Lehigh Valley Honda

Honda Loyalty We have been lifelong Honda owners and cannot find a reason to leave the brand or the Vinart dealership! Shopping for a new car was stress free and t We have been lifelong Honda owners and cannot find a reason to leave the brand or the Vinart dealership! Shopping for a new car was stress free and they helped focus me to make a decision on the model that would best suit my needs. No haggling, just a fair price. It's why we keep coming back! More

Customer Service Above and Beyond I want to thank Trevor Schappell and the Lehigh Valley Honda team. I was traveling from Richmond Virginia recently to visit family in Coopersburg in m I want to thank Trevor Schappell and the Lehigh Valley Honda team. I was traveling from Richmond Virginia recently to visit family in Coopersburg in my 2007 Pilot. Just as I crossed the PA state line, my check engine light came on. I was concerned about driving back to Virginia without knowing that I didn't have a serious engine issue that would prevent safe travel. I called Lehigh Valley Honda and their receptionist immediately checked with the service manager and got me an appointment for the following day. Trevor Schappell, service advisor, was waiting for me when I arrived for my 2:00 appointment. Within 10 minutes, he had done a diagnostic check and assured me that the car was safe to drive back to Virginia and sent me on my way. Instead of waiting a long time to be seen, it was quick and allowed me to spend more time visiting with my familty. This was truly customer service at its best. Thank you, Karen Aylward More

Second time around I really want to Thank John Miksits, Mike Dutsch and Mike Silver!!!!! About 6 months ago I purchased a car through this same company. On the 15th of I really want to Thank John Miksits, Mike Dutsch and Mike Silver!!!!! About 6 months ago I purchased a car through this same company. On the 15th of this month(Jan.) I was in a bad accident and my car was determined to be totaled! I was so afraid, still making payments, no additional money as I work/live basically pay to pay. I do not have good credit..... I called John Miksits back at the Used Car and Truck Center, and he was wonderful, John encouraged me to return and they would do everything they could to help me! I returned and worked with Mike Dutsch. He is awesome. Mike worked every angle, thought and chose the best car he felt would make me happy! Mike Silver worked hard and found a couple offers. I truly felt like family, not just a customer to these guys, the way they looked out for me, listened to me and cared, especially financially! In the end they got me a great car, This was an excellent experience ! I can't say enough about these guys and the entire sales department as a whole! I will never go through another dealership! I recommend them to everyone! You will walk out of there feeling so good! Again, THANK YOU, JOHN MIKSITS, MIKE DUTSCH, AND MIKE SILVER!!!!! Some of the best people I will ever meet! God Bless!!!! Valerie More

Danny Araugo best salesman...EVER I had an awesome experience purchasing my 2014 Accord. My salesman, Danny Araujo was F A B U L O U S. I am a single mom and intimidated by the car b I had an awesome experience purchasing my 2014 Accord. My salesman, Danny Araujo was F A B U L O U S. I am a single mom and intimidated by the car buying process. Danny was great completed the deal with professional ease and courtesy. I must also include Jason Bata (Jackie Chan) was also super at price negotiation. I know I got a great price for the car I wanted. I would highly recommend Danny and Jason if you want a great deal! More

2015 Honda Civic Si Sedan I am more than please with the service I received at your dealership from your salesman Danny Araujo and financer Anthony Proscia. My car actually bro I am more than please with the service I received at your dealership from your salesman Danny Araujo and financer Anthony Proscia. My car actually broke down on the way to pick up my new car at your dealership and Danny came out and picked me up and brought me to the dealership in order for me to complete my service. Danny had originally told me that if I need anything involving my new 2015 Civic Si to contact him. He is committed to excellent customer service and getting you into the Honda that best fits your needs. When I think of Honda Danny Araujo is the next name that comes to mind. I will be sure to refer anyone I know to your dealership and to Danny in particular for any new vehicle purchases. More

Great Experience Our salesman was extremely friendly and professional. I would definitely recommend Hershel to anyone else looking to purchase a car. I look forward Our salesman was extremely friendly and professional. I would definitely recommend Hershel to anyone else looking to purchase a car. I look forward to dealing with him again in the future! Thank you for the great experience. More

First time I had a great experience my first time taking my car here for maintenance. I own a pre-ownder 2010 Honda Insight, and brought it here for it's B2 main I had a great experience my first time taking my car here for maintenance. I own a pre-ownder 2010 Honda Insight, and brought it here for it's B2 maintenance. The service was quick and friendly, i was offered discounts from coupons that applied to it, and i was given an estimated waiting time that greatly surpassed what I actually waited. Thanks, Honda. More

2015 Annual Inspection and 135,000 check-up I brought my '08 Honda Civic in for it's annual inspection and 135,000 mile checkup. The work was finished in a timely manner and Trevor Schaperelli w I brought my '08 Honda Civic in for it's annual inspection and 135,000 mile checkup. The work was finished in a timely manner and Trevor Schaperelli went out of his way to make sure that I was fully informed of what needed to be and the cost involved. He worked with me to make sure that I was involved in what work needed to be completed today and what could be deferred to a later date. He also worked with me on pricing, making sure that things were done in the most efficient way possible. Trevor is a true asset to Lehigh Valley Honda. Travel wise, it is no longer convenient for me to have service done at LVH, but Trevor's commitment to providing service above and beyond keeps me coming back to Lehigh Valley Honda. More

Service Excellent service, Trevor was great to work with, I was in and out in a short period of time for an inspection, oil change and tire rotation. Good pri Excellent service, Trevor was great to work with, I was in and out in a short period of time for an inspection, oil change and tire rotation. Good price also. Thanks Trevor. More

Good service so far, better than my previous Honda dealer I moved to the Lehigh Valley a few years ago. I won't name the dealer but I used to go to another service. Before I moved I had a problem with my fron I moved to the Lehigh Valley a few years ago. I won't name the dealer but I used to go to another service. Before I moved I had a problem with my front speaker. I thought it was just the speaker but after a few tries the service department could not give me a fix. They were checking wires and using all sorts of diagnostics, saying that the cause is indeterminable. When I called Lehigh Valley Honda for the first time I figured I would try again. The gentleman on the phone (don't recall the name) right away said it was the speaker. When I explained my experience and all the troubleshooting and such he sort of chuckled and more or less said, "trust me, it's just the speaker". Sure enough, it was just the speaker. With Honda's obsession with customer service I always naively expected that all service departments would be the same, that showed me that that assumption is false. LVH also washes your car with some services, other Honda dealers (I've dealt with two) never did that for any service, at least that I can recall. Another experience to mention, I had an issue with my Honda that was part of a class action suit. Unfortunately for me I did not have the issue until the time to file a claim lapsed, so I could not recoup any part of the cost to fix. I asked for help from LVH with dealing with Honda via a survey follow up. The Service Manager, Kevin Wagner, contacted me and helped me with getting in touch with Honda and working out an amicable solution. Something that I know would have been much harder on my own navigating phone systems, emails and so forth. I have a 2007 and I know Kevin did not have to do that and really appreciate the going above and beyond to help. When I come in for service at LVH they really make me feel like I'm not just another number to get punched out the door. They are very personable and I feel like I'm being taken care of, not just shuffled out of the door. I know that sounds like a clique but it's true. I was even asked before if I care which person "takes care of me" or greets me for my service! That was a new one for me, for any sort of car service. It's been a few years now and I can think of nothing bad to say about the LVH service department and expect to keep retuning as my 2007 crosses 100K! More