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920 Reviews of Lehigh Valley Hyundai - Service Center
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December 13, 2013
Service area very professional. Shuttle driver Mike very professional also. Mike mentioned possible need for additional shuttle driver. Recently retired, might be interested. Matt mentioned also possible dr professional also. Mike mentioned possible need for additional shuttle driver. Recently retired, might be interested. Matt mentioned also possible driver between dealerships. Please contact (610) 390-4685 if any positions are available. Company is very customer oriented. I was very impressed with the service and quality of the dealership. More
by JohnSchadler
Employees Worked With
Matt
December 12, 2013
I needed some general servicing done--brake fluid, power steering fluid, etc. The guys are always helpful, knowledgeable, friendly yet professional, and overall do a great job on my vehicle no matter what steering fluid, etc. The guys are always helpful, knowledgeable, friendly yet professional, and overall do a great job on my vehicle no matter what I bring it in for. Mustafa has a great team of people in the Service Dept. More
by shipmomdlg
Employees Worked With
Luis & Noel
December 10, 2013
Mahmood Datoo, the sales agent who I have now worked with for the purchase and lease of five automobiles. The first was a Honda the most recent Hyundai's. Every time I go into Lehigh Valley Hyundai and Mah for the purchase and lease of five automobiles. The first was a Honda the most recent Hyundai's. Every time I go into Lehigh Valley Hyundai and Mahood see's that I am on the property he comes to greet me. We have built a good friendship over the years. Last week I was in for service, Mahmood came over, we talked, he thought I would look good in a 2014 Sonata so I went home with a new car. After over ten years with dealing with Mahmood you can see why I am loyal. I also like the new car. More
by birchwood
Employees Worked With
Mahmood Datoo
December 05, 2013
I always receive very friendly, courteous and professional service at Lehigh Valley Hyundai. I'm always confident that any work done there is done right. This visit was no exception. They went ou professional service at Lehigh Valley Hyundai. I'm always confident that any work done there is done right. This visit was no exception. They went out of their way to get me the tires I wanted (they were not a brand they normally keep in stock) at an exceptional price. The customer business center in the waiting area is a great addition. I bring my laptop and can work while waiting - no more wasted time or trips back and forth from the office while service is being performed. I would not consider going anywhere else. More
by MWai
Employees Worked With
Mustafa Qureshey; Scott Reimer
November 29, 2013
I had service completed because of a safety recall on my vehicle. Because of a longer than expected wait time, I was able to borrow their car to finish some errands, during which time he stated they were f vehicle. Because of a longer than expected wait time, I was able to borrow their car to finish some errands, during which time he stated they were finished earlier than expected. There really is great customer service at this location. Thank you! More
by aswanston
Employees Worked With
Mustafa Qureshy
November 25, 2013
I dealt with the "Express" service department during this visit. The service manager and his team are very knowledgeable, helpful, courteous, accommodating, thorough, friendly and just overall a during this visit. The service manager and his team are very knowledgeable, helpful, courteous, accommodating, thorough, friendly and just overall a team I feel totally confident with when they are working on my vehicle. More
by shipmomdlg
Employees Worked With
Mustafa, Noel & Luis
November 22, 2013
I have a 2004 Hyundai Sonata- whenever I take my car to the dealer for service everyone is so considerate and helpful and the service Technicians always take time to explain things to me the dealer for service everyone is so considerate and helpful and the service Technicians always take time to explain things to me More
by Grandmom3
Employees Worked With
Noel gonzalez - he was very helpful & considerate
November 03, 2013
I had a 7:00 am appt for inspection on Tuesday 10/29/13. Brought the car the night before. I was only contacted at 1:30 pm to inform that all that was needed to pass was a parking light. Several hundred dol Brought the car the night before. I was only contacted at 1:30 pm to inform that all that was needed to pass was a parking light. Several hundred dollars worth of work was recommended which I declined. I was given no indication when the car would be ready for pick up. I had to call at 4:30 to be told that I could pick the car up after 5:00. I was inconvenienced and my car sat at your shop for ten hours, for a parking light. Also, I reported that my right passenger head light beam was not correct and asked that it be checked. I explained that I had work done on that headlight in August, for $32.00 and thought it might be connected. The service person guessed at what I might have had done based on the cost and said they were unrelated, and it would be another $30.00 to correct beam. Wanting to speak to someone else about this, I returned to your service dept on Friday, Nov. 1. I stood around for some time before anyone acknowledged me. The man that did eventually ask me if I was being helped did not identify himself by name or position. I explained my frustrations and he said he would see what he could do. He had a technician look at the car and told me that although they tried to adjust the beam it didn't really work because the head light was not the factory installed one. He said that he would get me a quote on whole new head light. He did not, however, take my name or phone number so I don't know how I will get the information. In the past, the service department was exceptional. Unfortunately, the customer service/satisfaction has definitely changed. More
by jfh608
Employees Worked With
Matt Allen?
October 31, 2013
I am happy with the work that I had done. Although my Elantra does not have many miles on it .I feel very confident that the service work performed is done correctly the first time. Elantra does not have many miles on it .I feel very confident that the service work performed is done correctly the first time. More
by mtschlicher
Employees Worked With
red head
October 24, 2013
I needed two new front tires on my Tucson because they had nails in them, both had been plugged at different times by the LV Hyundai service team in the past couple of months. The drivers side front tir had nails in them, both had been plugged at different times by the LV Hyundai service team in the past couple of months. The drivers side front tire kept leaking air due to the location of the plug even though it had been plugged twice. I got several tire prices including mounting, balancing, etc. from some area tire shops with two places being lower than LV Hyundai and Noel (with the service managers approval) honored the lower price. I also had a postcard from LV Hyundai which advertised free rotating and balancing for the life of the tires. The postcard did not state that you had to purchase 4 tires in order to take advantage of that offer, even though it was supposed to. Noel gave me the free service which I truly appreciated. I am always satisfied with the service at LV Hyundai. I wish all of the services cost less, but their prices are fairly good overall and cheaper than other places I've gone to before buying my Hyundais. More
by shipmomdlg
Employees Worked With
Noel Gonzalez
