Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lester Glenn Ford
Ocean, NJ
333 Reviews
Lester Glenn Ford is a new Ford dealership located in Ocean Township, NJ. Lester Glenn Ford also offers used cars and certified pre-owned Ford vehicles. The Lester Glenn Ford Service Center is your one-stop shop for all of your service, repair and maintenance needs on your Ford vehicle. From oil changes, to tire rotations, keep your Ford road-ready with the Lester Glenn Ford team of service technicians. Since 1956, the Lester Glenn name has been associated with providing an unprecedented level of customer service. We invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying and servicing should be, experience Lester Glenn Ford in Toms River, NJ!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 4:30 PM
Tuesday 7:30 AM - 4:30 PM
Wednesday 7:30 AM - 4:30 PM
Thursday 7:30 AM - 4:30 PM
Friday 7:30 AM - 4:30 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 17 service reviews
June 04, 2026
The great dealership to make sure the right guy gets on your vehicle to make sure it’s done right your vehicle to make sure it’s done right More
by Daapsr
May 15, 2026
Theresa took great care of me at my F150s latest service. I can always depend on terrific service at Lester Glenn Ford. I can always depend on terrific service at Lester Glenn Ford. More
by o.c.mcmahon
May 11, 2026
My experience with this dealership, from the purchase of my new custom order car, to the service of the vehicle the past 2 years, has been total satisfaction. Professional and courteous service, fair pric my new custom order car, to the service of the vehicle the past 2 years, has been total satisfaction. Professional and courteous service, fair pricing. A pleasant experience. More
by MMustang
Employees Worked With
May 01, 2026
Edwin in service was awesome. He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug He did everything to help me get locked lug nuts to be removed although original salesperson, Mohammed failed to give me info. and keys for both lug nit locks and real key fobs that originally came with vehicle when new. I will never buy another car from Lester Glen again, but would work with Edwin only in service dept. again. ty and God Bless you Edwin! More
by clanglois
Employees Worked With
Edwin
December 11, 2024
I have purchased two pre owned ford edges from Lester Glenn in ocean The purchases were great but their service department is unacceptable. I had two reasons to use them and both were unacceptable. Mo Glenn in ocean The purchases were great but their service department is unacceptable. I had two reasons to use them and both were unacceptable. Most recent I did a recall for dashboard light issues. I wasn’t greeted in a friendly of timely manner but I was the only one in there . The agents were curt and I asked for them to check a tire pressure monitoring system alert. She wanted $184 just to look at it! I asked what the cost would be to replace it if they found it to be faulty. She couldn’t tell me. Refused to look it up. Turns out it was two faulty tires. They wanted over $350!!! Highway robbery Not a trustworthy service odepartment interesting, I tried to share the review and it said can’t post this Try again!! More
by Gbelmontej
May 22, 2023
We paid $165 for Multi Point inspection Feb 15. In May we had to replace the turbo. This is caused by a dirty air filter that was "inspected" ... Almost $3000 for a repair that should have been pre In May we had to replace the turbo. This is caused by a dirty air filter that was "inspected" ... Almost $3000 for a repair that should have been prevented. Adding insult to injury took our vehicle in Sun Night for a scheduled Monday AM 7 hour repair expecting it back Tues. Did not get the vehicle back until Friday. Except for one call from the service rep telling me it would be more money ( shocker ) , we did not receive updates unless I called. I sent photos of the air filter my husband changed AFTER the turbo was replaced... More
by salth2ofisherman
Employees Worked With
Theresa, Bert, Jordan
August 19, 2021
Always have a great experience with the service department. Solid communication! My recent experience was with Theresa on 8/17/21. Knowledgeable and kept me well informed. Great job! Thank you. department. Solid communication! My recent experience was with Theresa on 8/17/21. Knowledgeable and kept me well informed. Great job! Thank you. Frankie G More
by goodyfa
Employees Worked With
Theresa-Service Department.
April 02, 2021
I have been buying cars from Lester Glenn for over 20 Years and refer many people over the years and they all leave happy. everyone at The ford store is TOP NOTCH starting with Sales man Brian Taylor who Years and refer many people over the years and they all leave happy. everyone at The ford store is TOP NOTCH starting with Sales man Brian Taylor who is very courteous and really shows his concern and that he really cares about his customers and I can say we have become friends as well. As for the Sales management team of Mitch and Joe make the car buying experience super easy and quick no pressure . Bobby Fox in finance is awesome to deal with as well And a special shout out to Aja in service she is the best of the best always there to help and take care of any concerns . I highly recommend Lester Glenn to anyone they treat you like family. More
by Dgb33
Employees Worked With
Other Employees :
Aja, Mitch Bass, Joseph Frank, Bert Gomez, Bobby Fox
May 27, 2019
Outstanding Service on my 2010 Ford Edge Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving prob Lester Glenn Ford services my 2010 Ford Edge the last 5 yrs with expert service and exceptional people Service Manager is outstanding in solving problems. More
by peanutbutter
Employees Worked With
Bert, Asia, Niley, Mike, Luke,
April 25, 2018
Not sure what happened I never like to write a negative review but had to get it off my chest. I purchase my ford from this dealer back in 2010 when it was Sansone from sale I never like to write a negative review but had to get it off my chest. I purchase my ford from this dealer back in 2010 when it was Sansone from sales Manager Charlie Nacovski it was a great amazing experience. I always like to service my vehicle where I bought it, in this case it was a little out of the way but managable as it takes about an hour to get here from my house. I had always enjoyed coming to this dealer as I felt I was treated fair and correctly. In 2013 I was informed lester glenn was taking over the dealership which made me a little nervous and thought I'd start servicing my car elsewhere I decided to give it a shot, the take over was painless and lester glenn honor all of sansone's customer service deals and the pleasurable experience continued up until the last couple years when service writers were coming and going. I have been lied to, I have had them try to sell me things I didn't even need, and last time I service my vehicle here I was over sold and robbed I haven't said a word cause I realize life is short, so I paid my bill and have not been back since and will no longer be a customer at this location. More
by jay
Employees Worked With
Kat, Michael, others I can't remember
