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Lenoir City Ford, Inc. - Service Center

Lenoir City, TN

4.0
67 Reviews

67 Reviews of Lenoir City Ford, Inc. - Service Center

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May 14, 2025

They always do a great job at Lenoir City Ford. The service is thorough and timely, and they keep me updated on additional services that might help my driving experience. More

by john.painter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Childress
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Excellent customer service and exceptional work by the mechanics Involved with my truck repair. Satisfied. More

by Demon2419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Espinoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Good service. Efficient and friendly. I asked to have the cabin filter replaced as it was close to scheduled maintenance on that, but they did not replace it. I More

by Lorene_Steffes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t interact with any of the people listed
May 11, 2025

I called and they made an appointment same day, they diagnosed the problem and I talked to the tech. They sent a proprosal. It was fixed the next day and it was under the proposed price. I will continue More

by Garree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
May 10, 2025

Very prompt service as promised since I was waiting for my vehicle. Repairs performed satisfactorily. Would definitely go back again. More

by lenwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2025

Terrible! Called for updates 3 times-no calls back. Paid $220 and problem not resolved! More

by Hubo74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
March 31, 2025

Prompt, outstanding communication and service, true to commitment on scheduled work. Courteous and professional staff. More

by Pallenmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecil Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy
March 26, 2025

It was very nice to speak with Cigi everytime. She knew what was going on with my vehicle and was very knowledgeable & friendly. More

by lisa Hester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cigi service Sept
March 23, 2025

Good service, and scheduling promptness, but very high prices! Also, close to my home, with accessible hours. More

by denthomp1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 25, 2025 -

Lenoir City Ford, Inc. responded

Glad to hear we were able to provide you with a great service.

March 14, 2025

Very nice service department and very efficient. They have always been great to deal with More

by rfhyatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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