Back

Lehigh Valley Honda

Emmaus, PA

4.8
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Contact Dealership

675 State Avenue

Emmaus, PA

18049

Directions

By Type

Showing 2,940 reviews

October 11, 2015

Great Service I dealt with Jen in buying my new Honda and had a great experience. She was upfront and didn't try to hard sell me into anything I didn't want. She More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
October 08, 2015

Excellent purchase experience My sister and I dealt with Ariel in purchasing her "new" used Subaru. It was a very pleasant, painless process. In all the times I have visited deal More

by Charles W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
October 08, 2015

Excellent service! LV Honda is the ONLY place I will purchase my vehicles! Excellent customer service. I have owned CRVs since 2010 and submitted suggestions about ways More

by LisaCRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie
October 06, 2015

Will never return After a state inspection, emissions, and new front breaks, I drove my Accord home and noticed that 4 caps had been broken off my lug nuts on 3 out of More

by weetypa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Check the service record
Oct 13, 2015 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I would like to sincerely apologize for what transpired. I can assure you that there was no attempt to deceive you regarding the lug nuts. Our technician failed to communicate what transpired. Once you brought the matter to our attention, it's my understanding that our team responded immediately and took the necessary corrective action. The biggest concern I have is the lack of apology and the fact that you think we intended to cover up a matter pertaining to your safety. That is extremely regretful and I am very sorry that you feel that way. We service thousands of cars every week. Unfortunately, mistakes do get made from time to time but we always try to take corrective action. If you would ever be inclined to give us another opportunity to regain your trust, we would be grateful. I'm confident that we will not let you down. We take customer safety and satisfaction very seriously as evidenced by the other reviews on this forum. If you would like to discuss the matter with me in greater detail, I would be more than happy to do so. Again, my sincerest apologies for what transpired. Sincerely - Andrew Wright, Vice President, 610-967-6500

October 03, 2015

friendly and courteous staff Joshua was very kind and patient. Very professional. After spending the day car shopping, and was not able to see or drive one car, I went to vinart. More

by ishma3076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jousha B
October 03, 2015

My Honda CR-V! I was in the market for a new car, because I have had my Honda Civic from this same dealership for about 15 years now. Many of my family members have More

by M-ortiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres
Oct 03, 2015 -

M-ortiz responded

He didn't send me home Empty-handed as my review suggest. I was sent home happily with my new CR-V. M-Ortiz

October 02, 2015

Good Overall Expereince It was nice experience and good decision for me to go with Honda Civic and Lehigh Valley Honda Dealer. Especially with Matt Procia, Sales Team member More

by Sukumar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Procia
October 02, 2015

How dealerships should be The lehigh valley honda is a great dealership, they serviced my car no later then when my appointment was they were quick diligent workers and they we More

by Cholo2995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
October 02, 2015

Everything I was looking for....and more I knew what Honda I wanted and I knew what I wanted to pay. What I didn't expect was the professional and respectful service I received from everyone More

by ccurtis1721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Pressmann
October 01, 2015

Excellent service Highly recommend this service department and dealership. They are very knowledgeable and efficient. I was in and out in no time. I will be back in th More

by Jay8327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Shappel
...
187
...