Lehigh Valley Honda

After spending many Sunday's looking at cars at area dealers, we finally decided it was time to drive a car and make a decision. We had our choices narrowed to 2 and the Honda Accord was one of them. dealers, we finally decided it was time to drive a car and make a decision. We had our choices narrowed to 2 and the Honda Accord was one of them. We stopped at Lehigh Valley Honda without making an appointment and found it to be a very busy place. After a couple of minutes we were approached and asked if someone was helping us. They got a salesman to take us for a test drive. His name was Brian and was very nice. He apologized that he only had 1/2 hour since he had an appointment with someone. We took the Accord 4 cylinder for a ride and he was very helpful in explaining the car and answering questions. At the end of the ride, it became clear that we might prefer the 6 cylinder. Since he had an appointment to keep he immediately found us someone else to take us for a test drive in the Accord 6 cylinder. Rick Mello was very nice and also knowledgeable and helpful with all of our questions. We explained that we were considering another car and we were not ready to decide at that moment. We were extremely happy that there wasn't any pressure put on us to make a decision immediately. My husband and I discussed the pros and cons of both cars and decided that the Accord was the car we wanted. We called Rick and made an appointment. He was very happy to help us and work with us to be able to leave that evening with our new car. We couldn't be happier with our purchase and with the professional and pleasant service we received at Lehigh Valley Honda. Thank you for a great experience! More

Chris was extremely focused in providing me with the best car buying experience I could have. Any questions I had were given the correct answers, and if he did not know the answer, he went and got it for me. car buying experience I could have. Any questions I had were given the correct answers, and if he did not know the answer, he went and got it for me. He was very nice and thoughtful about what I wanted when purchasing the new car. I will be highly recommending Lehigh Valley Honda to anyone I know who is thinking of purchasing a new or used vehicle and will definitely be mentioning Chris's name. Thanks Chris! More

Sam is the person with whom I schedule all of my service work. Each and every time I visit the dealer, Sam ensures that I receive the very best service. Even though other employees may be available when I work. Each and every time I visit the dealer, Sam ensures that I receive the very best service. Even though other employees may be available when I arrive, I am willing to wait in line for Sam. He is the best. More

This is our second used car purchase with Lehigh Valley Honda. We had a great salesman, Joe Proscia, who was very professional and patient with our questions. Management was flexible on the price which hel Honda. We had a great salesman, Joe Proscia, who was very professional and patient with our questions. Management was flexible on the price which helped seal the deal. The dealership offered to fix a defect in the paint free of charge and got the car to us in just 2 days. We have nothing but good comments about our sales experience and we would recommend Lehigh Valley Honda to anyone for a new or used car. More

The sales experience with Margaret was pleasant and without hassle. Over past year and a half I have taken my Honda Accord in for routine maintenance and inspection. Every time I have done this I have without hassle. Over past year and a half I have taken my Honda Accord in for routine maintenance and inspection. Every time I have done this I have enjoyed excellent service and very friendly personnel. I would recommend this dealership to anyone More

The service department is very customer oriented. The service department is very customer oriented. Pleasant places to wait for service; VERY friendly, service techs who take the time to explain The service department is very customer oriented. Pleasant places to wait for service; VERY friendly, service techs who take the time to explain all charges on statement; CLEAN service area; LOVE the express service; we also own two Toyotas and we have started to bring them to this service department instead of Toyota's. Our next vehicle will be a Honda! More

LV Honda inspected the car and replaced a seat heater switch back light. This service was fine, all was done as expected. I also asked to check my drivers seat. I could feel it move from side to side whe switch back light. This service was fine, all was done as expected. I also asked to check my drivers seat. I could feel it move from side to side when cornering. I drive an Odyssey so I'm not cornering hard. They could feel the movement in the seat but said they thought it was normal for an electric seat to have this. They also stated that Honda does not have any write ups on a loose seat. They tried to convince me there needs to be some play so the motors don't bind up. Although I agree there needs to be some play, I don't think this is normal. The seat did not do this from new, this only started in the last 6 months. I travel as part of my job and have driven 60 to 70 different cars with electric adjustable seats, as well as owning 4 other cars with this type of seat. I have never felt this type of movement in any other seat. This is another example of a car dealer and car company not standing behind there product. instead of admitting there is something wrong with the seat and replacing it they try to convince you it's normal. I had a similar experience with the brakes on this vehicle. More

We were greeted as soon as we entered the building, and asked what our vehicle needs or interests were. We were shown and explained the different Odyssey models, options and colors. We had a good test driv asked what our vehicle needs or interests were. We were shown and explained the different Odyssey models, options and colors. We had a good test drive and at all times Stephen was helpful with our selection process. The delivery went through in a courteous and timely manner. More

The service was great! I stopped by the dealership on Saturday and was shocked by the speed (and price) of the service. The young man begin the counter (Tony?) was courteous, knowledable and professional Saturday and was shocked by the speed (and price) of the service. The young man begin the counter (Tony?) was courteous, knowledable and professional. I had quite a few questions about my 06 Accord as well as my Acura and was pleased when the service man was able to provide all the answers. I have been coming to Lehigh Valley Honda/ Acura for years now and will continue to do so because of the friendly and helpful demeanor of the employees. More

My experience with Lehigh Valley Honda has been nothing but wonderful. My last visit was a pleasure from the phone call to make the appointment to have my annual inspection, arriving to prompt attention but wonderful. My last visit was a pleasure from the phone call to make the appointment to have my annual inspection, arriving to prompt attention from the service workers, to waiting to paying and finally to getting into my car to leave. (OMG, they washed it too ?!!) Everyone approached me in a friendly way, making me very comfortable to do business there. Their work is exceptional, timely (mine was finished far sooner than expected), I'm treated to a nice place to do my waiting with beverages and snacks, cashier chatted as I took care of payment, the cost is reasonable for the work done.....how could I not love dealing with them. I have recommended them on more than one occasion and will continue to do so. thank you for asking my opinion. I welcome the opportunity to share my satisfaction with Lehigh Valley Honda. More