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921 Reviews of Lehigh Valley Hyundai - Service Center
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August 26, 2016
Efficient service Called the Service Department to get an estimate on replacing a charcoal canister. Spoke to Mike H. Within a short time, received a return call from M Called the Service Department to get an estimate on replacing a charcoal canister. Spoke to Mike H. Within a short time, received a return call from Mike informing me of the estimated cost and that the part was in stock. Made an appointment for the very next day. Pulled into the service bay, dropped off the keys, and shuttled to work. Received a call in mid-afternoon to pick up the vehicle. Walked to the service counter where the bill was waiting. Paid the bill by credit card and away I went. More
by PED
Employees Worked With
Michael Huber
August 23, 2016
Excellent servicing center Nice place to sit and wait, while car is under repair. CSR are there to explain the needed work. Coffee, bagel, water etc are provided with bathroom c Nice place to sit and wait, while car is under repair. CSR are there to explain the needed work. Coffee, bagel, water etc are provided with bathroom closeby. Can't ask for more. More
by ak715misra
Employees Worked With
Forgot the name of the employee.
August 20, 2016
My visit I live 60 miles from this dealership, I would not go to any other dealer even the one that is only ten minutes from me. They are very Professional, co I live 60 miles from this dealership, I would not go to any other dealer even the one that is only ten minutes from me. They are very Professional, courteous, and friendly. Awesome waiting room, and service. More
by David
Employees Worked With
Dave Wood
August 16, 2016
Inspection and oil change, Went in for a schedule inspection that was set on chat online with Christy and got there was also able to get my oil change with in an hour. Fresh co Went in for a schedule inspection that was set on chat online with Christy and got there was also able to get my oil change with in an hour. Fresh coffee and bagels always make your wait great. I walk in the door and the service man meet me at the door and called me by my name I thought that was great customer service. I did have one issues as I was leaving the service man told me that me car was parked out front by the light pole and as I was pulling out I hit the pole. But the same service man came out to me and was able to push the dent out with his hands, He was a great help. More
by BIG Dogg
Employees Worked With
Can't remeber but he was a nice young man.
August 15, 2016
Excellent service! I purchased my Hyundai in 2012 from the Lehigh Valley Hyundai dealership. From the point of purchase, their staff has been nothing but helpful and cou I purchased my Hyundai in 2012 from the Lehigh Valley Hyundai dealership. From the point of purchase, their staff has been nothing but helpful and courteous. I have always been pleased with their service and feel that their prices are very fair. They have been very accommodating as far as scheduling a good time and providing a loaner if needed. Also, they have always followed up with a phone call to ensure I was satisfied with my service, which speaks volumes! I highly recommend this dealership! More
by Tara Miller
Employees Worked With
Hyundai express service- multiple staff members
August 13, 2016
Inspection and brakes I brought my car in for inspection. The back brakes were digging into the rotors, but I just started to hear the grinding. Don't ever have your brakes I brought my car in for inspection. The back brakes were digging into the rotors, but I just started to hear the grinding. Don't ever have your brakes done there, it costs twice what it costs to have them done elsewhere. They may tell you that they can not put on aftermarket brakes, because they can't warranty them...what warranty. The brakes installed for half the price, have lifetime warranties. As for inspection, When one turns off a Sonata and leaves the key in the ignition, four lights remain on, one of my lights are out...I guess they don't check everything. As for service, my car had to stay at the dealership for two days (Wednesday). I didn't here anything from the customer rep by 11:30 on Wednesday, so I called Mark. He told me that the parts were being FedExed, and they should be there at the noon delivery. He stated that he would call me when the parts came in to give me an estimated time of completion. He had not called by 3:00, so I called him back. He said that he had forgotten to call me and that the parts had come in and it should be done by 5:15PM. I had been dropped off at work and was counting on the shuttle service to pick-up my car, of course the shuttle service stops at 4:30, and he had no alternate way to pick me up; I had to call someone to pick me up at work and take me to the dealership. Excellent service!!! More
by Brian
Employees Worked With
Mark
August 12, 2016
great service check up just love how effortless Hyundai makes servicing my car. making an appointment is easy , chilling out while waiting fro my car is so comfortable, pric just love how effortless Hyundai makes servicing my car. making an appointment is easy , chilling out while waiting fro my car is so comfortable, price is always reasonable and most of all I find the service staff trustworthy - never feel over charged or pressured into getting more work done More
by KMR
Employees Worked With
service department
August 11, 2016
Service Visit My 2013 Hyundai Sonata required service (34,210 mi) and my August inspection. The dealer handled this in excellent fashion. While it did take some t My 2013 Hyundai Sonata required service (34,210 mi) and my August inspection. The dealer handled this in excellent fashion. While it did take some time, Lehigh Valley Hyundai also assisted me in setting up my Bluelink and Hyundai Rewards. This allowed me to finish my registration/PW sign-up for My Hyundai. More
by JMo
Employees Worked With
Aubrey Seiler, Sales Consultant
August 09, 2016
Service Brought my car in for inspection and oil change all work done was speedy and professional. Dealth with Mike and he goes above and beyond, always a pl Brought my car in for inspection and oil change all work done was speedy and professional. Dealth with Mike and he goes above and beyond, always a pleasure to see him. More
by Donna0113
Employees Worked With
Michael
August 05, 2016
Always great service. I always receive great service with a smile. Service is fast, complete and efficient. Kevin Wagner was great and got me in and out on time. I always receive great service with a smile. Service is fast, complete and efficient. Kevin Wagner was great and got me in and out on time. More
by Joan1
Employees Worked With
Kevin Wagner
