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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,720 Reviews

1,720 Reviews of Lehigh Valley Honda - Service Center

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September 24, 2016

Excellent customer service Brought my car in for tires. Very helpful, very knowledgeable team. Never pushy but very informative. Great friendly service! Would highly recommend t More

by Sheri307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walt Schlener
September 23, 2016

Great Experience I had an appt. for oil change and state inspection. While there my service advisor Rob Bueso was so helpful. I had an issue with my Bluetooth settin More

by cpmania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bueso
September 22, 2016

Recall and Oil Change Made an appointment to have the software recall completed and also an oil change. When I got there, I realized I was still had another 1,000 miles pr More

by Jadest96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
September 21, 2016

Oil Change Very Satisfied with work. That is why I keep returning to Lehigh Valley Honda for my oil change. I would refer Lehigh Valley Honda for the good servic More

by Ladyg123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Mullen
September 16, 2016

Honda Fit up and running Trevor was very friendly and knowledgeable. Service was good and quite efficient.He also asked if there was anything else that I needed to have done. More

by Cuddles7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
September 09, 2016

Always satisfied All the years we have been going there ,there had never been a time we were disappointed. We are always taken care of as soon as we walk in. We will c More

by Pleased
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 08, 2016

You couldn't choose a finer dealership! LV Honda has been my dealership since 2009 and I can't say enough positive things about this place. From the caliber of their service team to their sa More

by Myhondy239
Customer Service
Recommend Dealer
Yes
Employees Worked With
SAm Azar
September 06, 2016

great sevice Easy drop off. When I'm told it will take 2 hours, it is a shorter time. If more work needs to be done, I'm told what it is so I understand it and gi More

by flamingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john giglio
September 04, 2016

Superb Service The staff is quite knowledgeable about their products, polite, and personable. Overall I have a very positive experience each and every time I am in More

by Thomas Musseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
September 03, 2016

Poor Customer Service I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. W More

by Mortazavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Giglio
Sep 06, 2016 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We regret to hear that you are dissatisfied with your experience. We would very much like to be of assistance to you but we cannot take responsibility for something that we did not cause. We can provide documentation that proves we did not cause your SRS sensors to illuminate and that they were already on before any recall work was performed. If you have any interest in trying to resolve this matter amicably, we would very much be willing to assist you. Please contact our Service Director, Kevin Wagner, at 610-967-6500. Thanks again for taking the time to write your review. We look forward to hearing from you. Sincerely - Andrew Wright, Vice President

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