Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lehigh Valley Hyundai
Emmaus, PA
1,965 Reviews
Lehigh Valley Hyundai has been serving the Lehigh Valley area of Eastern PA and Western NJ for over 20 years. We specialize Hyundai new and Certified Pre Owned vehicle sales, service, parts and collision repair. Stop and visit us on the Lehigh Street Automile in Emmaus, PA just minutes from Allentown, Bethlehem, Easton, Nazareth, Reading, Doylestown and Quakertown.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,965 reviews
March 20, 2023
We have experienced terrible customer service every time we have to bring the car in. We can’t get into contact with anyone and when we do we’re spoken to like we’re idiots. We bring the car in for one issu we have to bring the car in. We can’t get into contact with anyone and when we do we’re spoken to like we’re idiots. We bring the car in for one issue then a month later we’re back with another issue related to the original problem. It’s unfortunate because some times it’s $500 to $1,000 plus worth of work. These unexpected expenses are a kick in the gut every time and it’s as if they have no remorse or care about racking up charges or leaving you carless. We brought the car in on a Wednesday heard nothing all day Thursday as they were waiting for warranty approval which was understandable. Friday comes along we receive a call early morning the part was in stock and the car should’ve been done end of day Friday. End of the day Friday comes along no more updates or further contact, we receive a text Saturday morning that the car was being worked on and we’d be contacted when it was finished but again no further updates and every attempt to make contact before closing at 5 to see if we would be without a car all weekend was sent to voicemail. They’re closed Sunday so we were left without a vehicle for 5 days as if we don’t have prior engagements and work we have to get to. My boyfriend was considering trading in his car for a newer Hyundai but we refuse solely because of the awful service, and customer service we have dealt with over the last year. I say all this because it’s such a repetitive thing we have not had a single easy going process dealing with the workers at Hyundai. More
by pivots.house0h
Employees Worked With
Kenneth Carifi
March 17, 2023
The service staff always takes excellent care of my Kona which I especially appreciate since I am a senior lady and I rely on them to keep me safely on the road. And they are courteous and pleasant to inte which I especially appreciate since I am a senior lady and I rely on them to keep me safely on the road. And they are courteous and pleasant to interact with. More
by Hklindquist
Employees Worked With
Ken Carifi
March 15, 2023
Awesome staff and support. All the options presented to us and we can choose what we want. So friendly and timely work done All the options presented to us and we can choose what we want. So friendly and timely work done More
by Kama
March 14, 2023
Awesome service great consideration and very courteous. Fixed every concern worth my hour and a half drive . I definitely won't be going anywhere else. Thank you to Dave Woods my service agent and thank yo Fixed every concern worth my hour and a half drive . I definitely won't be going anywhere else. Thank you to Dave Woods my service agent and thank you to my mechanic. More
by tashiagardner035
March 12, 2023
Mike was our dealer and we absolutely adored him! Was willing to do anything and everything to fulfill our needs. He was very professional, friendly and NOT pushy! One of the best salesmen I have eve Was willing to do anything and everything to fulfill our needs. He was very professional, friendly and NOT pushy! One of the best salesmen I have ever encountered with. More
by shana.azar
March 11, 2023
The staff was courteous and professional. My service advisor, Alex Frisch, explained the work that would be done and answered all of my questions. My service advisor, Alex Frisch, explained the work that would be done and answered all of my questions. More
by Phil Giunta
Employees Worked With
Alex Frisch
