Lehigh Valley Hyundai - Service Center

I needed routine maintenance on my car. Scott Reimer scheduled the work and met me when I dropped off the car. He did a walk around inspection while I was there. He called me when the car was finished a scheduled the work and met me when I dropped off the car. He did a walk around inspection while I was there. He called me when the car was finished and met me when I picked it up. He explained the work that was done and the charges incurred. Overall, he was friendly, efficient and handled my service visit exceptionally well. More

I took my 2012 Elantra Touring in for inspection, oil change, and replacement windshield wipers. I dropped it off Monday evening, and I picked it up Tuesday afternoon. Everything was completed in a tim change, and replacement windshield wipers. I dropped it off Monday evening, and I picked it up Tuesday afternoon. Everything was completed in a timely and efficient manner. I've used the Express Oil Change option, as well, and have always been greeted quickly. I have nothing but praise for Lehigh Valley Hyundai and have no problem recommending the dealership. For sure, I'd return again! More

I have been very satisfied with my experience with Lehigh Valley Hyundai since I purchased my first Hyundai Santa Fe back in 2003. Both vehicles are still in service, and remain in good condition. Both the s Valley Hyundai since I purchased my first Hyundai Santa Fe back in 2003. Both vehicles are still in service, and remain in good condition. Both the sales and service personnel that I have encountered have been very professional and personable. More

Previous issues were addressed to my satisfaction. Previous issues were addressed to my satisfaction. Service was quicker than expected and service manager and technician were a pleasure to deal with. Previous issues were addressed to my satisfaction. Service was quicker than expected and service manager and technician were a pleasure to deal with. Price was better than expected. More

Why: because Scott and the mechanic were able to quickly communicate the reason for the problem and the service required to cure the problem. Overall I rate my service experience as being excellent. communicate the reason for the problem and the service required to cure the problem. Overall I rate my service experience as being excellent. More

Service Advisor Scott has always been fantastic. He got me in and out for repairs in speedy fashion. I highly recommend Scott's knowledge, experience, and customer service skills. me in and out for repairs in speedy fashion. I highly recommend Scott's knowledge, experience, and customer service skills. More

Normally service is Great ,however I call twice for an appointment and never received a call back. I needed LOF, tire rotation, State Inspection and Emissions and I wanted original appt for Monday, howev appointment and never received a call back. I needed LOF, tire rotation, State Inspection and Emissions and I wanted original appt for Monday, however since I did not receive a call back I was in the area on Monday and I stopped by to make the appt for Friday. When I approached the desk the service writer asked me if he could help me. I asked him if I could make an appt for Friday and before even looking he said he wasn't sure if he could do that. I told him at that time that I tried getting an earlier appt , however no one ever returned my call .He then called over to the other side and asked them if I could get an appt. They were able to get me an appt on the date and time I wanted it. I would rate this service Good. they did go over Multi Point Inspection. I also appreciate as part of your service the topping off of all fluids. Thank you Thomas Weaver More

Everyone in the service department is always courteous, helpful, accommodating, thorough and professional. I personally think they could use more service techs (writers??) because the last couple times I helpful, accommodating, thorough and professional. I personally think they could use more service techs (writers??) because the last couple times I went, I had to wait for someone to write up the work order. They were there but busy with other customers. Othewise, a great dealership with a fantastic service department. I had a wonderful and comfortable service manager/customer relationship with Rex Weaver...always knew he had my back. Hoping to establish something similar with Kevin Wagner. He helped me tremendously with some work done on my Sonata a few months ago and I can only hope my trust begins to build with him as well. We'll see how it goes when the snow comes and I see how my car will handle with the new tires. More

I have a 2002 Sonata with 160,00 miles on it. It developed some problems with the power steering recently, and both Kevin and Scott really helped me out. Kevin in particular went out of his way to developed some problems with the power steering recently, and both Kevin and Scott really helped me out. Kevin in particular went out of his way to make sure I was taken care of. He made me feel like no matter how busy they were, I was a priority. I would recommend them to anyone, and I will never go anywhere else for my car servicing. Eventually my car won't be worth repairing anymore, and when I go to replace it - I'll replace it with this dealer as well. It's a business where your customer loyalty is reciprocated. They are fantastic! More