Lehigh Valley Hyundai - Service Center

Dealership vs Hyundai corporation Having two Hyundai's I have been happy with the cars and the dealership. But I don't trust the Hyundai corporation management in the U.S. They Having two Hyundai's I have been happy with the cars and the dealership. But I don't trust the Hyundai corporation management in the U.S. They lied to us about mileage They misinformed about financing They mail advertisements for additional warranties in envelopes made to appear as important recall notices That will color my choices for next cars More

four cars purchased from this dealer I am currently driving our families four car from this dealer. Aubrey and Edwin are two of the best salespersons you will ever meet. The new service I am currently driving our families four car from this dealer. Aubrey and Edwin are two of the best salespersons you will ever meet. The new service center protocols are wonderful and the managers that I have dealt with are great. Thanks Kevin and Mike. More

Persistent problem solvers 2009 Santa Fe had an elusive problems with stalling, fluctuating reving at idle and hesitancy when in reverse. Kevin and Joseph stayed with it until t 2009 Santa Fe had an elusive problems with stalling, fluctuating reving at idle and hesitancy when in reverse. Kevin and Joseph stayed with it until the problems were solved and RESOLVED. We were kept informed throughout the process. Anyone can solve the easy problems, it takes real persistence and professionalism to solve the head scratchers. We are very pleased with the experience we had with Lehigh Valley Hyundai. More

Great Dealership and Service Department From purchase to service, Lehigh Valley Hyundai has been a pleasure to do business with. Love my 2009 Sonata and I can depend on the service team at From purchase to service, Lehigh Valley Hyundai has been a pleasure to do business with. Love my 2009 Sonata and I can depend on the service team at Lehigh Valley Hyundai to keep my car running in top condition. The staff at this dealership is the best I have ever dealt with. More

Peace of mind and respect We have an Elantra and a Tucson with June and July inspections, so for the past six years, each summer, I make a few trips in for both inspections and We have an Elantra and a Tucson with June and July inspections, so for the past six years, each summer, I make a few trips in for both inspections and end of summer maintenance. I don't mind coming in, because I am treated very well by the staff, and the waiting area is very comfortable. The cars are always returned cleaner than they were brought in, and the prices are comparable to other shops. I like knowing I'm getting Hyundai parts, especially a new O ring on the oil plug - competing oil change shops aren't going to have that. They also make good on recalls that I am unaware of needing. More

Superb Dealership Throughout the years I've owned many cars from different dealerships - Philadelphia through Bucks & Montgomery counties (including one in which my bro Throughout the years I've owned many cars from different dealerships - Philadelphia through Bucks & Montgomery counties (including one in which my brother was a manager). Never have I had the consistent above average & excellent service that I encounter at Lehigh Valley Hyundai. It all started with the sales representative, Jennifer Leiby through to all the service representatives. They think of everything and do everything and above to not only ensure your car is thoroughly done, but that you are satisfied and keep coming back. They never lower their standards. More

Servie review I recently had my car in for service 4 times. The first was for diagnosing the problem. When doing that, they forgot to put a piece of my car back o I recently had my car in for service 4 times. The first was for diagnosing the problem. When doing that, they forgot to put a piece of my car back on. On the next visit to have the actual service, they had to order that piece requiring me to visit a third time. The fourth visit was for a different problem and I was told it would be done at noon. Called at 1:15 and they said 45 minutes more. Got to the service department 45 minute later and waited an hour. I just would like more accurate timing so I don't have to sit around the dealership. The staff is incredibly friendly but I find the organization lacking. There are no signs as to what you are suppose to do once dropping your car off. There are people in cubbies on the phone or with other customers and no sign saying to wait there or go sit. During my 4 visits I witnessed numerous people asking the cashier what they were suppose to do once they drove their car into the service garage. More

Great Customer Service We have been using this service center ever since we purchased our 2005 Hyundai Sonata as a new car. The service department personnel are always frien We have been using this service center ever since we purchased our 2005 Hyundai Sonata as a new car. The service department personnel are always friendly, professional, and courteous. The service technicians are very knowledgeable and we trust their recommendations. They let us know what our car needs, what service is recommended for the age and mileage, and never try to oversell. They answer our questions in a way that we can understand without making us feel that they are talking down to us. There are times when we could get the work done elsewhere for a little less but the bottom line is we trust this service center to do the job right the first time. More

to Rob : the service mananger, his techs and the rest ! I would rate the service Dept., with Rob at the Helm, on a scale of 1-10 I would honestly have to say! there isn't a scale high enough!, to rate thi I would rate the service Dept., with Rob at the Helm, on a scale of 1-10 I would honestly have to say! there isn't a scale high enough!, to rate this wonderful and honest gentleman, and his crew! all I can say they are all fantastic! the work is top notch! I always leave there satisfied! knowing that the job was done right and the first time! and the fair price for the work, makes me go home with a smile! thank you!! for all you folks did for me. I'm very thankful!, . Gog Bless all of you! and with great admiration ! and respect!. Sebastian. P.S. God Willing see you all on my next visit!!. More