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Lehigh Valley Honda

Emmaus, PA

4.8
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,966 reviews

November 24, 2015

Very good experience! It was a pleasant experience for me to have each thing I asked about my car, explained in detail. Thanks so much for helping me to understand more ab More

by Sharjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Giglio
November 20, 2015

Great buying experience I requested a quotation for a 2016 CR-V and received an email and a follow-up call from Julie. I explained that I have received several quotations an More

by PnoyJapaneseCouple
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Gordon, Julie, Leo
November 19, 2015

Great experience! I haven't purchased a car in 22 years. Thank you for a great deal and no pressure. I love my 'new' Pilot! Michael Houser is the best!! More

by PC5016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Houser
November 17, 2015

Excellent Service! We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and More

by Satisfied customer
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Recommend Dealer
Yes
Employees Worked With
See above review.
November 16, 2015

So far so good! The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendl More

by Trudes14
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ewing Urena
November 13, 2015

Long time repeat customer Great staff; great prices, Overall great exercise!i will recommend this dealer & encourage ppl to give them opportunity before shopping elsewhere. I More

by Amofny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ba, Maggie Martino
November 10, 2015

Car buying made simple! I have bought and leased 5 vehicles from Lehigh Valley Honda. I have found all the staff to be pleasant and knowledgeable at all times. I would not More

by drkarenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pressman Tom Chinicci
November 10, 2015

After Twenty-five years Lehigh Valley Honda is the best. We first bought a car from Lehigh Valley Honda over twenty-five years ago and we have always gotten a great car. This time when we shopped for a new More

by Bumper
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Proscia
November 09, 2015

Have been a customer for over 5 years now Ive purchased my last 3 cars here....1 used, 1 leased, 1 new, I have had great experiences with the sales staff consistently, always staying in touch More

by michele6952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Chinicci
November 06, 2015

Horrible!! Never again!! Took my 2013 Honda Civic SI in for stater and was told i needed a new clutch, flywheel, pressure plate and bearing. Dealer refused to give me my car More

by Yrodriguez419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam, Kevin
Nov 11, 2015 -

Lehigh Valley Honda responded

Ms. Rodriguez - We're sorry to hear that you are disappointed and upset with your experience at Lehigh Valley Honda. Unfortunately, we disagree with your characterization of what happened. In our efforts to diagnose the clutch noise when you initially came to our shop (some time ago) with the concern (with approximately 21,000 miles on your vehicle), we took numerous steps to help you save money, which you agreed to. Exactly 21,000 miles later you returned with a bad clutch again with wear and tear that is consistent with abuse. In an effort to help you out, we agreed to cover half the clutch material, costing you only $300 for a job that usually costs around $1000. At delivery, that still wasn't good enough and you proceeded verbally berate our Service Manager even though he was trying to help by doing something he was under no obligation to do. We are always sorry to lose a customer, but in this instance, we feel as though we have exhausted all efforts to satisfy you. The fact is that the problems you are having with your vehicle are consistent with abusive driving habits. It's not our fault. It's not Honda's fault. We wish you the best of luck with your vehicle. Sincerely - Andrew Wright, Vice President

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