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1,720 Reviews of Lehigh Valley Honda - Service Center
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August 12, 2016
Too long of waiting for some people I am a long time customer but don't like services lately. Although I had an appointment, for waiting (which I scheduled this 4 weeks in advance), they I am a long time customer but don't like services lately. Although I had an appointment, for waiting (which I scheduled this 4 weeks in advance), they put two people (showed up an hour after me) front of me because they were in a hurry. My car was ready but no one was coming to tell me. After 2-1/2 hours waiting, I had to go and ask. Then I found out he was ignoring my paperwork to help others. Next time, I will look for a different service center. More
by Alparslan Oztekin
Employees Worked With
Sam
August 12, 2016
Best service in the LV Although I am always pleased and very satisfied with the service at LV Honda, this most recent visit stands out. During a major extended heat wave, m Although I am always pleased and very satisfied with the service at LV Honda, this most recent visit stands out. During a major extended heat wave, my a/c stopped working. I was able to get an appointment and have my car fixed first thing the next day! More
by Cmartin142
Employees Worked With
Sean
August 12, 2016
Air Bag recall/replacement. Made an appointment to take care of the air bag recall. When I arrived there I was told that the airbag had to be ordered and that I would have to com Made an appointment to take care of the air bag recall. When I arrived there I was told that the airbag had to be ordered and that I would have to come back another time. Should have been told that when I made the appointment. Or they shoiuld have ordered the part at that time. Not wait until I arrived on site. More
by Bill H.
Employees Worked With
Service team
August 11, 2016
Good Service Service Advisor Seth Butterfield was very helpful. He worked with me regards my time constraint in making appt......offered transportation (shuttle an Service Advisor Seth Butterfield was very helpful. He worked with me regards my time constraint in making appt......offered transportation (shuttle and/or loaner).... explained the problem and the solution well (starter needed to be replaced).....everything worked out fine More
by james,joseph 111
Employees Worked With
Seth Butterfield
August 10, 2016
Always pleasant, helpful and knowledgeable. I have never had even a remotely unpleasat visit. Your staff is pleasant, waiting area is clean, good coffee (always important at 7 am😀), repairs an I have never had even a remotely unpleasat visit. Your staff is pleasant, waiting area is clean, good coffee (always important at 7 am😀), repairs and service done quickly. Thanks! More
by Mollygirl3
Employees Worked With
Unknown, Tito Torres
August 10, 2016
Exceptionally professional, accommodating; excellent servic Staff is exceptionally pleasant and accommodating; excellent, knowledgeable service. It's actually a pleasant experience to have my car serviced at Staff is exceptionally pleasant and accommodating; excellent, knowledgeable service. It's actually a pleasant experience to have my car serviced at your dealership! Thank you More
by verysatisfied
Employees Worked With
Sam Azur is fantastic
August 10, 2016
Excellent service The Service Advisor Trevor that I worked with during my State Inspection and tire rotation gave outstanding service! The entire staff is very friendly The Service Advisor Trevor that I worked with during my State Inspection and tire rotation gave outstanding service! The entire staff is very friendly, helpful and professional. More
by timgerri47
Employees Worked With
Travir
August 09, 2016
Oil change The employees provided Friendly, helpful service. I enjoyed their coffee and bagel while I waited. They provided wifi. Also free car wash and pricing The employees provided Friendly, helpful service. I enjoyed their coffee and bagel while I waited. They provided wifi. Also free car wash and pricing was fair More
by Customer
Employees Worked With
Trevor Schappell
August 05, 2016
Lehigh Valley Honda service department simply the best ! Lehigh Valley Honda service department and advisors takes outstanding care of me and my two Hondas. I come to expect and receive only the best in prof Lehigh Valley Honda service department and advisors takes outstanding care of me and my two Hondas. I come to expect and receive only the best in profesinal service preformed. Service I can trust to be complete and correct every time. More
by kmmayer
Employees Worked With
John Giglio
August 03, 2016
Airbag recall service Got my passagner side airbag fixed under the recall and now my airbag sensor is faulty. They refuse to fix it unless I pay for it. It was fine until Got my passagner side airbag fixed under the recall and now my airbag sensor is faulty. They refuse to fix it unless I pay for it. It was fine until they replaced and reset the sensor for the new airbag. Will never go back to them for service again. I am actually looking at getting rid of my Honda Pilot because I do not like the service department. More
by Amysalli
Employees Worked With
Seth
