Lehigh Valley Honda - Service Center

Well taken care of Met immediately and John helped us out. They even completed the work ahead of time. Totally satisfied. Thank you very much for all of your support Met immediately and John helped us out. They even completed the work ahead of time. Totally satisfied. Thank you very much for all of your support and care. Support continues well after they sell a car. Worth returning to. More

Great and caring service at Lehigh Valley Honda It was a difficult Saturday December 17th for me. There was an Ice Storm and my Mother's Funeral was that morning. I had difficulty getting up an icy It was a difficult Saturday December 17th for me. There was an Ice Storm and my Mother's Funeral was that morning. I had difficulty getting up an icy hill - my tires were spinning. I called Lehigh Valley Honda at 3:15pm. Rob answered the phone and I told him that I was going back to Pittsburgh, PA the next day and was concerned about driving safely. He squeezed me in to the main service area - replaced my tires and advised me that my front brakes also should be replaced. He knew I had experienced a stressful day and treated me with both professionalism and great kindness. Thank you, Rob - and Lehigh Valley Honda - wish you were in Pittsburgh, PA. More

Service was thorough and timely! Brought car in for inspection, 60,000 mile service and misc other issues. Brian Deese - Service Advisor was very thorough and helpful. He went the ext Brought car in for inspection, 60,000 mile service and misc other issues. Brian Deese - Service Advisor was very thorough and helpful. He went the extra mile to help us resolve a few issues! Great service! More

Excellent Service Nick Conti was EXCELLENT. I'm glad I'm moving to the Lehigh Valley so Ican work with such a GREAT staff. Give Nick a Big Bonus and call it a day, beca Nick Conti was EXCELLENT. I'm glad I'm moving to the Lehigh Valley so Ican work with such a GREAT staff. Give Nick a Big Bonus and call it a day, because without people like him, you are screw! More

Purchased Tires Excellent service without any pressure. Matched price of a lower cost retailer - free 4 wheel alignment. Friendly service coordinator and parts depa Excellent service without any pressure. Matched price of a lower cost retailer - free 4 wheel alignment. Friendly service coordinator and parts department. Not surprising though have had same experience in the past at Vinart. More

Broken bolt on the catalytic converter heat shield Service was great and quick!! I thought something was wrong with the transmission but it was just a broken bolt... honda was honist and didnt make me Service was great and quick!! I thought something was wrong with the transmission but it was just a broken bolt... honda was honist and didnt make me get stuff done that wasnt needed... More

Oil Change Honda's service department is always friendly and they get me in and out in record time. Eric was super nice and I would highly recommend this service Honda's service department is always friendly and they get me in and out in record time. Eric was super nice and I would highly recommend this service team to anyone.! More

No , is the largest word on there sign in the service garage After diagnosing a factory defect I was still charged. It was 2000 miles after warranty. Who cares, it still was a factory defect. I guess only after After diagnosing a factory defect I was still charged. It was 2000 miles after warranty. Who cares, it still was a factory defect. I guess only after someone dies and they have a major recalled will it be covered. So they can have a recall years after warranty but if I find it out after .... I get to pay ... Maybe Phillipburgh, or a Ford next time ... 7 th Honda .... Sad very sad!!! More

Great service advisor - Trevor Trevor did a great job of explaining the service which needed to be done on my CRV. Honda, unlike Toyota, does not outline the suggested service at m Trevor did a great job of explaining the service which needed to be done on my CRV. Honda, unlike Toyota, does not outline the suggested service at major intervals (15,000, 30,000, etc) in their owner manuals. Perhaps the dealership could provide the customer with a suggested list. More

Disrespectful! Overpriced estimate! I needed some warranty work on my 2003 Accord, and had planned to have a spare key made. I spoke with Moriah (sp?) with ALL of the details. She took I needed some warranty work on my 2003 Accord, and had planned to have a spare key made. I spoke with Moriah (sp?) with ALL of the details. She took down the details and made an appointment. My wife delivered the car to the dealership, and I was to meet her. She managed to arrive before I. My wife was interrogated by John as the the very things that I discussed on the phone with the person who made the appointment with me. My wife told me he was very rude, and made it clear to all of the other tech writers that one of their customers had no idea what the repairs were. He was very rude and disrespectful! Thankfully, once I arrived, I was able to define the service necessary on the car. My wife, who's a tough cookie, left fuming mad!!! This service visit became worse the following day when I received the bill. The bill was exactly what I expected, though part of the bill was an estimate to address another problem. The "check engine" light was lit, and their estimate to ASSESS the problem was $180! In other words, $180 to hook up their code reader and read a code. It turns out the gas cap was loose. $180 to fix a loose gas cap? If Lehigh Valley Honda does not want my business again, they've done a great job letting me know just that! More