Lehigh Valley Hyundai

Why: because Scott and the mechanic were able to quickly communicate the reason for the problem and the service required to cure the problem. Overall I rate my service experience as being excellent. communicate the reason for the problem and the service required to cure the problem. Overall I rate my service experience as being excellent. More

Service Advisor Scott has always been fantastic. He got me in and out for repairs in speedy fashion. I highly recommend Scott's knowledge, experience, and customer service skills. me in and out for repairs in speedy fashion. I highly recommend Scott's knowledge, experience, and customer service skills. More

John did a great job helping with the sale of the new sante fe. Even though the car was delayed from delivery from korea for 2 months, John continually communicated with us about how things were progress sante fe. Even though the car was delayed from delivery from korea for 2 months, John continually communicated with us about how things were progressing. I appreciated the "no hassle" sales approach where I did not feel pushed into a sale but instead John was responsive and patient with my needs. More

Khizer & the rest of management made our car buying experience totally hassle free and was the best experience I ever had buying a car. They explained everything very clearly, met our monthly budget fo experience totally hassle free and was the best experience I ever had buying a car. They explained everything very clearly, met our monthly budget for a car payment and got us out in time so we can make our obligation later that day. They were all efficient and friendly and will be back again when we have to buy another vehicle. More

Normally service is Great ,however I call twice for an appointment and never received a call back. I needed LOF, tire rotation, State Inspection and Emissions and I wanted original appt for Monday, howev appointment and never received a call back. I needed LOF, tire rotation, State Inspection and Emissions and I wanted original appt for Monday, however since I did not receive a call back I was in the area on Monday and I stopped by to make the appt for Friday. When I approached the desk the service writer asked me if he could help me. I asked him if I could make an appt for Friday and before even looking he said he wasn't sure if he could do that. I told him at that time that I tried getting an earlier appt , however no one ever returned my call .He then called over to the other side and asked them if I could get an appt. They were able to get me an appt on the date and time I wanted it. I would rate this service Good. they did go over Multi Point Inspection. I also appreciate as part of your service the topping off of all fluids. Thank you Thomas Weaver More

Everyone in the service department is always courteous, helpful, accommodating, thorough and professional. I personally think they could use more service techs (writers??) because the last couple times I helpful, accommodating, thorough and professional. I personally think they could use more service techs (writers??) because the last couple times I went, I had to wait for someone to write up the work order. They were there but busy with other customers. Othewise, a great dealership with a fantastic service department. I had a wonderful and comfortable service manager/customer relationship with Rex Weaver...always knew he had my back. Hoping to establish something similar with Kevin Wagner. He helped me tremendously with some work done on my Sonata a few months ago and I can only hope my trust begins to build with him as well. We'll see how it goes when the snow comes and I see how my car will handle with the new tires. More

I have a 2002 Sonata with 160,00 miles on it. It developed some problems with the power steering recently, and both Kevin and Scott really helped me out. Kevin in particular went out of his way to developed some problems with the power steering recently, and both Kevin and Scott really helped me out. Kevin in particular went out of his way to make sure I was taken care of. He made me feel like no matter how busy they were, I was a priority. I would recommend them to anyone, and I will never go anywhere else for my car servicing. Eventually my car won't be worth repairing anymore, and when I go to replace it - I'll replace it with this dealer as well. It's a business where your customer loyalty is reciprocated. They are fantastic! More

I have owned many cars in my life, however LV Hyundai has I have owned many cars in my life, however LV Hyundai has been the most positive. First of all Hyundai is quality and affordable. My husband and I ar I have owned many cars in my life, however LV Hyundai has been the most positive. First of all Hyundai is quality and affordable. My husband and I are owners of Elantras. We are very satisfied customers. We will keep returning. More

I have been using Lehigh Valley Hyundai for all service needs since I purchased a new Azera and Santa Fe almost 6 years ago. I used to return to my new car dealers for warranty or recall work only, but LVH needs since I purchased a new Azera and Santa Fe almost 6 years ago. I used to return to my new car dealers for warranty or recall work only, but LVH is a truly caring customer service organization. More

I have used this Dealership many times before and have always been MORE than satisfied! My prior cars have always been Hondas, But decided to try the HYUNDAI and am very pleased with everything! I am also always been MORE than satisfied! My prior cars have always been Hondas, But decided to try the HYUNDAI and am very pleased with everything! I am also leasing for the first time too! More