Brian Pahnke

I began my search for a new truck at the beginning of March 2023. Specifically, I was interesting in purchasing a Ford F-350/450 dally crew cab to tow an RV i have on order. I went to a Ford Dealer and March 2023. Specifically, I was interesting in purchasing a Ford F-350/450 dally crew cab to tow an RV i have on order. I went to a Ford Dealer and put a down payment on a new 350 Lariat. Unfortunately, Ford was unable to provide an estimated manufacture date to the Ford Dealer. The best they could offer was an indefinite wait for something to happen. I went to a Ford Dealer in Huntley, IL who carried a fairly wide offering of trucks, but they honestly did not seem to be interested in selling me anything. They would not respond to emails or to voice mail messages. So I widened my field of search. (I live in the western suburbs of Chicago). The nearest seller of a wide assortment of trucks, I discovered, was in Fond du Lac, WI: Lenz Trucks. I called them up about a truck I saw online and talked to Brian Pahnke. He was extremely responsive. He answered my questions and was extremely quick to respond to voice mail inquiries. I provided information on my trade in and they came back with an offer, sight unseen, The offer was 3k lower than the KBB trade in value and I countered with splitting the difference. They responded with 1k more. Inasmuch as that was an acceptable counter offer, I agreed. I made the appointment to drive out to Fond du Lac. When I arrived, the truck was already out front. I took it for a test drive. They did the same for my car. 20 minutes later, I was in the finance managers office signing the documents and the vehicle was mine. They did a great job explaining how vehicle sales are handled in WIsconsin. I turned over my title, they gave me the keys, and I was gone within an hour of arriving. This truck was the 18th vehicle I have purchased, and certainly falls in the top 5 purchases with regard to ease of purchase and cooperation of the those involved in the sale. I highly recommend Lenz. Dave E, More

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Terrible business practices. Buyer beware. They will waste your time and money. Lure you in and try to take advantage of you. Buyer beware. They will waste your time and money. Lure you in and try to take advantage of you. More

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