Len Stoler Chrysler Dodge Jeep
Westminster, MD
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Bought my first vehicle from Len Stoler March 2023, purchased a second vehicle October 2023 and just purchased a third vehicle March 2024. Each experience has been excellent. Craig Nelson has been my s purchased a second vehicle October 2023 and just purchased a third vehicle March 2024. Each experience has been excellent. Craig Nelson has been my salesperson each time, he is great knowing exactly it takes to make my car buying experience one that keeps me coming back. Each of the managers have provided numbers within the range I had hoped. The finance manager, Diane Serio, hooks me up with financing within my budget and great warranty coverage. Just all in all excellent dealership to purchase a vehicle. More
We worked with Derrell and he was great! Actually it was the fastest experience I’ve ever had at a dealership and he was great with my daughter aswel! Actually it was the fastest experience I’ve ever had at a dealership and he was great with my daughter aswel! More
Derrell Turpin was a great sales person and very knowledgeable. The paperwork process was also quick and efficient. Very friendly dealership. knowledgeable. The paperwork process was also quick and efficient. Very friendly dealership. More
I would highly recommend Len Stoler Dodge. Everything from Jake are salesman to Diane our finance person was a excellent experience. Thanks Dave Everything from Jake are salesman to Diane our finance person was a excellent experience. Thanks Dave More
Very professional, friendly and helpful staff. Buying process took a little longer than I expected but overall it was a good experience. Buying process took a little longer than I expected but overall it was a good experience. More
Service Department is horrible. They don’t communicate with the customer. I brought my 2021 Jeep in to have a part replaced at 7:30am. Was advised by Malcolm it would take a couple They don’t communicate with the customer. I brought my 2021 Jeep in to have a part replaced at 7:30am. Was advised by Malcolm it would take a couple hours but it will be fixed today. So I left the vehicle and was told they would keep me updated. I explained that’s my only means of transportation and I needed it back today. I even asked for a loaner vehicle and was advised they don’t have any available. He promised it would be done. Hours have passed and no phone call, text, or note sent by a pigeon. I called at 2pm and once again Malcolm said it will be complete by 6pm and he would call me to keep me updated. Now it’s 5:50pm and again no call. I called and was advised Malcolm left at 5pm and the only other advisor was on the phone but they would leave a note for her to call me. Again no call back. My advise to everyone is take your vehicle to another Jeep dealer. Don’t deal with Len Stoler Jeep service department. They don’t care! More
Courteous, no pressure sales, consistent follow ups and communications. The finance team we upfront, efficient, and respectful to my time. I've purchased 2 vehicles with Len stoler and both times they work communications. The finance team we upfront, efficient, and respectful to my time. I've purchased 2 vehicles with Len stoler and both times they worked with me to get me exactly what I wanted, even if it wasn't on thier lot. More