Lenz Truck - Fond du Lac, WI- Service Center
Fond du Lac, WI
117 Reviews of Lenz Truck - Fond du Lac, WI- Service Center
Excellent service! Trade in and purchase was seamless. My sales guy was outstanding. They’re easy to work with and wow was I impressed at how many trucks they have. Len Trade in and purchase was seamless. My sales guy was outstanding. They’re easy to work with and wow was I impressed at how many trucks they have. Lenz really knows trucks, and I would absolutely purchase from Lenz again. More
An all around great experience. The team works will. Friendly when you first walk through the doors. Sale person is great to work with. This is my 2nd truck I purchased from Lenz's. The team works will. Friendly when you first walk through the doors. Sale person is great to work with. This is my 2nd truck I purchased from Lenz's. The finance manager was great. Had everything in order. Great job team. Keep up the great work. More
Lack of communication between the two salesman that were trying to help me purchasing. I want to pick up my truck on a certain day, and it was never even detailed, washed, there was salt all over the floor trying to help me purchasing. I want to pick up my truck on a certain day, and it was never even detailed, washed, there was salt all over the floor mats, I was not notified about damage to the front end of the vehicle. Needless to say I did not pick that truck and I drove over 2 1/2 hours away thinking that truck was ready for me. I did ultimately calm down and one of the salesman got me into another truck two weeks later, but if I had not been patient, you guys would’ve lost a repeat customer More
The approach of no hassle appealed to me. The team of Zach, Sam, Pattie and Ken were great, knowledgeable and very professional. The team of Zach, Sam, Pattie and Ken were great, knowledgeable and very professional. More
My salesman was very helpful and I would buy from them again! Offer other services to me and was accommodating again! Offer other services to me and was accommodating More
Good service and work hard to make sure you get the best deal possible? Glad I bought my truck here! deal possible? Glad I bought my truck here! More
Easy process took care of everything needed in a timely fashion. Everyone was professional throughout the buying process fashion. Everyone was professional throughout the buying process More
Very efficient, no haggling necessary because prices are competitive as listed. Service is prompt and honest. competitive as listed. Service is prompt and honest. More
Recently bought a used Dodge Ram from Lenz. After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke After driving the vehicle for a few days I noticed a couple of problems with it. Contacted Lenz and they had me come in to look at the truck. I spoke with general manager and service manager. Both were friendly and pleasant. They had to order a part so they gave me a loaner for the night. Truck was fixed the next day at no charge. Overall a good experience with Lenz and I would buy from them again. Only reason I didn’t give them 5 stars is I feel the issues with my truck should have been caught before they sold it to me. Nevertheless they rectified the issues at no charge and I am happy with purchase. More