Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
921 Reviews of Lehigh Valley Hyundai - Service Center
Sort by
August 02, 2016
Oil change, tire rotation and air filtration filter changed The people are always polite and very informative. They use no pressure if you need extra work done. They take no for the answer. They always fill all The people are always polite and very informative. They use no pressure if you need extra work done. They take no for the answer. They always fill all fluids and check practically everything on your car. On rare occasion they take a little long but not every time. More
by Darlene197
Employees Worked With
Justin Myers and Luis Hernandez
July 31, 2016
i called for oil change and no one returned call' took my car in for oil change but they wanted to SELL me parts tires and inspection. they don't return customer phone calls but they sure do try and p took my car in for oil change but they wanted to SELL me parts tires and inspection. they don't return customer phone calls but they sure do try and push for customers to buy. lost all confidence in dealership by the attitude of manager. More
by fred jr
Employees Worked With
unknown
July 25, 2016
Outstanding service & staff who genuinely want your car to b The service & care is top of the line. Everyone wants your car to be safe & fixed the first time. No one pushes questionable repairs but instead addre The service & care is top of the line. Everyone wants your car to be safe & fixed the first time. No one pushes questionable repairs but instead addresses what is needed. They are helpful & knowledgeable. More
by Nittany
Employees Worked With
Mark & Dave
July 23, 2016
Richard Elantra Continuous great overall experience with this dealer and all persons in the service and parts departments. Special kudos to Mike Huber. Highly recomme Continuous great overall experience with this dealer and all persons in the service and parts departments. Special kudos to Mike Huber. Highly recommend this dealer and their service team, More
by Richard1940
Employees Worked With
Mike Huber
July 23, 2016
The best dealership. Lehigh Valley Hyundai is second to none. Their employees are friendly, courtious, and honest.I purchased my 2009 Hyundai 2 years ago there and wouldn' Lehigh Valley Hyundai is second to none. Their employees are friendly, courtious, and honest.I purchased my 2009 Hyundai 2 years ago there and wouldn't go anywhere else. More
by dan123
Employees Worked With
Didn't get any names.
July 21, 2016
Service center finds things to fail inspection Brought my 2002 Hyundai Accent in for usual PA inspection and emissions exemption (only 92,000 miles on vehicle in 14 years). Put new brakes and roto Brought my 2002 Hyundai Accent in for usual PA inspection and emissions exemption (only 92,000 miles on vehicle in 14 years). Put new brakes and rotors on car few days before, hoping to get one last year as prior vehicles I had new lasted 11.5 and 15.5 years due to my father's mechanical abilities. Was told by service that needed two shocks and a whole new exhaust system (yet it passed emissions??), for a total of $1600 on a car worth $800. When putting the brakes on, the person said one shock was borderline but would be good for one last year. Up until last year, the service center was reasonable with its inspection, but last year they said there was "too much rust on the rotors" (can't find that in the vague PA inspection manual), failed the car, took it back a couple of days later having done nothing, and it "magically" passed?? Took the car back to the person who put the brakes in for me and said again one shock was borderline, the other was fine, and all we found after 15 minutes of looking was two pencil-eraser-size pinholes in the tailpipe, which could be puttied with no problem. Doing that, he would put the inspection sticker on it no problem. I understand that the service center wouldn't do the putty, but they could at least have told me there were two microscopic pinholes in the tailpipe, not just say $1000 for a whole new exhaust system that wasn't necessary. The only reason I went for a new car from this dealer is they are the only local Hyundai dealer and in thinking I figured that if I waited the following year the new cars would be even more ridiculously priced and I would get even less for my car as a trade-in (even though they didn't give me a reasonable amount for the trade-in anyway). Aside from warranty work and possibly inspection they will not touch the new vehicle. Very disappointing, as writing a good review for the dealership selling me the new car, the owner had the nerve to insult me and my Accent and suggest they will "properly maintain the car to ensure longevity". Real funny. More
by rich
Employees Worked With
Bill Hertzog (mechanic who found items)
July 17, 2016
Service for my Hyundai Brought my Sonata in for inspection, service department is very knowledgeable of what they do. When they were finished they came out to find me and ex Brought my Sonata in for inspection, service department is very knowledgeable of what they do. When they were finished they came out to find me and explain everything they did. Will only deal with Dealership More
by Donna0113
Employees Worked With
Mike and I think it was Justin
July 16, 2016
Pleasantly pleased Had my 2011 Sonata in for recall work. As always worked was done professionally and on time. I have total confidence in my Service Advisor ( Mark Jun Had my 2011 Sonata in for recall work. As always worked was done professionally and on time. I have total confidence in my Service Advisor ( Mark Jungblat), he's never lead my astray More
by Otis
Employees Worked With
Daryl and Mark Jungbat
July 14, 2016
Excellent service Justin was helpful & knowledgeable for the service provided. He knows what he's doing . I went for oil change & he help me out for battery & bulbs pro Justin was helpful & knowledgeable for the service provided. He knows what he's doing . I went for oil change & he help me out for battery & bulbs problem too. I went to Hyundai instead of Honda service center still he help me. He also take me to Honda service centers & explain my problems to Sam who was also helpful. More
by No need
Employees Worked With
Justin Myers
July 12, 2016
No knowledge I told them what was wrong with my car and they did nothing, and i had to pay them to tell me what i already knew...CROOKED SERVICE DEPARTMENT I told them what was wrong with my car and they did nothing, and i had to pay them to tell me what i already knew...CROOKED SERVICE DEPARTMENT More
by Kenneth Troxell
Employees Worked With
Service department
