Lehmer's Concord Buick GMC
Concord, CA
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"Great Purchase Terrible Service" I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now that my warranty has expired they've sent numerous bake job coupons that include "squealing brakes are a sign that you need new brakes". WOW! Time to find a new service company.. More
Great Purchase Terrible Service I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now t I had an amazing buying experience but the service failed horribly. I've complained about squealing brakes since day one with no resolution. And now that my warranty has expired they've sent numerous bake job coupons that include "squealing brakes are a sign that you need new brakes". WOW! Time to find a new service company.. More
This was the best car buying experience! I came to the dealership knowing the exact vehicle and features that I wanted and Ron was able to sense that and did not try to "up-sale" me. He didn't push anoth dealership knowing the exact vehicle and features that I wanted and Ron was able to sense that and did not try to "up-sale" me. He didn't push another more expensive vehicle like other dealers will try to do. He was great about checking that the vehicle had all the things it should have, such as all floor mats, manuals and headsets and remotes. He gave me a thorough introduction to all the buttons and features of my new car. He even got OnStar on the line to initiate my service. The finance person, Russ, was really nice and helpful too. He never tried to push me into buying the extended warranty (although I did purchase it). He just explained what it would cover and let me decide what was best for me. I have to say that everything about this dealership impressed me. The people are helpful, very knowledgeable and just plain nice! Without a doubt I would purchase a future vehicle with them. More
I was in the market for a newer used vehicle. Lehmer's Buick happen to have just the vehicle I was looking for at a SUPERBLY lower than Blue Book price. The staff (Internet Sales Manager) Eric Cooper and Buick happen to have just the vehicle I was looking for at a SUPERBLY lower than Blue Book price. The staff (Internet Sales Manager) Eric Cooper and (Finance Director) Russell Self were incredibly knowledgeable and quite helpful. My financial situation and recent job history were somewhat problematic yet Lehmer's was able to find financing with seemingly relative ease. I was able to walk away the same day with the car I wanted at a price I could afford. I can't say enough GOOD things about Lehmer's Buick! I highly recommend this dealership! More