Lehigh Valley Honda - Service Center

Bad oil change When I went for an oil change with my car, afterwards I noticed that they did not properly shut the oil container breaking the cap. This caused my car When I went for an oil change with my car, afterwards I noticed that they did not properly shut the oil container breaking the cap. This caused my car to be leaking oil at a very fast rate. This could have easily damaged the engine due to the fast rate of oil spilling out of the car. I am complete not satisfied and disappointed More

the people who answer phone need customer training When i called to schedule a service appt 2 weeks ago i called the 967 number and when the woman asked how may she direct my call i asked for honda..sh When i called to schedule a service appt 2 weeks ago i called the 967 number and when the woman asked how may she direct my call i asked for honda..she replied "honda what?" i stated honda service and she just cut me off and sent my call over to service..no please hold or anything...after the service was performed this past weekend i had a question and called again..i was patched thru to service dept but was disconnected after holding several minutes..i called back and told the woman i was waiting several minutes for service and was disconnected...she just patched my call over again..no apologies or anything..in fact not one single word..she just put me on hold with service again..i love this dealership as i own a honda and a hyundai thru your dealership but customer service from all ends is important..i felt like i was bothering these women who answered the phone calls each time More

Excellent service Excellent service. Told me about airbag recall thanks. Walt took care of all details. Waited for car. Took an hour which is what I expected. No pr Excellent service. Told me about airbag recall thanks. Walt took care of all details. Waited for car. Took an hour which is what I expected. No problem with that. More

Top Notch Service I brought my Crisstour in for its annual inspection and an oil change. My service manager, Trevor, was highly professional, thorough, and highly knowl I brought my Crisstour in for its annual inspection and an oil change. My service manager, Trevor, was highly professional, thorough, and highly knowledgeable. He kept me informed through the process. The car needed new rear brakes, which he took care of. He also gave me an assessment and advice about the upcoming service protocol for changing the engine drive belts, which I greatly appreciated. As in the past Trevor, as well as other service managers I've worked with, know my car and have have my best interests as a Honda owner as their primary focus. More

Quick and easy Everyone was helpful. Shuttle driver Sammy was friendly. Trevor was great. Good experience from making the appointment through checkout. Even washed m Everyone was helpful. Shuttle driver Sammy was friendly. Trevor was great. Good experience from making the appointment through checkout. Even washed my car Thank you More

Easy and convenient I had my car in for service. It was taken care of promptly, and completed in a timely manner. All the people at Lehigh Valley Honda were great to work I had my car in for service. It was taken care of promptly, and completed in a timely manner. All the people at Lehigh Valley Honda were great to work with. More

Excellent Service Guaranteed I have a 2013 Honda Accord Coupe, I've brought my car in twice and the service only gets better and better with every standard service. The employees I have a 2013 Honda Accord Coupe, I've brought my car in twice and the service only gets better and better with every standard service. The employees make sure you receive the best possible service for yourself in addition to your vehicle in a timely fashion. I would definitely recommend this dealership to anyone looking for a place to shop for a car or get their car serviced. More

Excellent Quick Service I have a 2014 Honda CRV and the only Service I've needed is the Quick Service, so I can't comment on regular Service Department. I recently visited t I have a 2014 Honda CRV and the only Service I've needed is the Quick Service, so I can't comment on regular Service Department. I recently visited the Quick Service for routine oil change, etc., and though it was very busy that morning (Saturday around 11:30 AM) and I waited almost an hour, the Employees were very professional, positive, helpful, patient, and very straight forward and honest. Quality of Service excellent. More

Great service. They went out of thier way to help me get my car fixed, getting me a replacement part months ahead of when it was expected. They were kind and helpful They went out of thier way to help me get my car fixed, getting me a replacement part months ahead of when it was expected. They were kind and helpful at every point. More

Excellent Service They took care of my 14 Civic well as it needed new brake jobs. Sam is friendly and gave a wonderful customer service. Will be back for another servic They took care of my 14 Civic well as it needed new brake jobs. Sam is friendly and gave a wonderful customer service. Will be back for another service definitely near soon to maintain my car with right hands. Thanks. More