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Lehigh Valley Honda
Emmaus, PA
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,940 reviews
July 21, 2011
I was not looking forward to the hassle of buying a new car, but had admired the Honda CRV. Once at the dealership, Tito came right out, introduced himself and led us seamlessly through the buying process car, but had admired the Honda CRV. Once at the dealership, Tito came right out, introduced himself and led us seamlessly through the buying process. Tito didn't pressure us into alot of "extras" and answered all our questions honestly. I feel confident that I have a great car and I actually had fun buying it thanks to Tito. More
by cbaseley
Employees Worked With
Tito Torres
July 19, 2011
Tito really went out of his way to help me find the perfect car. He was very patient and was open to any questions. His honesty really stood out and I trusted him in the first few minutes of interactio perfect car. He was very patient and was open to any questions. His honesty really stood out and I trusted him in the first few minutes of interaction with him. He didn't feel like a stranger and was friendly the whole time. I had actually planned to check out other places for a car and this place was the first one I checked but due to the great service I experienced there, I was sold. I don't know how long Tito has been a car salesman but I'd guess he's been doing it a long time because he knows his stuff and I'm sure he'll be doing it for more years to come. He was really helpful and I'd recommend him to everyone who's looking for a car! More
by RattlesnakeDmnd
Employees Worked With
Tito Torres
July 17, 2011
Went in to Lehigh Valley Honda to buy a used car that we saw on their website. When we got there, the car had already been sold despite it being up on the website an hour before we got to the dealership. saw on their website. When we got there, the car had already been sold despite it being up on the website an hour before we got to the dealership. Ok, that's understandable, it happens. We looked around a bit, and there was a similar car that was a little more expensive that we test drove and sat down with Tariq to discuss purchasing. They would not negotiate on the price at all, and tried to trick us into paying the exact same price only financing instead of paying cash like we had planned. After a bunch of back and forth and consultations with his sales manager, we finally decided the car was not something we were interested in since they refused to budge on the price at all, and we politely thanked Tariq for his time, and got up to leave. We walked out of the dealership, and he followed us out, begging us to come back in. I shook his hand to thank him and say good bye, and he held onto my hand and would not let go. I had to tell him to "Let go of my hand now" before he did, and then he followed us out to our car pleading with us to come back in. The experience was everything people dread when going to haggle with car salesmen. After getting home, the next few days we were harassed with phone calls from both the dealership wanting to get feedback on our experience and Tariq, the salesman, we dealt with when we were there. Needless to say, we will never, ever deal with this company in the future, and we did end up buying a car from a much lower pressure dealership elsewhere and are very happy. More
by derek13
Employees Worked With
Tariq
July 11, 2011
Brought our vehicle in for wheel bearings, second time now(supposed to of checked them over a year ago), and again came up with other reasons for noise. Now mind you the issues they said were causing the now(supposed to of checked them over a year ago), and again came up with other reasons for noise. Now mind you the issues they said were causing the noise were in fact true issues but they didn't even look at the bearings which were very bad. Had to take it back agin and made sure they checked the bearings and this time they replaced them and the noise is now gone. But it is the fact that the we had to waste our time running back and forth dropping off and picking up our vehicle which really annoys me and the fact that they didn't even check the bearings the first time. More
by ktbauer
Employees Worked With
Eric? Shaun?
July 10, 2011
Our salesman, Josh Buesgen was very friendly, knowledgeable, helpful and patient during my recent car search and subsequent purchase. I was pleased with the Honda choices in the inventory and als knowledgeable, helpful and patient during my recent car search and subsequent purchase. I was pleased with the Honda choices in the inventory and also very happy with the terms of the finances as arranged by Nick, the finance manager. I am extremely pleased with my purchase of an Insight from LV Honda. I highly recommend Josh and LV Honda to anyone looking to purchase a new or used Honda. More
by Susand
Employees Worked With
Josh Buesgen, Nick in finance
July 10, 2011
FIRST OF ALL I HAD A OUTSTANDING SALESMAN Mr. Willie Rodriguez,I have been looking for a car since Nov.2010 and my options were ALTIMA,CAMRY,VOLVO, INFINITI AND WHEN I SAW THIS CAR I KNEW IT WAS THE ONE Rodriguez,I have been looking for a car since Nov.2010 and my options were ALTIMA,CAMRY,VOLVO, INFINITI AND WHEN I SAW THIS CAR I KNEW IT WAS THE ONE. Mr Rodriguez, was able to put me in the my DREAM CAR AND FOR THAT I AM FOREVER GRATEFUL. It has been 7 years since I purchase a vehicle for myself and now that I am officially retired as of July 31, 2011, I wanted something special and this was it. I needed something that will last me and that was elegance at the same time. More
by milton63
Employees Worked With
WILLIE RODRIGUEZ
July 08, 2011
Very friendly and trustworthy. All the service staff has always been extremely helpful and they know my name as soon as I walk into their service area. always been extremely helpful and they know my name as soon as I walk into their service area. More
by lhoke
Employees Worked With
Sam
July 07, 2011
I took my 2009 Honda Fit (which I love) in for it's 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free 15,000 mile service. When I pulled up there were about 15-20 cars lined up for service. I thought maybe it was a, "get your Honda serviced for free day" alas it was not. Before I knew it the cars had all disappeared into the service bay. In what seemed like no time at all my Fit was fit and finished and I was on my way back to Souderton. Satisfied again, I was. More
by Fit2009
Employees Worked With
Sam Azar, Keith Rothrock.
July 03, 2011
Love going there. Wonderful service, the staff treats you with respect and answer all my question, prompt service and love the bagels in the morning. with respect and answer all my question, prompt service and love the bagels in the morning. More
by agtony65
Employees Worked With
Do remember the name
July 02, 2011
We purchased a new Honda Pilot. Our overall experience was very good. Most of our time was spent with Tito Torres. Tito made the entire experience very enjoyable. I ususally do not enjoy spending money was very good. Most of our time was spent with Tito Torres. Tito made the entire experience very enjoyable. I ususally do not enjoy spending money, but Tito was fun, entertaining and very knowledgeable. It was very evident that he knew what he was talking about and really helped us with anything we did not understand. We also spent some time with Jennifer Hilbert and Leo Zingales. Jennifer and Leo were also very knowledgeable and helpful. I would strongly recommend this dealership. More
by sbottcher
Employees Worked With
Tito Torres
