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1,731 Reviews of Lehigh Valley Honda - Service Center
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October 06, 2015
Will never return After a state inspection, emissions, and new front breaks, I drove my Accord home and noticed that 4 caps had been broken off my lug nuts on 3 out of After a state inspection, emissions, and new front breaks, I drove my Accord home and noticed that 4 caps had been broken off my lug nuts on 3 out of 4 wheels. Upon further inspection, I noticed the "technician" try to cover his mistake by glueing the caps back on. I drove the car back to the service bay and informed the Service Adviser who looked at me in disbelief. I walked him over to the car to point it out, and at this time I realized one of the right front lug nuts was almost completely off the bolt. That's' right....not tightened. Yeah, they put new lug nuts on........no apology......no acknowledgement of their mistake or attempt to cover it up. Dishonesty and lack of customer safety will prevent me from ever using their service again. I guess I should go check the oil filter and oil to make sure they actually did that work!!! More
by weetypa
Employees Worked With
Check the service record
October 02, 2015
How dealerships should be The lehigh valley honda is a great dealership, they serviced my car no later then when my appointment was they were quick diligent workers and they we The lehigh valley honda is a great dealership, they serviced my car no later then when my appointment was they were quick diligent workers and they were very polite. Will definitely recommend this dealership to all my friends and car club members. More
by Cholo2995
Employees Worked With
Chris
October 01, 2015
Excellent service Highly recommend this service department and dealership. They are very knowledgeable and efficient. I was in and out in no time. I will be back in th Highly recommend this service department and dealership. They are very knowledgeable and efficient. I was in and out in no time. I will be back in the future. More
by Jay8327
Employees Worked With
Trevor Shappel
September 28, 2015
Fantastic experience I couldn't ask for anything better. Fantastic customer service everyone was friendly and helpful and a shuttle to shop the the cherry.in top I will I couldn't ask for anything better. Fantastic customer service everyone was friendly and helpful and a shuttle to shop the the cherry.in top I will definitely look there for my next vehicle purchase More
by Laurie
Employees Worked With
Everyone
September 27, 2015
Excellent service and atmosphere The service waiting area is comfortable and supplies you with free wifi, coffee, bagels, and water. There's tv's and comfortable seating. Service pers The service waiting area is comfortable and supplies you with free wifi, coffee, bagels, and water. There's tv's and comfortable seating. Service personnel are courteous and friendly and they tell you exactly what was done and what wasn't charged. Even my wife enjoys going! More
by agtony65
Employees Worked With
Can't remember name(s)
September 27, 2015
Friendly dealership Great experience having our Honda serviced. Waiting area is very comfortable and the wait time was great. Coffee, water and bagels are in the area w Great experience having our Honda serviced. Waiting area is very comfortable and the wait time was great. Coffee, water and bagels are in the area where you wait for your car. The chairs are comfortable and you can watch T.V. More
by Hondaman
Employees Worked With
John
September 25, 2015
Excellent service The 'no appointment' express service for oil changes is very convenient. The staff still does all the safety checks and reported on tire, brakes and b The 'no appointment' express service for oil changes is very convenient. The staff still does all the safety checks and reported on tire, brakes and battery life. They showed me that the battery was on its way out and I was able to replace it before we got stuck somewhere with a dead battery. Service was quick and everyone I dealt with was very pleasant to work with. More
by amh
Employees Worked With
Sorry, I don't know
September 21, 2015
Excellent Service Some mechanics just are in for your money but not those at Lehigh Valley Honda. There was an odd noise in my Honda Accord that took a lot of troublesh Some mechanics just are in for your money but not those at Lehigh Valley Honda. There was an odd noise in my Honda Accord that took a lot of troubleshooting to be diagnosed and finally fixed. They didn't just tell me one thing and then make me come again to tell me something else. They TOOK THEIR TIME to pinpoint the issue in one shot. Sam Azar even drove with me to troubleshoot what I was hearing. TO ME that says a lot about workmanship and integrity at Lehigh Valley Honda. They don't want me to keep on coming back for the same issue. They actually want to solve it in one shot unlike other mechanics. More
by Lubster
Employees Worked With
Sam Azar & Chris & Kevin
September 21, 2015
brake lights not work we purchased our 2014 crv from you last summer and we found that both brake light bulbs were not working. This is a concern for both that it is still we purchased our 2014 crv from you last summer and we found that both brake light bulbs were not working. This is a concern for both that it is still a "new" car and a safety issue. I never had to replace brake bulbs on a car so soon, less both at one time. also, we are not happy that we had to pay for the bulbs and the labor since car is still "new". More
by Brynne1!
Employees Worked With
Chris Miller
September 20, 2015
Excellent Customer Service Dealership once again provided excellent customer service for my CRV inspection visit. Staff is personable as well as professional. Sam is always at Dealership once again provided excellent customer service for my CRV inspection visit. Staff is personable as well as professional. Sam is always attentive and responsive. More
by trexler920
Employees Worked With
Sam Azar, Service Advisor
