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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
May 03, 2015
Love my Honda Certified CRV This is the first time I have purchased a car myself and maybe because we have been purchasing cars from Vinart dealerships for years I think that's w This is the first time I have purchased a car myself and maybe because we have been purchasing cars from Vinart dealerships for years I think that's why it was a great experience. Josh B was helpful in my selection of choosing my CRV but I kind of knew what I wanted when I went there. The finance staff was also extremely helpful. I will definitely purchase again in the future! More
by Alli
Employees Worked With
Josh B and Michael in finance.
May 02, 2015
Service Center Just needed the state inspection and emission test along with a quick maintenance service last week. My service technician, Sam Azar, is always right Just needed the state inspection and emission test along with a quick maintenance service last week. My service technician, Sam Azar, is always right on top of things. He tries to get me in and out as quickly as possible and always explains any unexpected issues and costs my van may have. The express service is top notch as well. The entire organization is a pleasure to work with. More
by Kuehner5
Employees Worked With
Sam Azar
April 28, 2015
internet sales dept abysmal very rude very unfriendly very last time I deal with VINART : Lehigh valley Honda. I'm done. John Miksits is someone to avoid and should be relieved o very rude very unfriendly very last time I deal with VINART : Lehigh valley Honda. I'm done. John Miksits is someone to avoid and should be relieved of his duties More
by juan23
Employees Worked With
John miksitS
April 28, 2015
Bought a new CRV-EXL Buying a new car can be a very stressful experience. Not at Lehigh Valley Honda. They definitely exceeded my expectations. George, the sales rep I Buying a new car can be a very stressful experience. Not at Lehigh Valley Honda. They definitely exceeded my expectations. George, the sales rep I worked with, got me a great deal on the new car and a fair trade in price for my 2004 Honda Pilot. Leo in finance got me a super APR which closed the deal. Both of these employees were friendly, knowledgeable and made me feel special. I'd recommend them to anyone looking for a new car. More
by LindaT42
Employees Worked With
George was the sales person that helped me and Leo in finance took care of that end of the deal
April 27, 2015
Communication and apologies don't exist here. Edit: I was contacted and apologized to profusely. Kevin really did whatever he could to make up for my poor experiences. He promised me that from my Edit: I was contacted and apologized to profusely. Kevin really did whatever he could to make up for my poor experiences. He promised me that from my experience, he came up with a much better way to keep track of all the things that were originally overlooked in my visit. I really appreciated the follow up, despite my first experience. It helped regain some trust in these guys. My car had a recall on the airbags. I scheduled an appointment and took it in. I was informed that the recall replacements had been recalled and they couldn't complete the service until a later date. I scheduled a second appointment a month later online. I indicated the "YES - please contact me regarding this service" option before submitting my appointment. For the next week, no one took the time to give me a phone call or send an email. I called them the day before my appointment to make sure I even had an appointment, and spoke to someone about having the airbag replaced. Everything was good, she said they would be able to do it. I dropped the car off the next day, the guy said they would do the recall, no problem, and he would call me when it was done. They never called me. I waited five hours before I started calling them, but guess what they didn't do? THEY NEVER REPLACED THE AIRBAG. I eventually spoke to someone who insisted that it had actually been replaced during my first trip there. So why did no one ever tell me that? And why couldn't they have had the courtesy to apologize for their terrible communication skills? They refused. The guy just kept insisting it wasn't his fault and he didn't know where it went wrong. No apology. Just days of my life totally wasted. More
by elizzabethmarie
Employees Worked With
Steve, Kevin
April 25, 2015
great Great and friendly environment . I have bought 2 vehicles and have taken quite a few people to buy cars from the used car lot, John the used car mngr Great and friendly environment . I have bought 2 vehicles and have taken quite a few people to buy cars from the used car lot, John the used car mngr is great to work with and tito the salesmen is great and funny they make you feel like one of the family. I will continue to take people to buy cars from them. More
by steven9569
Employees Worked With
mngr john and tito
April 24, 2015
Honda Accord EX-l V6 Excellent experience. Sales person met all my expectations. Trade in and vehicle sales price negotiations were professional and honest. Thanx to th Excellent experience. Sales person met all my expectations. Trade in and vehicle sales price negotiations were professional and honest. Thanx to the Sales Person Tito Torres. More
by trentcon
Employees Worked With
Tito Torres was the sales person I dealt with and he was honest and worked till I was completely satisfied.
April 22, 2015
They are simply the best there is! From the quick only change service to the regular service department, Lehigh Valley Honda is simply the best in everything they do. I have dealt with From the quick only change service to the regular service department, Lehigh Valley Honda is simply the best in everything they do. I have dealt with many auto dealerships in all my years of buying cars and they have got it right. I attribute this to the outstanding leadership of Andy Wright and the culture that he has instilled in his employees. If a Platinum award were to be given to Honda Dealerships, Lehigh Valley Honda and Andy Wright deserve it! Jim Castagna Accord EXL -V6 with Nav, Owner More
by Jim2009
Employees Worked With
Andy Wright, Kevin Wagner
April 20, 2015
Express Service Department Every time I have gone in to get my Honda serviced the staff in the Express Service Department is extremely friendly and fast at getting my car servic Every time I have gone in to get my Honda serviced the staff in the Express Service Department is extremely friendly and fast at getting my car serviced!! More
by john7760gp
Employees Worked With
Danicha
April 17, 2015
I love this dealership! In addition to loving my Accord, it's the Service department that would be the biggest reason I would buy another Honda. When I called to make my app In addition to loving my Accord, it's the Service department that would be the biggest reason I would buy another Honda. When I called to make my appointment for Service, Megan gave me her direct number in case I needed to call back. Steve called me several times to keep me updated on the Service and to give me some options. The entire staff has a level of professionalism that can't be matched by most dealerships. My car is always done when they say it will be and it's done right. More
by sdelong
Employees Worked With
Megan, Steve
