Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,966 reviews
February 10, 2014
Outstanding customer service. Great sales department as well. They did everything they could to resolve the issue I had with my car after I bought it. well. They did everything they could to resolve the issue I had with my car after I bought it. More
by Rascal0606
Employees Worked With
Mark/Steven Souza
February 05, 2014
I was very impressed with a so outstanding service. Sales man Tito Torres was really great very know-legible, friendly and really facilitated the sales. I stopped by for a quick evaluation on potential optio man Tito Torres was really great very know-legible, friendly and really facilitated the sales. I stopped by for a quick evaluation on potential option and he made the sales. I definitely recommend both Lehigh Valley Honda dealership and don't forget to look for Tito Torres. More
by Hbritto
Employees Worked With
Tito Torres
February 03, 2014
They are all very friendly, Kevin the most he has reminded my name, car and info on more then my Honda CRV; I trust his opinion. If he or another of the other guys tells me what I need done, I have i reminded my name, car and info on more then my Honda CRV; I trust his opinion. If he or another of the other guys tells me what I need done, I have it done. Never trusted Car Dealers before. THANK YOU Kevin. Tony Tafuri More
by atafuri
Employees Worked With
Kevin Shaffer
February 03, 2014
Sam in the service department was helpful in giving an honest assessment of what was wrong with my old car, and gave me time to consider the options without pressuring a decision one way or the other. Tit honest assessment of what was wrong with my old car, and gave me time to consider the options without pressuring a decision one way or the other. Tito and George in sales were both very friendly. They showed me only what I was interested in test driving. I appreciate that they didn't try to talk me into a more expensive vehicle that wasn't the right fit. Tito and George also made sure my friend and I were comfortable while waiting for paperwork to be finished. They explained the features of the car clearly and even connected my smartphone to the car's Bluetooth system before I drove it off the lot. Thanks for making this somewhat unexpected purchase an easy one! More
by AmySpagna
Employees Worked With
Tito Torres, George Gordon, & Sam Azar
February 01, 2014
Very pleasant staff to deal with; Sam from service, and the cashier; I didn't go into sales area, was there just for service on my Honda. Very clean and pleasant waiting area, with welcome beverages on su the cashier; I didn't go into sales area, was there just for service on my Honda. Very clean and pleasant waiting area, with welcome beverages on such a cold day. More
by cmitchneck
Employees Worked With
Sam from service dept.
January 31, 2014
Do not come to this dealer for any type of brake work. My 2010 Accord with slightly over 40,000 miles needed rear brake pads and rotors. When I questioned why the rear has worn differently than the front, I 2010 Accord with slightly over 40,000 miles needed rear brake pads and rotors. When I questioned why the rear has worn differently than the front, I did not get an answer that made sense to me. The price quoted was $470.52 at which point I said said I thought the price was outrageously high. I then was told the rotors were $104.38 each. Again I told them I thought the price was grossly too high. I then was told they could try to find after market non Honda rotors for less but they would be inferior and it would lengthen the time until I get my car back. I was led to believe it would be difficult to find other rotors that would be much cheaper. I needed the car and since I was already having someone else driving me around to accomplish errands I said yes do the repair. When paying the bill I again voiced my displeasure at the steep price. What a shock it was to find out afterwards that rotors for my car cost $19.99 each at Auto Zone, the only place that I looked. I sent an email to the service manager to explain my dissatisfaction. He did attempt to call me once while I was sleeping for my 12 hour night shift job. I have attempted to call him back twice since then but have not gotten any type of response since then. If this sounds like the kind of customer service you want from your dealer's service center yhen this might be the place for you. After buying 5 vehicles in ten years there, i certainly will be in no rush to return for my next vehicle. More
by Hrcarhart
Employees Worked With
Trevor Schappell, Kevin Wagner
January 26, 2014
The express service center got me in and out quickly and efficiently. They did a great job, despite the winter storm that was taking place when I took my car in. efficiently. They did a great job, despite the winter storm that was taking place when I took my car in. More
by rquiros
Employees Worked With
kevin
January 26, 2014
I've been getting good service here for several years. After a recent inspection, I was advised that my battery was testing low. I stopped into Express one day and got a new battery and oil chang years. After a recent inspection, I was advised that my battery was testing low. I stopped into Express one day and got a new battery and oil change. The next day I was far from home when my van wouldn't start. I was waiting for AAA when I called the Service Dept for advice. John suggested that I check to see if the terminal connections were tight. I jiggled them and the van started. Once home, I headed to Honda to have them check it out. Apparently both connections were very loose. They were tightened without charge. I was taken care of but disappointed that no one ever apologized for my inconvenience at what was clearly a job not well done the day before. More
by Blorah
Employees Worked With
John
January 20, 2014
Trevor Schappell is great to talk with and schedule Trevor Schappell is great to talk with and schedule appointments for my vehicle I feel comfortable talking to him about problems I may be having wi Trevor Schappell is great to talk with and schedule appointments for my vehicle I feel comfortable talking to him about problems I may be having with my Honda Element. More
by eric2014
Employees Worked With
Trevor Schappell
January 14, 2014
It is a pleasure to visit your service center. You are It is a pleasure to visit your service center. You are pleasant, courteous, effiicient and professional. I look forward to my next service visit soo It is a pleasure to visit your service center. You are pleasant, courteous, effiicient and professional. I look forward to my next service visit soon. More
by cpetardi
Employees Worked With
not sure
