
Lehigh Valley Honda
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My Honda Odyssey's transmission broke down and needed to be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in wit be replaced. My car was not that old or high in mileage, but it was out of warranty. I brought my van to Lehigh Valley Honda and put a claim in with Honda America. Honda America did not want to help me out without detailed maintenance records. Sam at LVH went to bat for me and they ended replacing my transmission at no cost for me. I have never had any service center do anything like that for me before. I cannot recommend them enough. More
Your customer service was horrible. I had a 5:30 AM appt for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up for saturday and requested it to be done by 9am. I called at 9 and was transferred to a voice mail & I left a msg wanting to know if I could pick up my car. An hour later, no call back so I called again. This time I told the receptionist, I didn't want voice mail. She tried the shop several times, no one answered her. I asked to speak to a manager. The manager wouldn't pick up either, so I left a message with the receptionist and she promised me a call back, which I NEVER received. I called back at Noon, was transferred to the cashier. She personally walked to the shop and checked on the status. When she returned to me she told me that my vehicle was next! I couldn't believe what she told me! I would be getting a call by 1:30. 2pm comes around and finally got the call that my car was done. I couldn't believe it. I had plans for saturday that I had to cancel because I had no transportation. This will be the last time I bring my vehicle to your shop for work. A couple of years ago, I had to have my transmission replaced. It was covered 100% under warranty, however when I got my car back, my low gas light indicator no longer worked. I called and was told that it could be repaired for $25. I declined because it wasn't a big issue for me. And now this. This is why dealer service shops have a bad name and why I don't bring my car there for regular service. I want an explanation as to why my car was not fixed till after lunch, when I clearly had an appt for 5:30AM! Thank you, Anna Tscheschlog More
Tito was very informative about the models available which we were shopping, professional, and helpful with all the extras. After the purchase he made sure we knew the location of necessary driving inst which we were shopping, professional, and helpful with all the extras. After the purchase he made sure we knew the location of necessary driving instrumentation, additional devices and set up our bluetooth phones prior to driving off the lot. If you need an informative sales person without the pushy sales, Tito is your guy! Susan S. More
It was great working with Tito Torres. He greated us immediately when we walked into the dealership and began to help us right away. I told him 3 times that I wasn't going to buy the car that day and he immediately when we walked into the dealership and began to help us right away. I told him 3 times that I wasn't going to buy the car that day and he was OK with that. We test drove 2 models and lost all interest in shoppping for other brands. We talked about financing and left with the car the same day. Tito answered all our questions and was very helpful. Tito was knowledgeable and very nice to work with. More
Over the 10+ years of being a Honda service customer, I have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt have relied upon the Service Team: a constant source of confidence, kindness, patience and excellence. Unfortunately, I didn't change the timing belt in time on my 12 year-old CRV with 297K miles. So, I didn't get a repair; I got a new CRV instead. I did so largely because of the years with the Honda Service. It's the first time I ever bought two cars of the same make and model. More
LV Honda consistently goes out of their way to make sure your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda a your visit and experience is outstanding. I have always been pleased with the service and the price. The major reason why I bought a second honda at LV Honda is due to the service. Thank you! More
Dealer pricing is dealer pricing -- always high. But LV Honda provides excellent compensatory value, like the express service option with personal attention. A missing valve stem cap and 8 days to replace Honda provides excellent compensatory value, like the express service option with personal attention. A missing valve stem cap and 8 days to replace wheels & tires were my only complaints from my last visit. More
Frank the salesman and John the sales manager were great to work with. They worked to get the car I want into terms I can afford. There was no hard pressure to buy. They were great to work with and had an to work with. They worked to get the car I want into terms I can afford. There was no hard pressure to buy. They were great to work with and had an overall great experience at the dealership. They were patient with me during the entire car buying process. I would strong recommened Lehigh Valley Honda to anyone. More
I have NEVER had such a WONDERFUL and positive experience purchasing a car. Mike was very professional, friendly, and very knowledgeable. Everyone that I interacted with was extremely professional and frie purchasing a car. Mike was very professional, friendly, and very knowledgeable. Everyone that I interacted with was extremely professional and friendly (and not in a fake "I want you to buy this car way." I will (and have already) shared my experience with colleagues; and I will (and have already) recommend this dealership. Thanks for such a positive experience!! More
Just had some routine maintenance performed on our Odyssey yesterday. I have been bringing our family's Hondas to Sam at Lehigh Valley Honda for years. He always gets our service to fit our schedule Odyssey yesterday. I have been bringing our family's Hondas to Sam at Lehigh Valley Honda for years. He always gets our service to fit our schedule, suggests alternative solutions to problems when possible, and is generally a pleasant and professional person to work with. He is always glad to see us and greets everyone with a smile. This is definitely a quality service department. More