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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,714 Reviews

1,714 Reviews of Lehigh Valley Honda - Service Center

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July 29, 2015

Unexpected Repair Needed I recently went in to have the starter of my car replaced, when this service was completed, Mr. Sam Azar told me I needed to have my clutch replaced. More

by Honda fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
July 29, 2015

The best around I use my car to travel the Tri State area for work. I've had oil changes at several other Honda dealers and they were fine. However, I've used a close More

by jcromonic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
July 28, 2015

SERVICE CHECK UP AND OIL CHANGE They always do an excellent job and if something extra has to be done, they always call you and advise you of the work that must be done. They don't More

by OLDIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Bob the shuttle driver
July 28, 2015

Poor customer service (actually NO customer service) Have been trying all morning to get an appointment for service. No one calls back. This has happened several times to me. Apparently, they have eno More

by Caring about customer service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
several
Jul 28, 2015 -

Lehigh Valley Honda responded

Hello and thank you for writing your review. I am very sorry you have been unable to get through, which is unusual and totally unacceptable. Please send me your contact information and you will get a call asap. Thank you. Andrew Wright, Vice President, andy[@]vinart.com, 610-967-6500

July 27, 2015

Always a great experience I've been taking my car to Lehigh Valley Honda since I was in high school (12 years now) and have always had excellent service. Whether it's a quick o More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
July 26, 2015

Inspection rather routine, done on time as promised. Given info on next major service and approximate cost. As others commented, Honda service is pricey but don More

by mad2002mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
July 26, 2015

Recent Service They listened to me when I suggested what might be wrong with car. Great job . The only negative is the evening checkout person, who sits in the l More

by Terrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
July 25, 2015

Perfect Service but Pricey Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in gre More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
July 24, 2015

Service is paramount My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Dan
July 14, 2015

Always Great Service They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appre More

by John248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor,Bill
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