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Lehigh Valley Honda
Emmaus, PA
2,940 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,940 reviews
June 23, 2011
Tito was very knowledgeable about the model car I was looking for. He taught me how to use all of the different features in my car before I left the dealership. Tito is a very friendly salesman. I would looking for. He taught me how to use all of the different features in my car before I left the dealership. Tito is a very friendly salesman. I would definitely recommend this dealership. More
by ditzegrl19
Employees Worked With
Tito Torres
June 18, 2011
The service is excellent. I brought my car in to have an interior panel repaired that didn't have a perfect fit.Sam ordered a new one and it was installed in minutes. Thank you interior panel repaired that didn't have a perfect fit.Sam ordered a new one and it was installed in minutes. Thank you More
by rbrtbbch
Employees Worked With
sam
June 18, 2011
My new crv came with some factory issues. Chris had a hitch installed and repaired the air conditioning so it was ready on the exact day I needed it. I am 100% happy with the service but a little disappo hitch installed and repaired the air conditioning so it was ready on the exact day I needed it. I am 100% happy with the service but a little disappointed with the product. More
by rbrtbbch
Employees Worked With
Chris Schramel
June 17, 2011
My Honda Odyssey's transmission broke down and needed to be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in wit be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in with Honda America. Honda America did not want to help me out without detailed maintenance records. Sam at LVH went to bat for me and they ended replacing my transmission at no cost for me. I have never had any service center do anything like that for me before. I cannot recommend them enough. More
by DrOffTwins
Employees Worked With
Sam Azar
June 15, 2011
Your customer service was horrible. I had a 5:30 AM appt for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up my car. An hour later, no call back so I called again. This time I told the receptionist, I didn't want voice mail. She tried the shop several times, no one answered her. I asked to speak to a manager. The manager wouldn't pick up either, so I left a message with the receptionist and she promised me a call back, which I NEVER received. I called back at Noon, was transferred to the cashier. She personally walked to the shop and checked on the status. When she returned to me she told me that my vehicle was next! I couldn't believe what she told me! I would be getting a call by 1:30. 2pm comes around and finally got the call that my car was done. I couldn't believe it. I had plans for saturday that I had to cancel because I had no transportation. This will be the last time I bring my vehicle to your shop for work. A couple of years ago, I had to have my transmission replaced. It was covered 100% under warranty, however when I got my car back, my low gas light indicator no longer worked. I called and was told that it could be repaired for $25. I declined because it wasn't a big issue for me. And now this. This is why dealer service shops have a bad name and why I don't bring my car there for regular service. I want an explanation as to why my car was not fixed till after lunch, when I clearly had an appt for 5:30AM! Thank you, Anna Tscheschlog More
by ajtscheschlog
Employees Worked With
not sure
June 04, 2011
Tito was very informative about the models available which we were shopping, professional, and helpful with all the extras. After the purchase he made sure we knew the location of necessary driving inst which we were shopping, professional, and helpful with all the extras. After the purchase he made sure we knew the location of necessary driving instrumentation, additional devices and set up our bluetooth phones prior to driving off the lot. If you need an informative sales person without the pushy sales, Tito is your guy! Susan S. More
by sspatig
Employees Worked With
Tito Torres
June 02, 2011
It was great working with Tito Torres. He greated us immediately when we walked into the dealership and began to help us right away. I told him 3 times that I wasn't going to buy the car that day and he immediately when we walked into the dealership and began to help us right away. I told him 3 times that I wasn't going to buy the car that day and he was OK with that. We test drove 2 models and lost all interest in shoppping for other brands. We talked about financing and left with the car the same day. Tito answered all our questions and was very helpful. Tito was knowledgeable and very nice to work with. More
by wrfblf
Employees Worked With
Tito Torres
May 30, 2011
Over the 10+ years of being a Honda service customer, I have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt in time on my 12 year-old CRV with 297K miles. So, I didn't get a repair; I got a new CRV instead. I did so largely because of the years with the Honda Service. It's the first time I ever bought two cars of the same make and model. More
by tba.lehigh
Employees Worked With
Sam and Trevor
May 29, 2011
LV Honda consistently goes out of their way to make sure your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda a your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda at LV Honda is due to the service. Thank you! More
by fritz5
Employees Worked With
Eric Sanes
