Lehigh Valley Honda

Let me preface my complaint by saying that Lehigh Valley Honda's performance is generally exceptional. The prices are as reasonable as they can be for service and repair, and the customer service goes above Honda's performance is generally exceptional. The prices are as reasonable as they can be for service and repair, and the customer service goes above and beyond. My last visit is an unfortunate blemish in what I previously perceived as good service. I am not a wealthy man by any means, and I live a fairly modest lifestyle. I don't buy things I can't afford... and let me be frank by saying I could not afford my recent service. I was given no warning of of the high price tag of Service D, and had no choice but to pay the more than $500.00 bill as the service had been performed. I don't often belly ache about the cost of car maintenance. I understand that quality service costs money, but a phone call warning of impending near financial ruin would be appreciated. To his credit, my service representative, Trevor Schappel did what he could to help me out. He knocked $75.00 off of my final bill and was sympathetic to my dilemma. This was a very disappointing visit, and unfortunately I will be looking for a new garage once my warranty expires. More

Since I purchased my first Honda there (CRV) I always experience good service from Lehigh Valley Honda. As testiment to good service (as well as well engineered cars), my CRV had 279,000+ miles on it bef experience good service from Lehigh Valley Honda. As testiment to good service (as well as well engineered cars), my CRV had 279,000+ miles on it before I traded it in and my 2008 Civc Ex is just 400 miles away from reaching 100,000 miles. The people at the dealership are always courteous and helpful and the service itself is excellent. More

The customer service representative was very friendly when I walked in and when I said I couldn't print out my coupon from my printer, he immediately said he knew it was three dollars off and that he wou when I walked in and when I said I couldn't print out my coupon from my printer, he immediately said he knew it was three dollars off and that he would take off. More

I would recommend buying from Lehigh Valley Honda. This was the second car we purchased from them and it was a very good experience. Tito Torres was a pleasure to work with. Tito again made spending mone was the second car we purchased from them and it was a very good experience. Tito Torres was a pleasure to work with. Tito again made spending money (which I hate to do) an enjoyable experience. I'm not sure how he does that. He was very informative and really seemed to have our best interest in mind throughout the entire purchasing process. When it's time for our next car we will be heading back and asking for Tito. More

I had compared pricing for Goodyear Eagle GT tires. Honda had the best price. I purchase four tires and got free four wheel alignment. The service was quick and the service people were very freindly and help had the best price. I purchase four tires and got free four wheel alignment. The service was quick and the service people were very freindly and helpful. I also take my Accord there for oil changes as the service is very fast. I am sure that my next car will also be a Honda Accord. Although, as trouble free as this Accord is, it may be awhile until I trade it in. More

vehicle was in the shop for a recall. driver side window is still not operating properly. it starts to go up in the AUTO mode, and stops automatically, and goes back down. is still not operating properly. it starts to go up in the AUTO mode, and stops automatically, and goes back down. More

Sam Azar has been wonderful to work with. My 2002 Odyssey has over 150,000 miles and is in excellent condition. I owe this all to Sam's great advice and entire service team. I have always felt thei Odyssey has over 150,000 miles and is in excellent condition. I owe this all to Sam's great advice and entire service team. I have always felt their prices were fair and reasonable. I look forward to 100,000 more miles! More

The service at Lehigh Valley Honda is always exceptional. Everyone is friendly and they go out of their way to answer and explain any questions you may have. They are efficient and complete your requested Everyone is friendly and they go out of their way to answer and explain any questions you may have. They are efficient and complete your requested service without delay. We have never had any problems and would recommend this dealership to anyone who wants an excellent product and exceptional service. More

Did not expect new car purchase with trade to go as well as it did based on past experience with other dealers and the reality that it is a negotiation. But it went as pleasantly as I could have hoped for. as it did based on past experience with other dealers and the reality that it is a negotiation. But it went as pleasantly as I could have hoped for. We were treated well and I feel that we got as good a deal as possible. Rick Mello also took plenty of time explaining all about our new Honda FIT which is a pleasure to drive. More

Very fast and kind service. The service was excellent and quality of work was of high quality. I was very happy with the service and will come back again. quality of work was of high quality. I was very happy with the service and will come back again. More