920 Reviews of Lehigh Valley Hyundai - Service Center
I have been dealing with Scott for many years and find he has knowledge aboug my Tuscon and does everything he can do to make it right. Good associate. I will always come back. has knowledge aboug my Tuscon and does everything he can do to make it right. Good associate. I will always come back. More
Went for recall and warranty work. Recall work no problem; warranty work, had to return as they didn't have part in stock. No problem. Problem was with the fact that they "suggested" almost $1800.00 problem; warranty work, had to return as they didn't have part in stock. No problem. Problem was with the fact that they "suggested" almost $1800.00 worth of other repairs and maintenance which I declined. Upon returning home, I had another garage check out these issues presented by Hyundai only to find out that they were NOT a problem. Upon returning to Hyundai twice for the warranty work (which was not done right the first time), the multi-point inspection that they then performed on the second and third trips indicated none of the repair items which they had "suggested" they could do during the first trip and inspection. I would note that nothing changed about the condition of my vehicle which would indicate that these repair items had been rectified after the first visit and before the subsequent two visits by another garage. Very disappointed. More
I live in Philly and close to a Hyundai dealership where I live but I choose to go to the LV dealership, an hour and thirty minute drive. Its worth it. I live but I choose to go to the LV dealership, an hour and thirty minute drive. Its worth it. More
I have a rug complaint that Mathew looked at and attempted to fix. The rug on the passenger side came out from under the molding and Mike put it back in place. Unfortunately, the rug came out again attempted to fix. The rug on the passenger side came out from under the molding and Mike put it back in place. Unfortunately, the rug came out again within a few hours, so his attempt at repair didn't work. However, he did try to make it right. I just wanted this issue documented so that I am not blamed for this issue at the end of our lease...so my goal was accomplished. However, I would like to have this repair done correctly, so I will contact them once more and have a permanent repair done. This rug issue occurred after only 6 months of ownership. It appears that the rug wasn't cut to length properly at the factory and the stress of it being stretched over the "holding peg" tore it loose. It needs to be re-anchored. Overall, service and customer service has been great. More
I hate to admit, my car was dirty, but I knew that it would be washed. Not only was it washed, but the dash was wiped and the inside of the windshield was cleaned. Inspection was done at the agreed cos would be washed. Not only was it washed, but the dash was wiped and the inside of the windshield was cleaned. Inspection was done at the agreed cost (no charge for basic inspection and a discount coupon for the emissions test. I really like this dealership. Bud More
Once again was very happy with the Hyundai Instant Service Drive In facility. The purpose of the visit was for oil change and filter and the multi-purpose inspection. My can is three years old and the Service Drive In facility. The purpose of the visit was for oil change and filter and the multi-purpose inspection. My can is three years old and the battery life was rated for twenty four months. My wife recently had starting problem which was caused by a bad cell in the battery. The battery was replaced and once again the Sonata performed like new.We were happy with our visit and recommend Lehigh Valley Hyundai. More
the team was helpfu and respectful of our time. All work done in timely fashion and cost effectiively. will come back to the service dept for my other vehicles. done in timely fashion and cost effectiively. will come back to the service dept for my other vehicles. More
Had early morning appointment for state inspection and recall notice, my service adviser is Scott Reimer. As usual I was greeted and treated with caring and friendly help. My Hyundai Sonata was finished recall notice, my service adviser is Scott Reimer. As usual I was greeted and treated with caring and friendly help. My Hyundai Sonata was finished in good time, my bill was very fair, and my car was washed and ready to go. I would recommend Lehigh Valley Hyundai in a heart beat, and Scott Reimer as a Service Specialist. More
We've purchased two vehicles from this dealer and use their express service to do routine oil and filter changes plus tire rotation. They always manage to complete the service in about half an hour with their express service to do routine oil and filter changes plus tire rotation. They always manage to complete the service in about half an hour without an appointment which is very convenient. Plus they always pull out the engine and cabin air filters and show them to me so I know if its time to change them out. On the first car we purchased from them, one of the shock adsorbers started to leak fluid at 58,000 miles. When I went in to buy a new shock to install myself, the parts guy said the car was still in warranty and that they would replace the shock free of charge. We will definitely be buying our next car from this dealer. More