Lehigh Valley Honda - Service Center

More Clowns than a Three Ring Circus Beware: If you know very little about your car, they will take advantage of you! I came in for state inspection. Service writer stated tires were low, Beware: If you know very little about your car, they will take advantage of you! I came in for state inspection. Service writer stated tires were low, one tire needed replacement and car needed alignment. Car always tracked true and straight. One tire was above recommended inflation, one at recommended and two were low. When I checked at home, all four were 6 pounds below Honda recommended inflation. They also wanted to change air filter even though I changed it four months ago! They also changed me to rotate tire even though they need to take two off for inspection! A bunch of Clowns. More

Great Service Sam Azar is the face of the Serv. Dept. He greets me when I walk in & knows my name. The entire Serv. Dept. Gets the work done right the first time. Sam Azar is the face of the Serv. Dept. He greets me when I walk in & knows my name. The entire Serv. Dept. Gets the work done right the first time. More

Sams theMan Sam Azar in service is professional, informative and a pleasure to deal with. Ridgeline as been serviced here since 2008 and Sam and the service team Sam Azar in service is professional, informative and a pleasure to deal with. Ridgeline as been serviced here since 2008 and Sam and the service team and the experiences we have had with them are the main reasons both my Mom and a coworker bought 2016 Pilots last fall. More

Check it, fix it, explain it, as if it were your own What a relief to receive knowledgeable, courteous, and needed service, while dealing with people who fix what needs to fixed, clearly explain what What a relief to receive knowledgeable, courteous, and needed service, while dealing with people who fix what needs to fixed, clearly explain what was done in a timely manner and above all treat your car as if it were their own. You walk out assured that everything is safe and sound and that you're part of the Honda family.. I have been going there for the life of 2 cars and Trevor has always been there. More

Recall I took my car in for yearly inspection and the day after I got a phone call from the dealership making me aware of a recall for which I would need to I took my car in for yearly inspection and the day after I got a phone call from the dealership making me aware of a recall for which I would need to make another service appointment. They made my appointment on a day convenient to my schedule and my car was fixed about 2 weeks before the recall notice even came to me in the mail! Excellent customer service. More

Recall This dealership is great, they are quick to help you, if you need something done you were not aware of they tell you but DO NOT pressure you into gett This dealership is great, they are quick to help you, if you need something done you were not aware of they tell you but DO NOT pressure you into getting it done right that minute, although they will tell you if it is something to not wait on. This is for your safety as well as others. You are not treated as a number you are treated as a important customer. They waiting area is great and comfortable, if you need a shuttle they provide. The time frame they give you has been true on all my cases of being there. I highly recommend LV Honda. More

7500 mile maintenance Very polite employees. Love the shuttle service too. That way I can get a chore done and not just sit in the dealership while car is being serviced. Very polite employees. Love the shuttle service too. That way I can get a chore done and not just sit in the dealership while car is being serviced. The car wash is a plus too. Saves a few $ there. More

I depend on them I depend on the dealership's service center to do everything necessary to keep the car safe and to prevent the car from having premature wear. I depend on the dealership's service center to do everything necessary to keep the car safe and to prevent the car from having premature wear. More

Moved to tennessee and still have it serviced here I moved to Tennessee last October and come back to the valley twice a year. I make sure I have my hybrid serviced. Trevor always informs me of anyth I moved to Tennessee last October and come back to the valley twice a year. I make sure I have my hybrid serviced. Trevor always informs me of anything major that comes up with my car. He even detected my 4 tires were in bad shape on the inside, which I never would have known. It could have been a bad 600 mile drive back to Tennessee. Also they always wash my car when it is in for service. More