Lehigh Valley Hyundai

great service second time around I received great service after working with Michael. Initially, I was treated rather poorly by the appointment desk while trying to set up an appointm I received great service after working with Michael. Initially, I was treated rather poorly by the appointment desk while trying to set up an appointment for service. I was told that a loaner car was unavailable, and that the service would take about 5 hours. I was told that I would have to wait for the car, and this proved to be a major inconvenience since I lived over 25 miles away and had to get to work. I was therefore forced to drop the car off, arrange a ride home and work, and had to return the next day to pick up the car. the service representative Michael was cordial and reassuring and apologized for the mixup when I returned to pick up the car. My problem was with the initial call for the service setup with the appointment personnel. I will only deal with Michael from now on. More

Great customer service, My service advisor was very helpful and very patient in explaining the work that my car need it. I'm very satisfied with the staff. My service advisor was very helpful and very patient in explaining the work that my car need it. I'm very satisfied with the staff. More

A promise not kept As recall information reguarding the 2011 Sonata engines as publicly brought out by FOX News....I am still waiting back from them to provide AS PROMIS As recall information reguarding the 2011 Sonata engines as publicly brought out by FOX News....I am still waiting back from them to provide AS PROMISED a proof of payment that was half charge and rest cash (which I need proof for my cash portion for my case) of a new engine I had to purchase last year due to default UNKNOWN by Hyundai..(where a case # was opened back in 2014 and no response/investigation/or courtesy call)...it has been a battle and still is and reaching well over a week...a big corporation like Hyundai should be embarrassed...I myself Working for a company which is rank within the Top Ten most successful companies in the United States....maybe surveys like this will make your company and Dealerships more successful....As for the success in ANY company is because of the respect and loyalty to your customers!!!!! That's Business 101 More

Had a great experience I did some online reviews of vehicles, had a few picked out. Mike got me into a better car with lower miles and I can't be happier, they worked with I did some online reviews of vehicles, had a few picked out. Mike got me into a better car with lower miles and I can't be happier, they worked with me as far as what I could afford, gave me a great price on my trade and I had a great experience. Everyone was friendly and very responsive to my needs. More

Dealer was good to work with Our experience was very good. We were very pleased with your rep, Fernando Santiago. He answered all our questions and was very helpful. Several days Our experience was very good. We were very pleased with your rep, Fernando Santiago. He answered all our questions and was very helpful. Several days later he called us to see if we were satisfied and if there was anything we needed. More

Awesome, Awesome Service Me and my hubby took a big step yesterday in buying our new car yesterday and the service we received was so satisfying the representative Fernando Sa Me and my hubby took a big step yesterday in buying our new car yesterday and the service we received was so satisfying the representative Fernando Santiago was very thorough in explaining every detail we needed to know about buying a car as well as the finance rep. I recommend this place 100% because you feel safe in making a this big decision like we did. Thank you so much Mr. Fernando Santiago and company. More

My day ends great! After a bad day at work Lehigh Valley Hyundai made my day great! They asked what I wanted in a car and delivered it to me. Everyone was happy and pos After a bad day at work Lehigh Valley Hyundai made my day great! They asked what I wanted in a car and delivered it to me. Everyone was happy and positive. More

Relax not rushed When my daughter and I went to the dealership, right away the sales consultant came to us and help me find a car that was in my buget and found the ca When my daughter and I went to the dealership, right away the sales consultant came to us and help me find a car that was in my buget and found the car that's was in the price range. Sale consultant was very nice, and funny as well. The sales consultant was patient and took his time with me. I'm happy to say I've got car and I love it! Keep up the good work! More

New and nice! Enjoyed the no-hassle experience. The new Hyundai is a real pleasure to drive. It is quite comfortable and performs well on road trips. It handles lik Enjoyed the no-hassle experience. The new Hyundai is a real pleasure to drive. It is quite comfortable and performs well on road trips. It handles like a larger car. More