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1,719 Reviews of Lehigh Valley Honda - Service Center
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July 11, 2017
Not Impressed I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must I came to this dealership as my passenger side window was stuck open. It would go down, but not back up. The mechanic I had gone to told me it must be an electrical issue as my motor was working fine. After waiting at the dealership for 3 hours. The diagnostics came back indicating that my master switch was malfunctioning and needed to be replaced...at a cost of $570. A couple other things were addressed that were not related...but total costs estimated at over $1600. I am giving a second star only because I was given a list of what needed to be fixed which was helpful. I know very little about cars... but what I do know is to never let a professional handle something you can easily do yourself! With the help of eBay and YouTube I got the part I needed for $60 and it took 5 minutes to replace. And guess what...it's working perfectly. Where do you get off charging so much?! And frankly I'm appalled that I was charged over $115 just for diagnostics. I came to the dealership with the window half open, somewhat manageable to cover up with plastic...to having to leave with the window completely open because their techs couldn't figure out how to close it! More
by Ashley87
Employees Worked With
Do not recall
July 09, 2017
Airbag Recall Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for r Kevin Wagner in the service department was very quick and efficient. I barely handed him the keys and he was already moving my car in place for repairs. Within 90 mins I was back on the road. p.s. Thanks for the bagels in the waiting area. More
by L. Campos
Employees Worked With
Kevin Wagner
July 02, 2017
Great service! Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service techn Took my car in for inspection, emissions, and an oil change. The services were completed in about an hour. Great dealership with awesome service technicians. More
by Snoop43
Employees Worked With
Trevor Schappell
July 01, 2017
Easy Service Dropped the car off early Saturday Morning. Done before I needed it. They went above and beyond my expectations. I will return for more maintenance. Dropped the car off early Saturday Morning. Done before I needed it. They went above and beyond my expectations. I will return for more maintenance. More
by Webb
Employees Worked With
Honda Service
June 30, 2017
Battery replaced I was able to have my hybrid towed there for an appointment just the next day. The battery was replaced in a timely manner and it was easy for me to p I was able to have my hybrid towed there for an appointment just the next day. The battery was replaced in a timely manner and it was easy for me to pay my bill and pick up my car. Sam was the service person in charge of my car. He was professional and easy to get in touch with when I wanted an update. Hybrids are a bit unique and I feel much better that I was able to have everything taken care of at the LV dealership in a timely manner. More
by Alana13
Employees Worked With
Sam Azar
June 26, 2017
Very helpful and good expierence My expierence With Honda since I bought my car in 2014 has been very successful. Staff is always pleasant and informative. Would not take my car anywh My expierence With Honda since I bought my car in 2014 has been very successful. Staff is always pleasant and informative. Would not take my car anywhere else More
by Mar 355
Employees Worked With
John Johnson
June 26, 2017
Service I have 2 Honda's and have used LV Honda to service both over the past few years. Most times I've worked with Trevor Schappell as my consultant and am I have 2 Honda's and have used LV Honda to service both over the past few years. Most times I've worked with Trevor Schappell as my consultant and am pleased with the consistent care and attention to my vehicles. Sometimes i use the Express Service for routine maintenance but prefer the personal care that Trevor provides including looking for the most cost efficient way to get servicing completed. More
by chuckshonda
Employees Worked With
Trevor Schappell
June 25, 2017
Fantastic experience I liked visiting Honda express service where there's flexibility to visit anytime for service which is the best part . I will definitely recommend thi I liked visiting Honda express service where there's flexibility to visit anytime for service which is the best part . I will definitely recommend this to my family and friends More
by Anu vidya
Employees Worked With
Service advisor
June 25, 2017
Only the best will do ! When it comes to service to my two Hondas, I would not trust the safety of my family to any one else but Lehigh Valley Honda service center. When it comes to service to my two Hondas, I would not trust the safety of my family to any one else but Lehigh Valley Honda service center. More
by kmmayer
Employees Worked With
Sam
June 24, 2017
Service and Inspection wonderful experience; in and out in a short time. Trevor Schappel (service advisor) was wonderful. Kept me up to date with what was going on and if th wonderful experience; in and out in a short time. Trevor Schappel (service advisor) was wonderful. Kept me up to date with what was going on and if there were any issues! Thanks again. More
by Tom
Employees Worked With
Trevor Schappel
