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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,720 Reviews

1,720 Reviews of Lehigh Valley Honda - Service Center

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July 11, 2016

So Pleased The people in this service department always treat me like a knowledgeable car owner with a brain, unlike others when servicing a woman's car. They gr More

by rlziegler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
July 10, 2016

Exceptional! We have been loyal customers since 2009. Our service advisor Rob Bueso never ceases to amaze. He will answer any question, explain even in the small More

by ericy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bueso
July 09, 2016

Air bag recall We were traveling through in an Rv and towing the Honda and had been trying to get this warranty service completed. Walt, our service writer, seemed More

by Don Hamilton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Walt, Service writer
July 08, 2016

No surprises. Took my car in for an oil and filter change. Told me I had some minor issues that needed to be taken care of, I said to hold off for now and there wa More

by Cathyklep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Butterfield.
July 05, 2016

Express Lube Service I received excellent service at Express Lube. Everyone was very pleasant and professional. Their attention to my auto uncovered a service which I had More

by mike300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mullen, Joshua L
July 01, 2016

Got an appointment same day I called on a Saturday. Great service for my oil change and rotation of tires. Also put on list for my recall for air bags. Received appointment same day I called. More

by Spiatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service members
July 01, 2016

Civic Fixed Sam was great to deal with and did an excellent job!!!! Thanks for having a great service department!! I always use their service department. Than More

by Frank S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
July 01, 2016

Another great job by Trevor Chappell & the LVH Service Team! Another great service visit with Trevor Chappell and the entire Lehigh Valley Honda Service Team (Tech 068). Our 30,000 mile check up went perfectly, More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Chappell, Tech 068
July 01, 2016

Annual Inspection and service Lehigh Valley Honda did a great job with my inspection and service. Loved getting my car back freshly washed too! My only request would be to receive More

by Puttjack11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
June 29, 2016

I have had better service I have had better customer service from this dealership before and am quite disappointed by what I received from them. there was little communication More

by crossfit225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam?
Jul 21, 2016 -

Lehigh Valley Honda responded

Hello and thank you for taking the time to write your review. We sincerely apologize if your most recent experience has not lived up to your expectations. I would be happy to arrange a call or a meeting with our Service Director, Kevin Wagner, so we can review your most recent visit and fully explain anything that is unclear. We want you to have confidence when doing business with us and we appreciate your patronage. Please let me know if I can be of further assistance. Again, thank you for your review. Sincerely - Andrew Wright, Vice President, 610-967-6500

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