Lehigh Valley Honda - Service Center

Service appointment The Honda service team led by Service Director Kevin Wagner, is top notch, Sam Azar, my service advisor and assistant manager, compliment the team wit The Honda service team led by Service Director Kevin Wagner, is top notch, Sam Azar, my service advisor and assistant manager, compliment the team with over 25 years of time at lehigh valley Honda, your car will last for years under their guidance. More

Busy day I understand that the day I took my Accord in for service the express bay was filled and the service bay had one which was only me, when I pulled in.. I understand that the day I took my Accord in for service the express bay was filled and the service bay had one which was only me, when I pulled in... so it was busy but waited some time, probably 3-5 minutes before anyone even addressed me standing there with 2 young kids (8 and 7) holding on to me to review my appointment and the work to be done and just take my keys. I don't believe it was anything other than that the whole department was busy but ... jeez. When the advisor did take my information .... he was great! But told me that the B service would be about 1.5 hours and it took over 2 hours and 10 minutes before the car was ready! No one updated me on the delay... or that the car would take almost 45 minutes longer than stated... but the service was the first one and it was complimentary since I purchased the car there!... So no real complaints and I would still recommend the service team.... but I was not overly impressed with the customer service.... on this ... an apparently very busy day... granted! More

Yearly inspection Sam took very good care of my Honda & myself in a timely manner. Took my car right on time & enjoyed free wifi while I waited. He took the time to si Sam took very good care of my Honda & myself in a timely manner. Took my car right on time & enjoyed free wifi while I waited. He took the time to sit down with me & explained what they did & how my Honda was using wear & tear on vehicle. With today's in a hurry world it was a pleasant surprise. Thanks Levigh Valley Honda. I'll be seeing you again & again. More

Honda Inspection Another great job by Honda technician Dave Delabar. I always have my 1997 Honda Accord worked on by Dave. Running great with 227,000 miles. Another great job by Honda technician Dave Delabar. I always have my 1997 Honda Accord worked on by Dave. Running great with 227,000 miles. More

Excellent Service I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. T I recently had to have a sear repaired on a used CR-V I bought here. I was very impressed with the Service Dept. Sam was very helpful and courteous. The facility is spot on and the people are very nice to deal with. They even supplied me with a ride home and a pickup later, because the repair took a few hours. I was very satisfied and will continue to do business with them. More

Excellent Customer Service, thanks Sam! I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedicati I've been a longtime customer, loyal to this dealership, Sam Azar and team reflect the utmost professionalism, superior product knowledge and dedication to excellence! Thank you! More

EXCELLENT EXPERIENCE I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS I went to get my emissions and PA inspection done. Got it done in couple hours. Richard drove me home and I got a ride back. TKS More

Great service department I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what I was promptly waited on when I arrived a few minutes early for 15000 mile maintenance due on my 2016 Honda Pilot. The service advisor explained what was to be done and the cost. They started the work right away and 90 minutes later got my Pilot back washed at the price they quoted. They seem to very committed to their customers satisfaction. Highly recommend. More

Great Customer Service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service Since this was my first time getting my year old 2016 Honda CRV inspected, I didn't realize I needed an appointment. I checked into the quick service center for an oil change as well and was fit in for the inspection too. The wait time was under what was predicted and I am a happy camper. I have had nothing but top notch customer service from all Lehigh Valley Honda associates. More

honda faithful I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is I have always received wonderful service from your service center. My car has always been accepted at the appointment time scheduled and the wait is always consistent with the expected time given by the service director. Even though I live more than 20 miles away I would not consider another dealership for service or sales. I have recommended your dealership to many friends, three of whom actually purchased vehicles there. The employee I worked with yesterday was Seth and he was wonderful, polite and informative. More