Lehigh Valley Hyundai - Service Center

I am happy with the overall experience. Matt Daly was my service representative and he was great! He’s very professional, takes care of his clients, and provides the information we need. Matt Daly was my service representative and he was great! He’s very professional, takes care of his clients, and provides the information we need. I will ask for Matt when scheduling my next service appointment. More

Taylor was an excellent service advisor. I brought my vehicle in for an oil change and his team spotted a problem that required a part to be changed. Taylor arranged a rental for me while th I brought my vehicle in for an oil change and his team spotted a problem that required a part to be changed. Taylor arranged a rental for me while the work was being done. The work was completed in a timely fashion and my vehicle was returned to me good as new. More

They greeted me right when I walked in the door and very very polite and told me what they were doing with my car for the 7500 mile check up. David very helpful very polite and told me what they were doing with my car for the 7500 mile check up. David very helpful More

Had a State inspection and a belt changed, they did a fantastic job, especially Nick my service advisor. fantastic job, especially Nick my service advisor. More

Excellent service provided in a timely fashion, staff was efficient and polite. The dealership was cleaned and comfortable. efficient and polite. The dealership was cleaned and comfortable. More

Service is ALWAYS great and they are the BEST at accommodating the customer’s schedule! accommodating the customer’s schedule! More

Another outstanding example of great Customer Service and attention to detail great Job by Taylor attention to detail great Job by Taylor More

The associates were very friendly, knowledgeable, patient, and responsive! I’d come back for sure to service my vehicle. patient, and responsive! I’d come back for sure to service my vehicle. More

Dealing with Lehigh Valley Hyundai Service and Hyundai Corporate was the most frustrating 3 months I have had to deal with. I originally took my Santa Fe in to have the engine looked at for burning excess Corporate was the most frustrating 3 months I have had to deal with. I originally took my Santa Fe in to have the engine looked at for burning excessive oil and 3rd set of cats being clogged after only being installed for 500 miles. After a month I was given the same answers I already knew. They wanted me to do an oil consumption test but I am unable to drive the car because the catalytic converters were clogged and putting carbon monoxide in the vehicle. I was told Lehigh Valley Hyundai would work with Hyundai corporate to come up with an alternative solution. 2 months went by no one had talked to Hyundai Corporate. I had to call my Hyundai Corporate myself to follow up and they knew nothing of the situation. After going back for 2 weeks with Hyundai Corporate they had no solutions and wanted me to buy a 4th set of catalytic converters ($2300) and do an oil consumption sets. Then I would need to buy another set of catalytic converters (another $2300) because these would most likely be clogged too after driving a 1000 miles for an oil consumption test. After the oil consumption test I would need to do a valve cleaning for $800 and drive another 1000 miles. I would need to buy a other set of catalytic converters ($2300) after that since they would be clogged also. All of this so maybe Hyundai Corporate would replace the known faulty Theta engine. After 3 months I gave up and still had to pay $160 to get a diagnosis on the engine I already knew. They wanted to charge me more but I fought it. Do yourself a favor and avoid this dealership and Hyundai. More

The have a friendly, knowledgeable staff that works with your schedule and in a timely matter. They do not “push” unnecessary services on you. your schedule and in a timely matter. They do not “push” unnecessary services on you. More