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Lehigh Valley Honda
Emmaus, PA
2,966 Reviews
Lehigh Valley Honda has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 25 years. We specialize Honda new and Certified Pre Owned vehicle sales, service, parts and collision repair. We are a multi-year winner of Honda's President's award for excellence in customer satisfaction. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,966 reviews
September 17, 2010
Totally great experience and information was thorough and service was friendly. I went in to compare a Honda CR-Z to a Subaru Legacy. I needed the AWD and Jason told me about the traction control system. We service was friendly. I went in to compare a Honda CR-Z to a Subaru Legacy. I needed the AWD and Jason told me about the traction control system. We negotiated a price and they met my price on the Legacy. More
by cebel
Employees Worked With
Jason Ba
September 16, 2010
everybody was on top of every detail and handled things unbelievably smoothly!! The entire staff was friendly and did just what I needed without trying to push anything on me that I dind't want or ask for, unbelievably smoothly!! The entire staff was friendly and did just what I needed without trying to push anything on me that I dind't want or ask for, they went the extra mile to work out insurance questions for me and get me the service contract I needed, even gave me a ride home!!! wouldn't go any where else in the future!! More
by michele6952
Employees Worked With
3
September 10, 2010
Tito was very helpful during the process of vehicle selection. I test drove several vehicles and he helped me compare the features of each vehicle and then select a vehicle based on my criteria. The selection. I test drove several vehicles and he helped me compare the features of each vehicle and then select a vehicle based on my criteria. The finance folks were helpful too and I am very pleased with the loan. All in all it was a very positive experience. I love my CRV! More
by jillaube
Employees Worked With
Tito Torres
September 06, 2010
Sam Azer and the Lehigh Valley Honda service team have been awesome to my family. We are the proud owners of an Odyssey and Civic and have all of our service completed at the dealership. From the sales si been awesome to my family. We are the proud owners of an Odyssey and Civic and have all of our service completed at the dealership. From the sales side havign bought 3 Hondas from this dealership they have been nothing but professional and courteous and during each sale they have worked with us to make sure we gota price we could afford. This dealership is wonderful and I love doing business with them. More
by jaslorenz
Employees Worked With
Sam Azer
September 06, 2010
I went in and got my car or emissions and inspection done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to t done. It was completed a lot quicker than estimated and cleaned which was good, however when i got back in my car the antenna was not reattached to the car, and was sitting on the inside console. Then later i noticed the insides of all the windows were dirty, like someone had tried to wash them with dirty water. Then when arriving home, I found my insurance information and registration on the passenger seat under a sweat shirt i had left i the car. I know that these were needed and were taken out of the glove compartment, but I do wish they were put back. If I was to get pulled over I would not have looked for them there,thiswould have caused major problems. More
by alps2586
Employees Worked With
dont remember
September 02, 2010
Tito was extremely friendly and knowledgeable about the car we wanted. He went far beyond our expectations when we wanted to purchase the car on his day off. He came in and waited for 2 1/2 hours with us car we wanted. He went far beyond our expectations when we wanted to purchase the car on his day off. He came in and waited for 2 1/2 hours with us for all the paperwork to go thru. The car came in at the price we wanted, and he made sure all our questions were answered before our purchase. More
by melana
Employees Worked With
Tito Torres
August 31, 2010
My wife and I brought our 2001 Honda civic LX for 124,000 mile service and inspection. Our Family has dealt with this dealership since 2001. My wife and I discussed the ongoing cost of the 2001 and sought mile service and inspection. Our Family has dealt with this dealership since 2001. My wife and I discussed the ongoing cost of the 2001 and sought info on possibly trading this vehicle for a 2010. We took a test in a civic sedan drive(great car) and spoke about a lease. We were told the following: 1. We will take the 2001 off your hands ;no appraisal was done from the used car manager, sale price was given. 2. When asked what color we would like we requested "tango red" and were informed that this color was not available. When we asked if this color could be procured from another dealership we were told "we do not do this. " 3. We never received a bill of sale for the 2001 Honda. We we were only presented with the lease agreement. Finances to secure the lease were documented as 1296.00. without any indication that this represented the sale price of the 2001 Honda. Kelley Blue Book as well as edmunds priced a 2001 honda even in fair condition at $2,100.00 4. We did not have the title for the 2001 honda and brought it to the dealership on 8/30/2010 with instructions that the title transfer needed be signed by both parties. When my wife arrived at the dealership she noted her salesman leaving the showroom and asked to have him paged .After two faled attempts she requested assistance to transfer the title. She was instructed to"sign the paper and the dealership would take care of the rest". More
by pscasner
Employees Worked With
Willie Rodriquez
August 23, 2010
My overall experiences at Lehigh Valley Honda has been very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner very good. The customer service reps that I have dealt with have been excellent. They are friendly and and have my car worked on in a timely manner. The work done on my car has been very good. It has been a pleasure dealing with everone at this dealership. More
by dennis brong
Employees Worked With
Sam and Trevor
August 13, 2010
Repair did not include through check & we had to return to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [ to get key recoded to car.Service tech. did a good job but did not complete service to check key operation. Service manager was terrific. [//[9p7tr57b4w45h67j7k890.0-/i'lmygumtynru6r7869k89 More
by fudd11
Employees Worked With
N/A
August 12, 2010
I'm a life long Honda fan. I have purchased 10 new Hondas across many models from CRX, CIVIC, CRV, Element, S2000, and can you believe I traded in the S2000 for an Accord Hybrid? So, now I am ready for a ref across many models from CRX, CIVIC, CRV, Element, S2000, and can you believe I traded in the S2000 for an Accord Hybrid? So, now I am ready for a refresh for both my wife and I. We traded in her Element for a CRV, and I traded in my Accord Hybrid for a Civic Si. My expectation were very high. Lehigh Valley Honda delivered with courteous and professional service from the very start in setting up my appointment to driving off with my wife's new CRV EXL with Navi. My Civic Si is on order so standby for my follow up rating. LHV, if you are reading this, I continue to have a high expectation for continued good service. I am jealous that my wife has hers and I'm still waiting for mine. See you soon. More
by joe10s
Employees Worked With
Willie Rodriguez
