Len Stoler Chrysler Dodge Jeep

I recently purchased a 2500 Ram Diesel from Len Stoler Chrysler Dodge Jeep in Westminster, MD, and I couldn’t be happier with the experience. From start to finish, their approach was no-nonsense and custo Chrysler Dodge Jeep in Westminster, MD, and I couldn’t be happier with the experience. From start to finish, their approach was no-nonsense and customer-focused. They gave us top dollar for our trade-in and provided a fair and transparent deal on the new truck. There were no attempts to push unnecessary add-ons, which was a refreshing change from many other dealerships. After the sale, I noticed some issues with the final detailing, but they went above and beyond to make it right. They happily took the truck back and redid the detailing to my satisfaction, even offering a complimentary detailing service on my next visit for the inconvenience. The team at Len Stoler demonstrated professionalism, fairness, and a commitment to customer satisfaction. If I ever decide to replace my old Jeep with a new one, Len Stoler will be my first stop. Highly recommend! More

These folks, especially Chase Hall, went out of their way to get us the vehicle we wanted at a fair price. to get us the vehicle we wanted at a fair price. More

Nice dealership, Good people everyone thier was awesome. Take care of you ask if you need anything. Always reaching back our to you seeing. How you like your viechle an if you have any issues. Thier take ca Take care of you ask if you need anything. Always reaching back our to you seeing. How you like your viechle an if you have any issues. Thier take care of it. An I'd buy anther one off of them More

Chase and Jackie did a WONDERFUL job. I have bought a plethora of vehicles and this was by far one of the top experiences. The store isn’t fancy but the people there provided an excellent I have bought a plethora of vehicles and this was by far one of the top experiences. The store isn’t fancy but the people there provided an excellent customer experience. There was respect and a cordial experience from beginning to the end (even though I had to come back to the dealership for paperwork, I did it with pleasure because they went above and beyond in the experience). Chase and Jackie, THANK YOU! More

Chase was very helpful, knowledgeable and professional! We had a great experience working with Chase We had a great experience working with Chase More

Easy to deal with from beginning to end, good pricing, and no fake ads, and numbers and no fake ads, and numbers More

5/5 sales staff, was helpful. along with General Manager. Finance office 1/5, if you come here to buy and finance a car, DO NOT use Jackie (finance manager). Politely decline t along with General Manager. Finance office 1/5, if you come here to buy and finance a car, DO NOT use Jackie (finance manager). Politely decline to do financing with someone else or return on another day to do financing. The true nightmare starts after you buy and finance the car with the dealership (who after more research was not in fact the lowest APR) lie #1 by Jackie. you have to do the footwork, which I did on my own. Red flag, but hey we really liked the car and sales staff. Well days later check on the loan pay off, NOTHING. Ok, may take couple days. Check with bank in a week, NOTHING. Call Jackie get some run around about 20-30 day pay off. Well coincidentally the process was STARTED that day of the call (you do the math here). So 6 days later the paperwork is started. "this is how things are done, I have worked at many dealerships"-jackie Call the bank again today 11/11/2024, NOTHING! credit score impacted. Call dealership, oh yeah it was started on 10/31 we know you signed the contract on 10/25 but that's not how it works. Jackie talked down to me like I didn't understand financing. Again with "I have worked at many dealerships, no one wires money"-Jackie sends me a copy of check that is marked 11/5 (yes, 11 days after contract was signed). It's 2024 and we can wire money instantly. OTHER Dealerships do in within a couple days MAX of signing the contract. credit score dropped 30 points from perfect because of this ordeal. Dealership "sorry, that's odd". I know you sold the car, made the money and now don't care. So the old car is on the lot and currently for sale with LIEN on the car. You are telling me that the management wouldn't bust xxxxx to get the lien taken care of if someone was there to buy the car? meanwhile, both the GM and Jackie, sorry your credit score has been effected. I am left sending letters to banks, and credit report. JUST A HEADS UP keep a watchful eye when doing business here. I have the contract and screen shots for proof if needed BBB complaint filed as well Len Stoler you dealership reputation is being impacted by your Finance department!! "Your front door is the internet". More

Hands down the best! ! Not only did I find the exact perfect used Honda Civic that I was looking for but the DREAM TEAM made this happen with a ton of hard work and long h ! Not only did I find the exact perfect used Honda Civic that I was looking for but the DREAM TEAM made this happen with a ton of hard work and long hours to seal the deal for me! I cannot thank Chase (Sales), Nick (General Used Car Manager), Olivia (Sales), & especially Diane (Business Manager/Finance) for making this happen!!! I cannot thank you all enough for helping me get into this vehicle! I wholeheartedly recommend this dealership to anyone and everyone looking for a great used vehicle, especially those with less-than-perfect credit. The communication was top-notch, and they worked tirelessly from sun up to sun down to help make this deal work! Thank you all again!! More

Chase did a great job during the whole sales process. I would buy another car from him. I would buy another car from him. More

Great environment, well informed employees, especially my sales person Chase Hall, and my finance person Diane Serio. They both gave me excellent service. sales person Chase Hall, and my finance person Diane Serio. They both gave me excellent service. More