Len Stoler Chrysler Dodge Jeep

Rude customer service, did not listen to customers request to be emailed and not called. Unwilling to negotiate. Car was covered in dust and had high miles for only being 1 to 2 years old. They pressu request to be emailed and not called. Unwilling to negotiate. Car was covered in dust and had high miles for only being 1 to 2 years old. They pressure wash the cars on the lot thus affecting the clear coat. I will ever buy another car from Len Stoler. More

We are in the process of purchasing our second vehicle through Justin and Len Stoler Dodge. I purchased my 2011 Dodge Ram last February and are buying a 2013 Durango R/T now. After searching for the exa through Justin and Len Stoler Dodge. I purchased my 2011 Dodge Ram last February and are buying a 2013 Durango R/T now. After searching for the exact model and color we wanted for weeks, Justin offered the option to order one exactly the way we want it. Justin is salesman in the most professional sense. He listens, knows his product, and offers solutions to his customers. I have and will continue to refer family and friends to Justin. There are quite a few Chrysler dealers in the Baltimore area. Even if you have to drive past a couple to get to Westminster, do it and ask for Justin Chenoweth. The finance manager, Curt, is very helpful and knowlegeble as well. More

I was told by Chrylser Corp. to go to them to get a refund on my Chrylser extended warranty bought from Chryler. My car was totaled July 24, 2012. He told me it was taken care of. I called Chrysl refund on my Chrylser extended warranty bought from Chryler. My car was totaled July 24, 2012. He told me it was taken care of. I called Chrysler to check why after Oct. 25, I had not heard anything about refund. They said it was never taken care of. I called on Wed.10/24/2012 two different times, left message. Called back Thurs. 25th, he was off. Called again Friday 26th left message, have not heard from him yet. I went to dealership in Waynesboro, Pa.. They did the filing while I was there, which took 5 minutes. I today (ll-2-2012) received my refund. Guess he did not want to bother with, but he could have said so instead of my waiting for months for my refund. More

I emailed the dealer to get a price quote on a jeep wrangler unlimited that was listed on their website. I explained that I DID NOT want to trade in my current vehicle, as I planned to sell it privatel wrangler unlimited that was listed on their website. I explained that I DID NOT want to trade in my current vehicle, as I planned to sell it privately and use the money towards something else. Erik Sparks was the salesmen that responded to my email and was unable to find the vehicle even after sending hime the link from their website. He emailed me back asking some multiple choice questions and open ended questions to get a better idea of what I was looking for. I answered all questions, highlighting multiple choice questions in red font and answer open ended questions with full text also in red to stand out from the original black font text questions. The following was his reply. "I am more confused now than before we started! You did not actually answer any question that I asked and it would be extremely difficult for me to get the information from you via osmosis or through my crystal ball. I do not at all understand about you selling a vehicle to Carmax, like as if they would actually pay more for a vehicle than any other Dealership. Maybe a few years ago before they lost over 1 BILLION dollars for paying too much for automobiles. Why don't you do both of us a favor and bring the FJ in, let me appraise it for you and you can pick out exactly what you want and then I can work up the numbers for you that way." I had answered all the questions and explained what I wanted pretty clearly. Irregardless, that response he gave is no way to speak to a customer. He then had the nerve to ask me to come in and meet with him to which I declined. More

I am from Massachusetts up near Nashua, NH I wanted to I am from Massachusetts up near Nashua, NH I wanted to tell you about Justin Chenoweth and how I met him. Met him through one of the online Jeep for I am from Massachusetts up near Nashua, NH I wanted to tell you about Justin Chenoweth and how I met him. Met him through one of the online Jeep forums. I posted a general question about the Jeep Wrangler Unlimited and he answered it in the most professional and helpful way. He even went out of his way to find what I was looking for since I search through all the Dealer's here in New England via the Internet and found none. He has since even gone on to answer a few more questions even tho I told him I could not come down that way to see and purchase it and believe me if I lived near there I would ! He told me he would still advise me on my purchase up here with any questions that I may have. It looks like I will just wait for the 2013 models because I am not in a super rush to by. Otherwise I would be taking the train, bus or fly down there. There is a saying where people " go the EXTRA mile " ...... Well Justin seams to be one of the those that goes way beyond that ! I hope you value him as very good employee because in my life (58 years) of buying many new vehicles I have not met many a Salesman I have enjoyed working with. I would rather go to a dentist and get a tooth pulled .... LOL ... They say a good deed does not go unnoticed or unrewarded. More

Len Stoler Chysler Dodge & Jeep in my opinion is the best place to buy a fine automobile in the United States. Justin is just OUTSTANDING! best place to buy a fine automobile in the United States. Justin is just OUTSTANDING! More

I had a good experience with Justin Chenoweth of Len Stoler Jeep in Westminster Maryland. I had my eye on one particular 2008 Dodge Charger and was able to buy it from them with 2 hours including the te Stoler Jeep in Westminster Maryland. I had my eye on one particular 2008 Dodge Charger and was able to buy it from them with 2 hours including the test drive :) and be on my way. I am very excited about my new car and I would recommend this experience to anyone out there who loves their Chargers and Challengers. Overall a very smooth and fun service! More

Dealer and sales professional was very helpful in locating a suitable car. Justin was very knowledgable and made the sales experience very comfortable. His knowledge of the vehicles is very impressiv locating a suitable car. Justin was very knowledgable and made the sales experience very comfortable. His knowledge of the vehicles is very impressive and made shopping around extremely easy, and limited the choices we needed to decide on. When we found the Jeep, Justin answered our questions and helped us learn the vehicle inside and out. Overall purchasing the Jeep was an easy decision when we found it and worked with the team at Len Stoler. More

I rate Lens Stoler as great in most areas as I walked in there with little hope of getting a good deal on a newer car and walked out with pretty much exactly what I wanted. My sales rep, Justin, was very f there with little hope of getting a good deal on a newer car and walked out with pretty much exactly what I wanted. My sales rep, Justin, was very friendly and attentive and fought to get me a great rate on my car. This is a place where I feel like I'm not just another sale, they remember me. That's why this is the 3rd car I've bought through them and why it's the 1st place I'll stop in when I'm in the market for a new one. More

I give top marks to Justin Chenoweth at Len Stoler Dodge in Westminster. I visited their dealership for a test drive of a 2012 Dodge Challenger R/T. The vehicle was exactly the specification I wanted and in Westminster. I visited their dealership for a test drive of a 2012 Dodge Challenger R/T. The vehicle was exactly the specification I wanted and Justin was very cordial and accomodating during my visit--I had my four year old son with me and he could not have been nicer to him. Justin assisted me in getting the test drive I needed to make my decision, allowing me to install my son's car seat and take an extended drive. Upon returning we began negotiations on trade-in value and price of the new car. I must say that this experience was quite refreshing after the past few vehicle purchases which involved extended periods of waiting for the back-room conversations to happen. In this case, the entire process of test drive, negotiation and sale took less than three hours--so my praise extends to the general manager and finance manager as well. The trade value was excellent, we negotiated to a very reasonable price, and the financing they were able to secure was exceptional. The car was well prepped and Justin did a great job of reviewing its features with me. All in all, I recommend this dealership--worth the drive from Harford County like I did. More