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Lehigh Valley Honda

Emmaus, PA

4.8
2,941 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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675 State Avenue

Emmaus, PA

18049

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Showing 2,941 reviews

February 16, 2013

Tito Torres and John Miksits were great to deal with-Tito showed me several cars did not rush me into anything told me all the great features of the options and then sat down with me and got me not only an e More

by robertdandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito Torres and John Miksits
February 16, 2013

Bill Nixon was great. Took very good care of me. Price match for 4 new tires, mounting, balancing and wheel alignment was very much appreciated. Free car wash was a nice "extra" More

by fudd11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Nixon
February 15, 2013

Just purchased a "new" Mercedes- Love it!!! So glad we stopped just to look. Frank was great- quick negotiations- even filled up the gas tank! Thanks everyone! More

by lopez5661
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
February 14, 2013

Mike Dutsch was the most pleasant car salesman I have ever dealt with. He was extremely knowledgeable and thorough. It was a very pleasurable experience. More

by mpurner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dutsch
February 11, 2013

THE SERVICES AT HONDA WAS GREAT. I WILL BE BACK SOON TO PURCHASE ANOTHER CAR OR SUV. EVERYONE WAS FRIENDLY AND VERY HELPFUL. THANK YOU More

by sgillis737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JUSTIN SELLS
February 09, 2013

They signed me up with a bank known for breaking laws and screwing people over with their payments and repossessing cars for no reason! I tried to be civil and return the car explaining everything and they r More

by Vet6377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo
Feb 14, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We apologize that you feel you were mistreated in some fashion. Our team worked very hard to secure the terms of the deal in accordance with the agreement that was made. We have financed several customers through this bank with zero issues. We take customer satisfaction and our reputation very seriously as evidenced by the other reviews on this forum. Thanks again for taking the time to write your review.

February 06, 2013

They don't listen to their customers. My 2009 Honda has been there several times for for issues with the TPM system not working correctly. The last time they charged me for an oil change when one was not More

by wooker24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
Feb 14, 2013 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. I sincerely apologize what transpired during your last visit. This is not the way we are accustomed to doing business and we would be happy to address any and all concerns that you have regarding your visit. Customer satisfaction is something that we take very seriously. When a situation like this arises we are always eager to take corrective action. Please feel free to contact our Service Manager Kevin Wagner or myself at 610-967-6500. Thanks again for your review and my apologies for the inconvenience. Sincerely - Andrew W. Wright, Vice President.

February 03, 2013

I purchased a new Accord from sales rep Mike Houser. This is our second new car purchase from Lehigh Valley Honda- the previous purchase was a Pilot. Mike was excellent- he is professional and affable. He ni More

by dilbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Houser
February 02, 2013

" SAM AZAR " and of course other gentlemen in the service dept also. Only because of Sam Azar we come to this dealership, though it is far for us. sincerely, Khuzema & Tasneem Hussain. More

by Khuzema Hussain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAM AZAR
January 28, 2013

I have always been treated promptly and with professionalism from the staff in the service dept. The waiting area is very comfortable with the tv's, wifi, and coffee and bagels. Can't beat it! More

by mlb679
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shaffer
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