Honest, trustworthy, and knowledgeable. The staff at Lenz Service Center exceeded my expectations with their excellent communication and knowledge about my vehicle. I was able to communicate personally with the mechanic, and his knowledge about my truck left me feeling like I was in capable hands. Compared with my vast experience of other local dealerships and service departments, I felt like I wasn't just a number with parts and service being thrown at me, but actual problems being diagnosed and repairs at reasonable costs. I didn't purchase my vehicle there, but it doesn't matter, they take the time to extend excellent customer satisfaction down the line.