1,714 Reviews of Lehigh Valley Honda - Service Center
Unexpected Repair Needed I recently went in to have the starter of my car replaced, when this service was completed, Mr. Sam Azar told me I needed to have my clutch replaced. I recently went in to have the starter of my car replaced, when this service was completed, Mr. Sam Azar told me I needed to have my clutch replaced. I was very surprised, but also thankful that the technicians had found the issue before I had major problems. Sam clearly explained my options, and I am confident that my car is safer to drive now. Thanks, Sam! More
The best around I use my car to travel the Tri State area for work. I've had oil changes at several other Honda dealers and they were fine. However, I've used a close I use my car to travel the Tri State area for work. I've had oil changes at several other Honda dealers and they were fine. However, I've used a closer to where I live Honda dealership for a front end issue and after paying $149.00 for the service, it was actually worse then when I took it there initially. They also claimed that the printer wasn't working and they couldn't give me the front end alignment printout. I was frustrated with the way the car handled and hated driving it daily. I finally took it to Lehigh Valley Honda and they fixed the problem right away and at a lower price. It's worth my extra time and travel to go here and I won't use another dealership for anything other than simple oil changes in the future..,, More
SERVICE CHECK UP AND OIL CHANGE They always do an excellent job and if something extra has to be done, they always call you and advise you of the work that must be done. They don't They always do an excellent job and if something extra has to be done, they always call you and advise you of the work that must be done. They don't pressure you into having it done. PIck up and drop off service is always good and the drivers are always friendly...everyone at the dealership treats you very well. They also let me use my discount coupon which saved me a lot of money this time. More
Poor customer service (actually NO customer service) Have been trying all morning to get an appointment for service. No one calls back. This has happened several times to me. Apparently, they have eno Have been trying all morning to get an appointment for service. No one calls back. This has happened several times to me. Apparently, they have enough business and don't want any more. Save your money and your time. Go somewhere else. They don;t have poor customer service - they have NO customer service. More
Always a great experience I've been taking my car to Lehigh Valley Honda since I was in high school (12 years now) and have always had excellent service. Whether it's a quick o I've been taking my car to Lehigh Valley Honda since I was in high school (12 years now) and have always had excellent service. Whether it's a quick oil change and maintenance check or, more recently, a recall issue that affected my airbags, they've been great to work with and clear about what needed to be done and why. I live in DC but still go to LV Honda for service on my trips home because they're far better than anything I've tried down here. Cannot recommend them highly enough. More
Inspection rather routine, done on time as promised. Given info on next major service and approximate cost. As others commented, Honda service is pricey but don rather routine, done on time as promised. Given info on next major service and approximate cost. As others commented, Honda service is pricey but done right and adjusted till satisfied. Been with dealership since 1995. More
Recent Service They listened to me when I suggested what might be wrong with car. Great job . The only negative is the evening checkout person, who sits in the l They listened to me when I suggested what might be wrong with car. Great job . The only negative is the evening checkout person, who sits in the lobby area, is not friendly. More
Perfect Service but Pricey Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in gre Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in great shape when done. All that said, it is hard to see how routine maintenance (mostly oils, fluids, wipers, and tire rotation) could cost north of 400 bucks. More
Service is paramount My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 Accord, and finished up the repairs quickly. I was on the road again in no time! My hat's off to you guys. More
Always Great Service They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appre They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appreciate that the people of Lehigh Valley Honda always help me out. More