car only to have the check engine light blinking with a loud rattling. As a father of three-year old twins and a five-year old, the blinking light burned even more stress into our already busy lives as this was the only car that could occupy all of us together. I contacted Lehigh Valley Honda immediately, and a few days later the bad news provided even more weight to the situation; the car was basically fixable, but for more than it was worth, and so, the journey to replace it began. I contacted a sales associate named Mark Perkins. From the start, his empathy overshadowed any other part of a typical sales experience. He listened, accommodated and made critical communication connections with his staff to assure that we would be given the best deal for a trade-in as well as on a new car. He remained in constant communication with us as well and treated us as if we were a part of his family. His professionalism and problem-solving ability altered the course of a very stressful time for our family, transforming it into one of the more positive experiences we've had with cars. We are very thankful and appreciative. More
by kdubzadubz3dubz
Employees Worked With
Mark Perkins
November 30, 2015
Never Again My name is Starr Young we have bought 2008 Honda Odyssey From Lehigh Valley Honda . The next day after buying the car the tires where flat come to fin My name is Starr Young we have bought 2008 Honda Odyssey From Lehigh Valley Honda . The next day after buying the car the tires where flat come to find out they where plugged to no tomorrow. I replaced them and never complained it happens. Next month the alternator and battery goes i replaced it never complained it happens. 7 months later after buying the car we took a vacation down to fl the car breaks down. Now we are stuck. I take the car to Honda and tell them there is a knocking noise coming from the motor , a humming noise as well and check engine light comes on as well. I called up Lehigh Valley Honda cause this is where i draw the line. They told me there is nothing they can do for me its past the 30 days i bought the car the way it is. (15,000.00) car mind you . My person of contact was jayson (manager). I explained to him what happened and he would call me back . He called me back and told me there is nothing he can do cause i didnt have no service records since we bought the car with honda. I said i get my oil changes at Goodyear i can provide documents to prove as well. He said there is nothing he could do. I said let me get this straight i have 4 years on this loan left with a broke car in jacksonville fl with my family and i cant get no help at all. He said customer is reasonable for maintenance, i said this isnt maintenance this is catastrophic failure. I asked him why dont you tell me the same while i go to by a car as what your telling me now, He said " All we do here is sell IF"s we don't sell promises:" He asked me if i was done cause he had more cars to sell and then hung the phone up on me . Really this is the way you treat "the Honda Family" i am stranded with my kids and this is how you guys treat me and my kids i was asking for some help in my situation and this is how i get done dirty I would never buy a car from you guys again never More
by martin0507
Employees Worked With
Jayson
November 26, 2015
Great sales representative I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, I had a great buying experience from Lehigh valley Honda. Sales representative is the best! He will answers any questions without hesitation, funny, and out going personality. Exceptional customer service hands down. More
by Kat124
Employees Worked With
Tito Torres
