Lehmer's Concord Buick GMC
Concord, CA
Filter Reviews by Keyword
By Type
Showing 34 reviews
Wonderful service The staff are very friendly and accommodating. Joe was very Very courteous very accommodating wanted to make sure I was comfortable in that file chan The staff are very friendly and accommodating. Joe was very Very courteous very accommodating wanted to make sure I was comfortable in that file change was very fast school on time More
Great! I visited Lehmer's to look at a used car and ended up buying a brand new one! The Sales person (I think his name was Jose) was not pushy at all and wa I visited Lehmer's to look at a used car and ended up buying a brand new one! The Sales person (I think his name was Jose) was not pushy at all and was very honest about each of the cars I looked at. I'm not exactly easy to work with, but he was patient and made himself relatable. More
Great experience Rick Weaver found us the GMC Yukon Denali that we needed. He and all the staff who assisted us were a pleasure to work with and very professional. Rick Weaver found us the GMC Yukon Denali that we needed. He and all the staff who assisted us were a pleasure to work with and very professional. More
Great Buying Experience Rick Weaver has helped me buy three GMC Yukon Denali's over the years. He is a pleasure to work with and very professional. Helped me find the exact v Rick Weaver has helped me buy three GMC Yukon Denali's over the years. He is a pleasure to work with and very professional. Helped me find the exact vehicle I was looking for at another dealer and got it transferred to the Lehmer's dealership very quickly. More
Great purchase & price Saw car I liked on line, called & spoke to Ron Kaell who was very friendly & forward his address to my email. Went & saw car, it was exactly what I w Saw car I liked on line, called & spoke to Ron Kaell who was very friendly & forward his address to my email. Went & saw car, it was exactly what I was looking for. Everyone there was really friendly & even stayed past closing so that I could complete my purshase. Purchase went smoothly & all was explained. Very happy with experience. More
2016 Terrain inside light problem I got this car in Feb and was so excited to try GMC since I had been a Honda owner for 30 years. I just didn't like the Honda look so I took a chance I got this car in Feb and was so excited to try GMC since I had been a Honda owner for 30 years. I just didn't like the Honda look so I took a chance . Within 90 days I began to notice the dash lights not always staying on. Them the lights on the consul began to not work, then the lights on the radio & camera stopped working. This wasn't everyday, just different times. I called to complain & was told to look at the dim switch which I probably turned down. That was NOT the problem. It continued to happen & when I had to drive in the dark over 6 miles on the freeway because all the lights when out at the same time it was xxxx scary! I couldn't see how fast I was going so I stayed in the slow lane & followed the car in front of me! Now I felt it was a safety issue so I called service again & made an appointment to drop the car off. 6 hours later when I stopped by to see if it was almost ready they had NOT even looked at my car! I was so upset! Had to take it back again & they couldn't seem to find the answer. Yet no one seems to think it's an issue so I continue to have a brand new car without interior lights that I think makes driving this car a safety issue. It's on a lease which now I know for sure I will not buy or continue to lease this car when the lease is up. I actually had to take my car in for an oil change and one of the service said to me " aren't you the lady with the light problem?' when I said yes he asked " are you still pissed about the lights"?? Really...? Nice way to be greeted! I have even left messages with GMC Corp. without a reply! Anyone have some advise??? More
Great Service after my purchase I have had my vehicle serviced twice since purchasing it last April. All of my experiences with Lehmers employees has been enjoyable. Service has be I have had my vehicle serviced twice since purchasing it last April. All of my experiences with Lehmers employees has been enjoyable. Service has been great to deal with and I am looking forward to my next visit More
Icon on dashboard kept lighting up. The icon on my dashboard kept lighting up despite a 90000 mile service to the tune of $1,500.00! Returned the car and they found a defective thermost The icon on my dashboard kept lighting up despite a 90000 mile service to the tune of $1,500.00! Returned the car and they found a defective thermostat at a cost of @ $500.00! I would have thought that this would have been covered under the 90,000 check. The service of both items would have been done under the $1,500.00!! More
Poor evaluation of over heating engine My son brought in his Saturn Vue to correct an over heating problem. The car was checked out my your service mechanic. We were told that it was a the My son brought in his Saturn Vue to correct an over heating problem. The car was checked out my your service mechanic. We were told that it was a thermostat that needed to be replace. The cost that was quoted to us was $600. Although we thought it was high to do the work, we told Joe the service rep to go ahead and have it done. Big mistake because the car still overheated. We than drove the car to a 4 stars rated auto repair shop in walnut creek. They charge us $75 to look into the overheating problem. They told us we had a blown head gasket. (By the way it only cost $375 outside to replace a thermostat) We thought we were in good hands when we went to Lehmer, a GMCdealer. If your mechanic can't detect a simple problem like a over heating engine, I cringe at the fact if they can repair something major. It cost me $600 for nothing. That a reflection to Lehmer. Nice looking showroom but NO GO in the service department. WATCH OUT. Morris More
My second car I've bought I've only purchase 2 vehicles and both from lehmers, they are awesome and make it super easy. I highly recommend them to family and friends I've only purchase 2 vehicles and both from lehmers, they are awesome and make it super easy. I highly recommend them to family and friends More