1,720 Reviews of Lehigh Valley Honda - Service Center
Excellent customer service Brought my car in for tires. Very helpful, very knowledgeable team. Never pushy but very informative. Great friendly service! Would highly recommend t Brought my car in for tires. Very helpful, very knowledgeable team. Never pushy but very informative. Great friendly service! Would highly recommend them to anyone. More
Great Experience I had an appt. for oil change and state inspection. While there my service advisor Rob Bueso was so helpful. I had an issue with my Bluetooth settin I had an appt. for oil change and state inspection. While there my service advisor Rob Bueso was so helpful. I had an issue with my Bluetooth setting and he was able to connect it to my phone in no time. He advised me I may need an alignment and air filter but did not push. I decided to go ahead with it since I want to keep my car running at it's maximum potential. Rob answered all my questions (on econo button) wipers, etc with good solid information and never made me feel awkward. Also when your a Honda customers you get emails and offers for discounts which he gladly used for this service. More
Recall and Oil Change Made an appointment to have the software recall completed and also an oil change. When I got there, I realized I was still had another 1,000 miles pr Made an appointment to have the software recall completed and also an oil change. When I got there, I realized I was still had another 1,000 miles prior to the oil change requirement. They gave me the option to hold off or go ahead with it. Since I was there and planning on traveling, I had it completed. While the services were being done, Matt came in an informed me that the cabin filter was dirty. I was asked if I wanted it replaced in lieu of telling me it needed to be done. Cannot say enough good things about this dealership. I bought the car there and they have supported it all the way. great job! More
Oil Change Very Satisfied with work. That is why I keep returning to Lehigh Valley Honda for my oil change. I would refer Lehigh Valley Honda for the good servic Very Satisfied with work. That is why I keep returning to Lehigh Valley Honda for my oil change. I would refer Lehigh Valley Honda for the good service and warm friendly faces. More
Honda Fit up and running Trevor was very friendly and knowledgeable. Service was good and quite efficient.He also asked if there was anything else that I needed to have done. Trevor was very friendly and knowledgeable. Service was good and quite efficient.He also asked if there was anything else that I needed to have done. He checked to see if there were any recalls on my car,which there was. More
Always satisfied All the years we have been going there ,there had never been a time we were disappointed. We are always taken care of as soon as we walk in. We will c All the years we have been going there ,there had never been a time we were disappointed. We are always taken care of as soon as we walk in. We will continue to use their service for our Honda..Thank You! More
You couldn't choose a finer dealership! LV Honda has been my dealership since 2009 and I can't say enough positive things about this place. From the caliber of their service team to their sa LV Honda has been my dealership since 2009 and I can't say enough positive things about this place. From the caliber of their service team to their sales team right down to the cleanliness of their service bays...it's an exceptional experience. It's rare that you can leave a dealership these days feeling trustful In a sales team...not so here. It's even rarer to find a dealership where they take the time to know you on a first name basis and greet you like a good friend. That's what it's like here. I drive 55 miles each way...even for an oil change...because LV Honda is worth it. My service agent, Sam Azar is the best service agent I have ever encountered tired...and I have been to many over the course of 40 years of car ownership? IF you have a Honda...you are missing out on the best service anywhere if you aren't going to LV Honda. And if you are thinking about a new Honda...go no further. This place won't let you down. ...Find out for yourself...pay them a visit! More
great sevice Easy drop off. When I'm told it will take 2 hours, it is a shorter time. If more work needs to be done, I'm told what it is so I understand it and gi Easy drop off. When I'm told it will take 2 hours, it is a shorter time. If more work needs to be done, I'm told what it is so I understand it and given the price. I have my CRV since 2011. I will not take the CRV anywhere else. More
Superb Service The staff is quite knowledgeable about their products, polite, and personable. Overall I have a very positive experience each and every time I am in The staff is quite knowledgeable about their products, polite, and personable. Overall I have a very positive experience each and every time I am in for service, routine or otherwise! More
Poor Customer Service I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. W I purchased my 2004 Honda Pilot from this dealership in 2003 and have been the sole owner. I made a service appointment to replace a lost car key. While at service my passenger airbag inflater was due for recall replacement. The other recalled airbag had previously been replaced without incident several months earlier. After picking up my vehicle a new Airbag Indicator monitor was illuminated on the dashboard. This indicator had never been on. I was told the front airbag sensors and control unit were faulty and that this was present prior to any work being done on the airbag (recall). The service manager denied that any work done by the service technicians would have caused the SRS sensors to illuminate. Not being a mechanic all I can attest to with 100% certainty is that this airbag indicator had not been illuminated prior to servicing the vehicle and now it is present. I would not recommend this service center. I purchased my second Honda from a nearby dealership and will likely purchase another Honda from a different dealership than LV Honda. More