1,731 Reviews of Lehigh Valley Honda - Service Center
Excellent Service! We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and We have always dealt with Sam Azar for service. He is extremely competent and knowledgeable, sensitive to our concerns, efficient and responsive, and a pleasure to deal with. We have been very well satisfied with our experiences at Lehigh Valley Honda. More
So far so good! The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendl The is the first Honda I've purchased and so far I'm very pleased with the vehicle and the service at the Honda Dealership. Everyone was very friendly and the service was quick and efficient. More
Have been a customer for over 5 years now Ive purchased my last 3 cars here....1 used, 1 leased, 1 new, I have had great experiences with the sales staff consistently, always staying in touch Ive purchased my last 3 cars here....1 used, 1 leased, 1 new, I have had great experiences with the sales staff consistently, always staying in touch & willing to help with any issues. The Express department for oil changes etc.... Even when they have made mistakes they have been honest about it and rectified the situation asap and most recently the body shop who were also quick, personable and professional. Its a true testament to customer service how they handle the things that don't go as planned or how they rectify a mistake. I will continue to be a loyal customer! More
Horrible!! Never again!! Took my 2013 Honda Civic SI in for stater and was told i needed a new clutch, flywheel, pressure plate and bearing. Dealer refused to give me my car Took my 2013 Honda Civic SI in for stater and was told i needed a new clutch, flywheel, pressure plate and bearing. Dealer refused to give me my car back unless i replaced parts. Drove car off lot. Car still making noise. Took car back for same noise and was told car needed ANOTHER clutch, flywheel, pressure plate and bearing. Paid to get parts replaced again. Car started making a noise that wasn't there and then was told my car needed a new transmission! !! So upset. Never taking my car to this dealer again. Service is horrible and Sam, Kevin and the rest of the employees at this dealer are rude and have no customer service skills. Took my car to another Honda dealer and found out they are no claims on my car when parts where covered under warranty. They messed up my car really bad. So More
Excellent Service Great experience with LV Honda. All recommended work was thoroughly reviewed with me beforehand - no surprises. Work was done as per my instruct Great experience with LV Honda. All recommended work was thoroughly reviewed with me beforehand - no surprises. Work was done as per my instructions - very timely . Car was set to go when promised. GREAT JOB! More
Excellent type of company to deal with. Had a 1999 CR-V it would not break down. Finally got run over by a tractor trailer. Police took me to a rental car agency. Bought a 2015 CR-V. Thi Had a 1999 CR-V it would not break down. Finally got run over by a tractor trailer. Police took me to a rental car agency. Bought a 2015 CR-V. Thiss king of vehicle is perfect for me. And service department is just outstanding. More
Oil Change and Tire Rotation on my Accord - typical. Overall good customer service as usual at the counter, however it took much longer to get the service completed. The on my Accord - typical. Overall good customer service as usual at the counter, however it took much longer to get the service completed. The reason for that must have been the wheel hubcaps, when the technician installed one of them he was missing a screw, so the hubcap eventually came loose while driving. Not the best quality service this time! It should be an easy thing to make sure all the screws taken out, are put back in. More
Thank you LVH Thanks for superior service and excellent customer service at Lehigh Valley Honda. Danica B. and Teresa O. were very knowledgeable and courteous. I wo Thanks for superior service and excellent customer service at Lehigh Valley Honda. Danica B. and Teresa O. were very knowledgeable and courteous. I would recommend your service center to Anyone. Thanks again. More
My Experience😃 Let me begin statement, glad to own a honda!. Yes Honda is a superb product from their vicicles to the staff . Of which is hard to tell which is best Let me begin statement, glad to own a honda!. Yes Honda is a superb product from their vicicles to the staff . Of which is hard to tell which is best so let's start from the beginning. One my costumer rip is Bill Nixon this man is right on his game he is courteous and has a special humor that make the whole experience of your service comfortable and pleasing it takes the bite away from many of the concerns one might have when getting work done to your honda. Second the time to do your service is prompt and a wash at the end is appreciated. Very important loyalty is a list value in many of our daily lives but I have been servicing my Honda here for my entire time so it was nice to receive a gift for future services a discount that is much needed. Let me finish by saying loyalty and dedication is not dead at Lehigh valley Honda. Thank you Mike Rosario More
Excellent Service I needed an inspection and when I got to the service center they reminded me I needed a 15,000 mile checkup as well. They checked everything while I I needed an inspection and when I got to the service center they reminded me I needed a 15,000 mile checkup as well. They checked everything while I waited; although, they did offer a car to use while they were working on my car, but I declined. They had light breakfast items and coffee, plus TV while you waited. The service waiting room was clean and all the people at the dealership were friendly and very helpful. More