Les Stanford Chevrolet Cadillac

Michelle went above and beyond to get me the perfect vehicle!! It was a joy to work with her. She would respond to all my questions immediately and made the whole process easy. She was so organized and vehicle!! It was a joy to work with her. She would respond to all my questions immediately and made the whole process easy. She was so organized and had everything done so I was in and out of the dealership in minutes. I am recommending her to all my friends and family. More

This was the worst car buying experience I have ever had in my life! It started off great and Zach was very informative about the 2023 Blazer. We built the Blazer I wanted – adding one package to the stan in my life! It started off great and Zach was very informative about the 2023 Blazer. We built the Blazer I wanted – adding one package to the standard options. He printed out the order, with the MSRP and the description of what I would have on the vehicle. He advised me to come and sign for the car before the dealership took possession with the excuse that I would lose out on the incentives if I waited until it arrived. I thought that I could trust that I would get what I ordered, so I signed for the car. I was sticker shocked at the price when I signed for the car because it was so much more than I was quoted. When I picked up the car the next day, Zach proceeded to show me options on the car that I didn’t order. Immediately, when I questioned him about the extra options, he tried to convince me that it came with the package I ordered. Once I got the Blazer home, I realized that Zach ordered a fully loaded Blazer with every package added, not just the one package that I ordered. The extra packages increased the price of the car at least $5,000.00. I was contacted by the dealership to do a survey but opted to speak to a manager. The sales manager, Craig Bond, didn’t help the situation. His customer service skills were horrible, he made me feel like I did something wrong, and never acknowledged that I received a car I didn’t order. He continuously tried to convince me that I ordered a fully loaded vehicle. Now here is another person that was trying to convince me that I ordered this car when my initial quote stated a much lower figure. I even read the original quote that I had in front of me as he continued to dismiss what I was saying. Craig said it was nothing they could do and he will use this as a teachable moment for their staff. Meanwhile, I have to pay a hefty price for a car that I didn’t order. So, I guess the thing that I did wrong was go to Les Stanford Chevrolet. I will make sure that everyone I talk to – family, friends, coworkers, social media, and whomever will listen – know NOT to take their business or money to Les Stanford Chevrolet. More

Very accomadating to complete deal. Terrance was very helpful, made sure I understood everything about the new vehicle before I left, and ensured when I arrived car was ready and even Terrance was very helpful, made sure I understood everything about the new vehicle before I left, and ensured when I arrived car was ready and even put a bow on it. Great experience highly reccomend Les Stanford. More

Professional and personal. Very knowledgeable about the vehicles they sale/lease. Service department also provides great service. Michelle Sladovich is a very knowledgeable an Very knowledgeable about the vehicles they sale/lease. Service department also provides great service. Michelle Sladovich is a very knowledgeable and professional salesperson. She keeps her clients aware of the best deals available to ensure they're able to get the vehicle they want. More

Best Car Buying Experience Ever! Michelle made everything smooth for us. Definitely recommend for anyone ! Michelle made everything smooth for us. Definitely recommend for anyone ! More

Would have preferred doing the transaction digitally instead of in person but otherwise a fine experience. instead of in person but otherwise a fine experience. More

With the market for vehicles being quite different these days, you must pack a lot of patience and its important to have an excellent salesperson! Michelle Sladovich at Les Stanford worked with Nik to get m days, you must pack a lot of patience and its important to have an excellent salesperson! Michelle Sladovich at Les Stanford worked with Nik to get me financed and helped locate a vehicle within my budget. There were many changes throughout the leasing process and Michelle was consistently in contact with us. I appreciate how personable and professional Michelle was. Michelle was very thorough and understanding. She is a sweetheart. More

It took me a few months to lease my new Equinox because of the state of the market but Sage was very patient and helpful the whole time. He kept me up to date on new incentives until I was finally ready to of the state of the market but Sage was very patient and helpful the whole time. He kept me up to date on new incentives until I was finally ready to commit. Sage and Kim made it a good experience. This was my third vehicle from Les Stanford and I will surely be back again. More

This was the best experience of my life that I’ve ever had dealing with a dealership when purchasing a vehicle Mr. Terrence Palmer one of the best salesman in all the years that I have been purchasing veh had dealing with a dealership when purchasing a vehicle Mr. Terrence Palmer one of the best salesman in all the years that I have been purchasing vehicles. He is one of the best salesman that I’ve ever dealt with. I came to him by recommendation of a friend and he came through just like he said he would I was looking for a specific vehicle and he came through he’s an A1 salesman. I also have to say the finance manager great man got me an excellent deal on the vehicle and I want to say thank you I really appreciate what you’ve done for me to Mr Palmer keep doing what you’re doing you’re a great salesman and I’ll definitely get another vehicle from you . Take care and have a great year to come. More

Purchased my second Corvette from Les Stanford. Sales (Sean Ross & Frank Fleshner) were professional and made the process simple and easy. We flew in and were picked up at the airport. Upon arriva Sales (Sean Ross & Frank Fleshner) were professional and made the process simple and easy. We flew in and were picked up at the airport. Upon arrival we were greeted as if we were life long customers. Will definitely purchase our next Corvette from Les Stanford More