Lehigh Valley Honda

My husband and I were in the market for a new minivan. We chose the Honda Odyssey for it's high marks in reliability and the top minivan on the market today. We've been proud owners of several Hondas in We chose the Honda Odyssey for it's high marks in reliability and the top minivan on the market today. We've been proud owners of several Hondas in the past, so when it came to minivan choices, it was the Odyssey hands down!! More

Service department went above and beyond exepectations to assure my 2009 Honda Cive Hybrid was taken care of. These guys really care. My Honda Civic Hybrid IMA Battery went bad after 84600 miles with a warr assure my 2009 Honda Cive Hybrid was taken care of. These guys really care. My Honda Civic Hybrid IMA Battery went bad after 84600 miles with a warranty that only went to 80000 miles. They worked with Honda to replace my IMA battery under warranty. I could not ask for a more caring and nice group of individuals. More

I am a repeat customer of Lehigh Valley Honda for their service dept. I feel the sales dept hurts themselves by not negotiating at all. service dept. I feel the sales dept hurts themselves by not negotiating at all. More

Consistently friendly staff and quality service. Provided good explanation of the service needed prior to doing the service. Easy to schedule service and promptly completed it. Provided good explanation of the service needed prior to doing the service. Easy to schedule service and promptly completed it. More

Excellent customer service overall. Would highly recommend this dealer. Salesperson David very friendly knowledgable efficient. This was a smooth purchase of a great product. Thanks. recommend this dealer. Salesperson David very friendly knowledgable efficient. This was a smooth purchase of a great product. Thanks. More

Everyone I came into contact with at the dealership were friendly and courteous. I was asked on a number of occasions if I needed assistance. The saleswoman (Maggie) knows her product and is passionate ab friendly and courteous. I was asked on a number of occasions if I needed assistance. The saleswoman (Maggie) knows her product and is passionate about sales. The test drive was the right length - on the highway and up & over a mountain on winding roads. I appreciated that my counter-offer was taken seriously. The finance guy (Leo) understands the details of the vehicle and why it is a good idea to purchase an extended warrenty. More

Always very friendly and helpful staff. Courtesy Shuttle a wonderful service. Comfortable waiting lounge with coffee and bagels. Free wifi also a terrific plus while waiting. a wonderful service. Comfortable waiting lounge with coffee and bagels. Free wifi also a terrific plus while waiting. More

I first took my car for service in December on 2012 for what is referred to as "service D". I received a call from the service manager, who clearly called the wrong number about repairs to a vehicle that w what is referred to as "service D". I received a call from the service manager, who clearly called the wrong number about repairs to a vehicle that was not mine. While I understand mistakes happen, I did not receive a call about an estimate on my car. $600.00 later, I was stuck with a bill that I could not afford at the time, and was not aware such a service would be so expensive. I paid my bill, and went on my not so merry way. A couple weeks later, I started to hear a strange scraping sound coming from the rear passenger's side after my initial service. Naturally, I called LVH to have this checked out, because I just had service performed on my car. The service manager told me to bring my vehicle in and he would personally take a look at it. By the time my appointment rolled around, the noise went away. The service manager took a quick glance at it, and told me that it probably wasn't anything to be concerned about. The noise returned a couple weeks later, yet again my car was returned to the shop. The service manager instructed a mechanic shave down one of rotors because he suspected that there might be a rust build up. The problem was temporarily fixed. The scraping noise has since returned, and it's and louder and more constant. I called LVH to convey my dissatisfaction with the service and asked to make another appointment. I was told to bring my car into the shop after the weekend, and that would more than likely need to have my rotors replaced. My rotors were supposed to be inspected when my vehicle received "Service D". How is it that I took my vehicle in for service on 3 occasions, and this problem was not discovered? I am incredibly unhappy with the service I have received at Lehigh Valley Honda's service shop, and will no longer take my vehicle there. More

We walked into the Dealership with the thought that we needed to be ready and armed for battle. We were ready for the same ole Car Dealer Tactics forcing you to play the game and beg to get a nickel off o needed to be ready and armed for battle. We were ready for the same ole Car Dealer Tactics forcing you to play the game and beg to get a nickel off of your selling price. It was far from that. We did our pre shopping on line and researched features and knew what we wanted. It was then to find the right place to purchase. We needed Service after the Sale, a good price, and the exact design car that we wanted since this was such a large expense. I can say that this is now our third purchase from LV Honda, and now our second purchase from Dino Campbell. Dino made the buying process pleasurable if that is at all possible. His demeanor and trust removed our guard. The negotiations were still needed but done with respect and a high level of integrity. My blood pressure never went up at any point. We agreed on a very fair price for my trade and my new purchase. He demonstrated the features throughout the entire process that we really knew our new vehicle when completed. He was highly trained in the vehicle and went over every detail that meant something to us. He remembered my Wife's exact needs from two years ago and re-explained how those features would now benefit us in an even better way. Kudos to Dino for Sales Professionalism. If you live in the Valley and enjoy the quality of a Honda, stop by and see Dino Campbell. You will be extremely pleased with him. He is by far your typical Sales Person. He will guarantee your happiness and make buying a car fun again. More

I have purchased more than a few new Hondas and Acuras over the years from Lehigh Valley Honda and Lehigh Valley Acura. This is the first new Honda, however, since 1994 (and Acura since 2004). I believe over the years from Lehigh Valley Honda and Lehigh Valley Acura. This is the first new Honda, however, since 1994 (and Acura since 2004). I believe Honda lost its way with styling with the last few iterations*, but it looks like Honda may have turned the corner with the 2013 Accord. Your service department has always been tops. Anyway, consistent with my past experience there, the buying experience was very positive, with a good negotiation. And Willie is very knowledgeable about the cars (compared to many sales reps I have encountered over the years) and he has a great sense of humor! * Honda should raid the Kia styling studio for new talent! More