Lester Glenn Subaru - Service Center

Lester Glenn Subaru responded

Hi CONGO501, Thank you for sharing your feedback! We appreciate your positive comments about the excellent service. Regarding your concern about repair prices during this inflationary time, we understand the challenges, and we always strive to provide fair and competitive pricing. Our service team uses dealer-certified technicians utilizing dealer-certified parts, and this can add to the price. If you have specific concerns or questions about pricing, please feel free to reach out, and we'll do our best to address them! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi caslin3482, Thank you for your positive feedback! We're thrilled to hear that it was a pleasure doing business with our service team and that you found the work to be great for a fair price! Your satisfaction is our priority, and we appreciate your business. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi gcgriswold, Thank you for your wonderful feedback! We're thrilled to hear that it was a pleasure talking to Nicole about your Cross Trek service! Providing a complete and professional service breakdown is what we aim for, and we're glad Nicole met your expectations! It's fantastic to know that your vehicle was serviced and returned without any problems in a timely manner! We appreciate your loyalty to Lester Glenn, and if there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi MSMRMD29, Thank you for sharing your positive service experience with us! We're pleased to hear that your car was serviced on time and efficiently and that Kathy provided knowledgeable and friendly service! It's great to know that you found our waiting room comfortable and pleasant. If there's anything else you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi NICKMINA223, Thank you for your fantastic review! We're thrilled to hear that Nicole and the rest of the team provided you with a great experience with us! Professionalism and helpfulness are qualities we value, and it's wonderful to know that Nicole exemplified these traits. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi KGOFF2014, Thank you for your positive feedback! We're thrilled to hear that Nicole and Kathy provided you with a pleasant, efficient, and knowledgeable experience. Customer satisfaction is our priority, and we're glad we could make your interactions with our team enjoyable. If there's anything more you'd like to share or if you have further service needs in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi SKLINEORTLEY, Thank you for your wonderful feedback! We're delighted to hear about your pleasant, efficient, and personable experience! It's fantastic that Nicole made your business dealings enjoyable. If there's anything else you'd like to share or if you have any questions down the road, feel free to reach out. We appreciate your business! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi momofkate65, Thank you for your positive feedback! We're glad to hear that everyone was good, the service was fast, and you enjoyed the amenities like popcorn, TV, and coffee! If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your review! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi GRAMMANDPOPPOP, Thank you for your great review! We're thrilled to hear that you received great service and that Ekaterina took the time to explain everything to you in detail! It's wonderful that she was kind and very helpful. If there's anything else you need or if you have more stories to share, feel free to reach out. We appreciate your positive feedback! Happy Driving, The Lester Glenn Subaru Team

Lester Glenn Subaru responded

Hi jalf127, We appreciate your feedback and apologize for any frustration caused by the unexpected fee. Your experience is important to us, and we want to make things right. We understand our service director Kerry has been in contact with you and we have worked to resolve this issue! We're committed to providing a positive experience for our customers. Thank you for bringing this to our attention, and we appreciate your understanding. Happy Driving, The Lester Glenn Subaru Team