Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,469 Reviews
Call Service Center (844) 510-2624

1,469 Reviews of Lehigh Valley Honda - Service Center

Sort by
May 23, 2024

Kind enough to give good service & discount. Fixed the under-shield quickly & gave it on time More

by Venkata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
May 23, 2024 -

Lehigh Valley Honda responded

Thank you for sharing your positive feedback! It was our pleasure to provide top-notch service and a great discount for you. Safe travels from all of us here at Lehigh Valley Honda!

Helpful
May 20, 2024

I’m very disappointed at the customer service! I pay for a service that was never approved. More

by Lehigh Valley Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Griffin
Report | Print
May 20, 2024 -

Lehigh Valley Honda responded

We are concerned to hear that your service was not completed satisfactorily. This is not the service we are committed to providing. Please reach out to me so that I can address your experience and hopefully improve it. Best, Bronson Miller - Service Manager - 6109651332

Helpful
May 20, 2024

Always honest. Never finds unnecessary work. Always easy to deal with. Sam is the greatest. More

by Kaf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Lehigh Valley Honda responded

The entire team at Lehigh Valley Honda is so glad we earned your business. Thanks so much for giving a shoutout to Sam and we'll see you next time.

Helpful
May 19, 2024

This dealership is very reliable, and I trust their diagnostics and work. Regarding my last visit, I am glad I went there. It was time and money well spent! Griffin was best tech to work with. K More

by florea_i
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Lehigh Valley Honda responded

Florea, we're glad to know that you had a great experience with Griffin and our team at Lehigh Valley Honda. We appreciate your trust in us!

Helpful
May 15, 2024

Nice renovation, But representative was not able to resolve problem. Totally unacceptable from honda experience More

by Kevalpatel1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Damarys Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Lehigh Valley Honda responded

We're sorry to read about your experience. It's important for us that all our customers leave satisfied and it seems we fell short this time around. We'd appreciate the opportunity to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Bronson Miller - Service Manager - 6109651332

Helpful
May 14, 2024

Very helpful staff, great service and fair price charged for the job and provided detailed information about upcoming need services More

by v_nirmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Lehigh Valley Honda responded

We're glad to know you found our staff helpful and the service great at Lehigh Valley Honda. We always aim for transparency with pricing and future needs, so it's wonderful that this was your experience!

Helpful
May 13, 2024

I was at honda vinart lehigh street dealership to get emission and inspection. I also needed to get new key fob since my key was not working properly. To program key it was 180.00 too much. Or else key w More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffin Kozel
Report | Print
May 13, 2024 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

Helpful
May 13, 2024

Service department kept me informed on the progress of my vehicle and explained the work done and when the next larger service would be needed. More

by FD McG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Lehigh Valley Honda responded

We're glad to know our service department at Lehigh Valley Honda kept you well-informed and helped clarify your vehicle's needs. Thanks for sharing this positive feedback!

Helpful
May 10, 2024

Excellent I had a dead battery and they checked it and replaced. Great timing….did not have to wait too long. More

by terrykhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
Report | Print
May 10, 2024 -

Lehigh Valley Honda responded

Thank you, Terry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 10, 2024

Very understanding and always listens to what we want done ! Sam gives us the best service😊 More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Lehigh Valley Honda responded

We are so happy that Sam and our Lehigh Valley Honda team earned your five stars. Thanks, Mike!

Helpful
1
2
...
147