Lehigh Valley Honda - Service Center

Still a great service center We started using LV Honda for service with our first Odyssey back in 2002. We take our Odyssey, Ridgeline, and Accord there for service now. Easy to w We started using LV Honda for service with our first Odyssey back in 2002. We take our Odyssey, Ridgeline, and Accord there for service now. Easy to work with the service staff, convenient express service option, and zero issues with workmanship. Can't say the same for my previous Nissan and Ford vehicles. More

Great service and accomandating {?} to the customer Went for a scheduled oil change and found the Express Lane not too busy. I had to wait awhile till the new computer run out was mastered; but then the Went for a scheduled oil change and found the Express Lane not too busy. I had to wait awhile till the new computer run out was mastered; but then the professional staff overcame the obstacles and all fell in place! They are great in dealing with the public! More

comfortable waiting area I was at the dealer for a minor recall, so I can't comment on price. Easy to get an appointment to fit my schedule. They were very busy, waiting tim I was at the dealer for a minor recall, so I can't comment on price. Easy to get an appointment to fit my schedule. They were very busy, waiting time not too long. Staff was professional, polite, thorough. Minor detail: wish the mechanic had removed the paper floor protector after he was done parking the car outside for pick-up; I couldn't drive with it in place and there was no trash bin outside to discard it. More

Dealership is great ..........but This is without a doubt a good dealership. I have noticed the last year or so that when you bring your car in for a specific service they will do thin This is without a doubt a good dealership. I have noticed the last year or so that when you bring your car in for a specific service they will do things you didn't ask for also. I get their point of view, they are simply looking to increase their maintenance sales and most people probably don't look after their vehicles very well. For those folks the extra checkups are good. However, some of us maintain our vehicles ourselves and only like to use the service department when absolutely necessary. For instance, I took my Honda in for some manufacturer mandated work recenty. They did the work required but also did a "near state inspection" of my vehicle. The service advisor told me that even though my tires were all worn evenly I needed to have them rotated right away (it was a code red!!) at a minimum cost. I told him the reason they were all so even is because I rotate them every 5k miles myself. The look on his face was classic and I left him kind of speechless. Again, this is probably a great offer for most people but I find it irritating. Don't ge me wrong here, these guys are just doing what they're told and I will always use them for the things I can't (or don't feel like) doing anymore. If I need an alignment, tires, brakes or something unusual happens this is the place to go. I'd also like to mention that the service dept here has always treated me well and with respect. The bottom line is that when I bring my car in for a specific service that is what I expect these guys to do. If you want to start poking and prodding the rest of my car please ask me first, don't just take the liberty of doing it. Just my two cents..... More

Timely, courteous service Service was provided as expected; no surprises. My car was done on time. The check in and check out process was easy. It was a recall issue and handle Service was provided as expected; no surprises. My car was done on time. The check in and check out process was easy. It was a recall issue and handled efficiently. More

consistently good service I went in for oil change, they reminded me of recall and inspection renewal and a coupon I had on line. Ended up being a lot more work than I thou I went in for oil change, they reminded me of recall and inspection renewal and a coupon I had on line. Ended up being a lot more work than I thought, but all done as quickly as possible and for so little money! Always pleasant people at the desk. Good work. More

Bob Bueso Came in without a appointment for inspection and oil change and Bob very accommodative as usual and got the oil and inspection scheduled without any h Came in without a appointment for inspection and oil change and Bob very accommodative as usual and got the oil and inspection scheduled without any hassles and explained what was required. Very professional and explained everything in detail with a cheerful outlook. Very positive and customer oriented. Great service representative to work with and recommend him with highest rating. More

Magical Service Once again Sam A. treated me like Royalty. Love dealing with this service center. It was also great to see how the staff work so great together. I tho Once again Sam A. treated me like Royalty. Love dealing with this service center. It was also great to see how the staff work so great together. I thought my guy Sam was off so I scheduled to work with Trevor, when I arrived Trevor graciously handed my file off to Sam! What a great place. I love this dealership! Trevor you're not second place! You are another Best! More

Amazing service as always! Simply the best service employees around. I would travel from far away to have that team care for (now) the five vehicles I have purchased there. The Simply the best service employees around. I would travel from far away to have that team care for (now) the five vehicles I have purchased there. The service and care is simply top notch. Sam and Trevor are the best. Period. More

All went well Took Pilot in for air bag recall. Was completed in timely manner. They even did a check of tires, brakes and other equipment. Even got a wash. Go Took Pilot in for air bag recall. Was completed in timely manner. They even did a check of tires, brakes and other equipment. Even got a wash. Good service center. Seth was friendly. More