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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,731 Reviews

1,731 Reviews of Lehigh Valley Honda - Service Center

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July 28, 2015

SERVICE CHECK UP AND OIL CHANGE They always do an excellent job and if something extra has to be done, they always call you and advise you of the work that must be done. They don't More

by OLDIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Bob the shuttle driver
July 27, 2015

Always a great experience I've been taking my car to Lehigh Valley Honda since I was in high school (12 years now) and have always had excellent service. Whether it's a quick o More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
July 26, 2015

Recent Service They listened to me when I suggested what might be wrong with car. Great job . The only negative is the evening checkout person, who sits in the l More

by Terrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Azar
July 26, 2015

Inspection rather routine, done on time as promised. Given info on next major service and approximate cost. As others commented, Honda service is pricey but don More

by mad2002mad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
July 25, 2015

Perfect Service but Pricey Trevor and the techs were extremely helpful, as always. The appointment was right on time and the job was finished when promised. The car was in gre More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor
July 24, 2015

Service is paramount My second visit to the service dept at LV Honda was even more rewarding than the first. Dan and Bill did their best to explain the issues with my 2007 More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill, Dan
July 14, 2015

Always Great Service They always let me know what I need but most importantly they let me know what I don't need. I don't think bog companies usually like to that. I appre More

by John248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor,Bill
July 12, 2015

airbag replaced, brakes, replace front axle shafts 2006 Ridgeline bought July 2005, 175,000 miles. Beginning to require parts replacement (axles) but all else without issue. Serviced by LV Honda sinc More

by mhstranz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Schappell
July 10, 2015

Great from roof to tires need I say more. I have been going to Lehigh Honda for 8 years since I bought my 2004 Honda accord. I had never owned anything but an American made car but I really lo More

by moses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam and his crew
July 06, 2015

Service distrust Unclear if all services performed were necessary. Also not sure was charged the quoted prices. So frustrated I just left. $25 difference not worth fig More

by Cav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John ?
Jul 14, 2015 -

Lehigh Valley Honda responded

Hello and thank you for taking time to write your review. I sincerely apologize for any discrepancy in pricing that your experienced. We value your business as well as that of all of our customers. The last thing we want is for you to feel misled in any way, shape or form. Please contact me at your earliest convenience and we will be more than happy to rectify the situation. Sincerely - Andrew Wright, Vice President, 610-967-6500

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