Lehigh Valley Hyundai - Service Center

Had an issue, but they took care of me The staff was very courteous and professional, the oil change was completed quickly, and the service report was very detailed. On the other hand, my c The staff was very courteous and professional, the oil change was completed quickly, and the service report was very detailed. On the other hand, my car was never washed and no one informed me of the waiting room amenities. But the part that made this experience far more disappointing is that I received a safety recall notice in the mail the next day. Shouldn't the service department have notified me of the recall? I live 30 miles away. It's certainly not a quick commute to return to have this safety issue repaired. I'm upset by this and cannot recommend this dealership for their service center at this time, but I'm hoping this dealership will attempt to make things right with me. If they make things right with me, I will submit an updated review. ---- 19Sep2014 update: Received an immediate response to my original review from the VP who apologized and took steps to address my disappointment. Two other representatives contacted me and also apologized (xxx and Lou - Sorry, I don't remember the name of the first person who called). To make things right, they sent a technician to my location to repair the safety recall issue. Cory (the technician) was very courteous, professional, and he was quick and clean with the repair. I'm really glad that I didn't have to drive out to LV for this! Although my car wasn't washed, I appreciate the personal care that was given to me and the swift response. As I result, I've updated my review and can now recommend this dealer's service dept once again. More

kind and professional David was very kind and informed me of all the things that needed to be done to my car. He was patient with all the questions I had asked him. I found David was very kind and informed me of all the things that needed to be done to my car. He was patient with all the questions I had asked him. I found the atmosphere at Hyundai was warm and friendly. I will be returning in the future to have work done on my car More

President Just the best!!!!! We love this dealership and Cindy !!!! She is incredible! If she ever needs a job.... I would hire her in a second for MY business Just the best!!!!! We love this dealership and Cindy !!!! She is incredible! If she ever needs a job.... I would hire her in a second for MY business!!! She is that good! More

Standard oil change I stopped at the dealership after work because my Sonata was due for an oil change. As usual, the service was top-notch. The oil and filter were chan I stopped at the dealership after work because my Sonata was due for an oil change. As usual, the service was top-notch. The oil and filter were changed then an overall inspection of fluid levels, tires, brakes, etc was done. Always excellent work done with efficiency, care, thoroughness, professionalism and a smile. Great place to go for service. I highly recommend it. More

Dealership vs Hyundai corporation Having two Hyundai's I have been happy with the cars and the dealership. But I don't trust the Hyundai corporation management in the U.S. They Having two Hyundai's I have been happy with the cars and the dealership. But I don't trust the Hyundai corporation management in the U.S. They lied to us about mileage They misinformed about financing They mail advertisements for additional warranties in envelopes made to appear as important recall notices That will color my choices for next cars More

four cars purchased from this dealer I am currently driving our families four car from this dealer. Aubrey and Edwin are two of the best salespersons you will ever meet. The new service I am currently driving our families four car from this dealer. Aubrey and Edwin are two of the best salespersons you will ever meet. The new service center protocols are wonderful and the managers that I have dealt with are great. Thanks Kevin and Mike. More

Persistent problem solvers 2009 Santa Fe had an elusive problems with stalling, fluctuating reving at idle and hesitancy when in reverse. Kevin and Joseph stayed with it until t 2009 Santa Fe had an elusive problems with stalling, fluctuating reving at idle and hesitancy when in reverse. Kevin and Joseph stayed with it until the problems were solved and RESOLVED. We were kept informed throughout the process. Anyone can solve the easy problems, it takes real persistence and professionalism to solve the head scratchers. We are very pleased with the experience we had with Lehigh Valley Hyundai. More

Great Dealership and Service Department From purchase to service, Lehigh Valley Hyundai has been a pleasure to do business with. Love my 2009 Sonata and I can depend on the service team at From purchase to service, Lehigh Valley Hyundai has been a pleasure to do business with. Love my 2009 Sonata and I can depend on the service team at Lehigh Valley Hyundai to keep my car running in top condition. The staff at this dealership is the best I have ever dealt with. More